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Al-Fanar Palace Hotel

Photo gallery for Al-Fanar Palace Hotel

Featured image
Indoor spa bath
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of Al-Fanar Palace Hotel

Al-Fanar Palace Hotel

3.5 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Queen Rania Al Abdullah Street, Amman, 11196

Explore the area

  • Popular LocationTlaa Al Ali Hospital3 min drive
  • Popular LocationUniversity of Jordan6 min drive
  • Popular LocationAmman Mall8 min drive
  • AirportAmman (AMM-Queen Alia Intl.)47 min drive

Choose dates to view prices

About this area

Amman

Located in Amman, Al-Fanar Palace Hotel is in the business district. Amman Citadel and Amman Roman Theater are notable landmarks, and travellers looking to shop may want to visit Amman Mall. Looking to enjoy an event or a game while in town? See what's happening at International Stadium or King Hussain Sports City. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Tlaa Al Ali Hospital - 3 min drive
  • King Hussain Sports City - 5 min drive
  • University of Jordan - 6 min drive
  • Embassy of Taiwan - 6 min drive
  • Amman Mall - 8 min drive

Getting around

  • Amman (AMM-Queen Alia Intl.) - 47 min drive

Restaurants

  • Venice Restaurant — 1 min walk
  • Rakoon Indian Food - 3 min drive
  • Tawaheen al-Hawa - 3 min drive
  • Burger Makers - 4 min drive
  • Abu Jbara - 4 min drive

About this property

Al-Fanar Palace Hotel

3.5-star Amman hotel in Al Jubeiha with free parking
Along with a restaurant, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub, a sauna and a rooftop terrace are on-site. All 150 soundproofed rooms feature free WiFi and 24-hour room service. Guests will also find TVs, minibars and separate baths and showers.
Al-Fanar Palace Hotel offers 150 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This Amman hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • On-site parking includes off-street options
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English

Business services

  • Meeting rooms 5

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 3 PM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: JOD 35 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9 AM to 9 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Al-Fanar Palace
Al-Fanar Palace Amman
Al-Fanar Palace Hotel
Al-Fanar Palace Hotel Amman
Al Fanar Palace Hotel
Al-Fanar Palace Hotel Hotel
Al-Fanar Palace Hotel Amman
Al-Fanar Palace Hotel Hotel Amman

Frequently asked questions

Overall score and ratings

2.7
Rating 5 - Excellent. 2 out of 24 reviews
5 - Excellent 8%
Rating 4 - Good. 5 out of 24 reviews
4 - Good 21%
Rating 3 - Okay. 7 out of 24 reviews
3 - Okay 29%
Rating 2 - Poor. 3 out of 24 reviews
2 - Poor 13%
Rating 1 - Terrible. 7 out of 24 reviews
1 - Terrible 29%

3.1/5

Cleanliness

2.9/5

Staff & service

2.0/5

Amenities

2.8/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience at Al-Fanar
Hi there, this was one of the worst Hotels we have ever booked in Amman Jordan. We are from Australia, & New Zealand. We booked a room in January at Al Fanar for 22 nights including breakfast, through the website Hotels.com. Upon arrival at the hotel after 30 hours of travel we were rejected breakfast although we showed evidence on our booking that it included breakfast. I have raised this issue with a person named Lj, who works for Hotels over the phone, i still have this email. Unfortunately, this issue was not resolved and my brother and I spent 22 nights without breakfast at the hotel, as the reception refused to arrange it for us, they asked us for MORE money. In addition, my brother had his phone charger go missing after a room services had happened, and the person at the hotel reception asked us for 4x the price to get us a charger, when in the first place it was not our fault that it went missing. Lack of honesty, they also mentioned to me that it was better to book by paying cash at the reception, because i tried booking another room using the hotels wifi for another group of people, and their wifi didn't allow that option. We have spent a lot of money in this trip expecting for breakfast, to be included and not expecting our personal belongings to go missing. My brother had to go down the road hunting to find another charger. They only like short bookings - 1 or 2 nights maximum 5 nights. Anything more they will treat you unprofessionally.
Stayed 22 nights in Jan 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete Dump in less desirable side of Amman
The worst hotel I’ve ever stayed in. I’m no stranger to staying in budget hotels abroad, but this one has been the absolute worst. The hotel is outdated and in horrible shape. Don’t let pictures of the lobby fool you. Our first room was dirty and full of broken/unrepaired items (electrical outlets didn’t work, tub in shower was cracked and dirty, toothbrush holder was hanging off the wall, towel shelf was hanging off the wall, peep hole in our door was cracks and unusable, room phone didn’t work, curtains were dusty, lamps were broken, etc...). The worst part about our room was ants (we were on the 4th floor), and flies that kept coming out of a drain in the bathroom floor. After tolerating our first room for a few days, we finally asked for a new room. The new room still had flies coming out of the floor in the bathroom and the safe didn’t work. I ended up carrying all of our cash around on my person because I had so much distrust for this hotel. On top of all the frustration we were feeling due to the abhorrent state of our first room, the manager blamed us for staying in a room we weren’t happy with! Also, hotel staff flagged down cabs for us twice and, unbeknownst to us until the end of our cab rides, had agreed with the cab drivers on a rediculous sum for the cab fare that was more than it should have cost. This hotel should not be recommended to anyone. It was a complete dump on the less desirable side of Amman. Almost ruined our entire trip. Sad, but true.
Stayed 11 nights in Jun 2019

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Amenities
Fair price 2.5 stars quality if you dont expect much it will be ok
Stayed 1 night in Jul 2019

1/5 Terrible

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
not clean at all !! the room are very smelly and the hotel inside looks very old ! by the way the staff are friendly.
Stayed 1 night in May 2019

3/5 Okay