Deluxe Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains
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Reviews of Hotel Urban Galaxy

3 out of 5
Hotel Urban Galaxy
44, Brahamputra Market, Near Golden Temple Langar Hall, Amritsar, Punjab

Reviews

6.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Liked: Cleanliness
Basic hotel with minimal amenities, but clean. Excellent location: only a few minutes to the Golden Temple and its surrounding shopping district.
Stayed 1 night in Dec 2023

2/10 Terrible

Vesna

Travelled with group
Dreadful experience
The facility was very dirty. They gave us used, unwashed bedding with stains and refused to change it with clean bedding. There was no hot water available and room was freezing. The place was loud and around the entrance to hotel, the are smelled on urine.
Stayed 1 night in Dec 2023

2/10 Terrible

Gurpreet

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy room/location; poor ventilation; Dark/windowless

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location close to Golden Temple
Very good location of the hotel by the Golden Temple. Improvement points: very noisy during night, due to staff going up and down the stairs and talking loudly. Also, water not included in the hotel price.
Stayed 5 nights in Dec 2018
Response from Shoaib Ansari on 2 Jan 2019
Dear Ana , Greetings..!!! from Hotel Urban Galaxy , Amritsar, Dear Guest Thanks for choosing Hotel Urban Galaxy As per your preferred destination in Amritsar and also Thanks for sharing your valuable & Humble feedback, That Improvement Points your suggest us and mention in your review we will defiantly do that and we are working on that , we are going to make room soundproof & 1 water bottle will be complimentary per day from now for all Guest ,we are glad to know that you had a good time & some of the Beautiful Memories with us , your satisfaction is our main motive ,we would love to welcome you back when your travel plans for next visit to the Holy City of Amritsar... Thanks And Regards.....

6/10 Okay

Yuriko

Stayed 1 night in Nov 2022

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon emplacement pour visiter le temple d'or ( à 5 minutes pied). Très bon accueil, la jeune femme de la réception nous a bien aidé pour louer une voiture pour aller à la frontière et pour la gare. Nous avons demander à l'hôte de venir nous chercher à la gare et c'était parfait.
Stayed 2 nights in Apr 2019
Response from Team Urban Galaxy on 29 Apr 2019
Dear Marie, Greetings..!!! from Hotel Urban Galaxy, Amritsar, Dear Guest Thanks for choosing Hotel Urban Galaxy As per your preferred destination in Amritsar and also Thanks for sharing your valuable & Humble feedback, we are glad to know that you had a good time & some of the Beautiful Memories with us , your satisfaction is our main motive, we are always trying to give you our best service & Hospitality with our best teamwork, we would love to welcome you back when your travel plans for next visit to the Holy City of Amritsar... Thanks And Regards.....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました
黄金寺院に歩いて5分程度で行けます。立地は抜群です。 ただ周りは全体的にがやがやしているエリアで、その中でも少し裏道に１つ入った所にあり最初は迷いました。 ホテルは綺麗で快適です。エアコンはついており、リモコンもありましたが、なぜが作動せず。 ただしファンが強力だったので問題ありませんでした。
Stayed 2 nights in Sep 2018
Response from Manager on 2 Oct 2018
Dear Guest , Greetings..!!! from Hotel Urban Galaxy , Amritsar, Dear Guest Thanks for choosing Hotel Urban Galaxy As per your preferred destination in Amritsar and also Thanks for sharing your valuable & Humble feedback, we are glad to know that you had a good time & some of the Beautiful Memories with us , your satisfaction is our main motive ,we would love to welcome you back when your travel plans for next visit to the Holy City of Amritsar... Thanks And Regards.....