Title: Grand Alora Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Alora Hotel Hotel in Alor Setar with 24-hour front desk and coffee shop/cafe ![Exterior](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/782c30e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/48a06078.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/384181e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/a9162221.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Corporate Suite | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/9f0034f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Alora Hotel, in the business district's center, offers a sophisticated atmosphere. Guests can grab coffee at the café, work at the business center, or unwind by the outdoor pool. Free in-room WiFi and attentive concierge staff complete the impressive experience. 7.8 Good ## Popular amenities - Pool - Breakfast available - Room service - Free WiFi - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=8011333&PinnedHotelID=8011333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=8011333&PinnedHotelID=8011333&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=8011333&PinnedHotelID=8011333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=8011333&PinnedHotelID=8011333&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8011333&PinnedHotelID=8011333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8011333&PinnedHotelID=8011333&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8011333&PinnedHotelID=8011333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8011333&PinnedHotelID=8011333&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/97933963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Bidet Bathrobes Hairdryer Private bathroom Minibar - 108 sq ft - City view - Sleeps 2 - 2 Single Beds ![Signature Deluxe | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/5f10c076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Deluxe ### Highlights Soundproofed Air conditioning LCD TV Bidet Bathrobes Hairdryer Private bathroom Minibar - 108 sq ft - Sleeps 2 - 1 King Bed ![Corporate Suite | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/9f0034f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corporate Suite ### Highlights Soundproofed Air conditioning LCD TV Bidet Bathrobes Hairdryer Private bathroom Minibar - 129 sq ft - Sleeps 2 - 1 King Bed ![Interior](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/c9118b2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Deluxe King - Sleeps 2 ![Interior](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/w650h440x10y0-9caf1d1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corporate Suite - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/dded1ed3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/455b5ba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Executive Suite - Sleeps 4 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/9e532248.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe - Sleeps 2 ![Interior](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/c9118b2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin - Sleeps 2 ![Interior](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/c9118b2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Deluxe Twin - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/9000000/8020000/8011400/8011333/bd39be5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlor-Setar-Hotels-Grand-Alora-Hotel.h8011333.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlor-Setar-Hotels-Grand-Alora-Hotel.h8011333.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.11082%2C100.35069&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=smDmaRJY98POChhV5-lGeRlvMKI=) No. 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, Kedah, 05150 #### What's nearby - Pekan Rabu Complex - 3 min drive - 1.5 miles - Zahir Mosque - 3 min drive - 1.5 miles - Aman Central - 4 min drive - 1.5 miles - Alor Star Mall - 4 min drive - 2.4 miles - Alor Setar Tower - 4 min drive - 1.9 miles #### Getting around - Alor Setar (AOR-Sultan Abdul Halim) - 15 min drive #### Restaurants - ‪Zus Coffee - ‬2 min walk - ‪McDonald’s - ‬7 min walk - ‪Chagee 霸王茶姬 - ‬2 min walk - ‪Marry Brown Abc - ‬1 min walk - ‪成功园淋面 - ‬9 min walk ## About this property ### Grand Alora Hotel Upscale hotel in the business district Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a business centre at Grand Alora Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant. Other perks at this hotel include: - An outdoor pool - Continental breakfast (surcharge), 4 meeting rooms and concierge services - Smoke-free property, a reception hall and luggage storage - A front desk safe, a 24-hour front desk and a lift Room features All 235 rooms include comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and bidets - LCD TVs with satellite channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8350000/8349600/8349584/5f9ba26c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Raia Hotel & Convention Centre Alor Setar Alor Setar - Pool - Free airport shuttle - Kids pool - Parking included 8.8 Excellent 222 reviews £51 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=8349584&PinnedHotelID=8349584&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/20000000/19800000/19790200/19790191/503081b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royale Signature Hotel Alor Setar - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.4 Good 174 reviews £27 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=19790191&PinnedHotelID=19790191&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5170000/5167700/5167695/cc655a29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### StarCity Hotel Alor Setar Alor Setar - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 202 reviews £31 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=5167695&PinnedHotelID=5167695&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/9000000/8350000/8340200/8340177/410d06e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Jerai Hotel Alor Star Alor Setar - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 53 reviews £39 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=8340177&PinnedHotelID=8340177&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/43000000/42630000/42622600/42622505/a7975aa3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urban Inn Alor Setar Alor Setar - Parking included - Free WiFi - Air conditioning - Housekeeping 7.2 Good 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=42622505&PinnedHotelID=42622505&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27680000/27675200/27675106/369c3284.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 38PC Boutique Hotel Alor Setar - Pool - Free WiFi - Air conditioning - Housekeeping 8.4 Very good 11 reviews £36 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=27675106&PinnedHotelID=27675106&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/107000000/106820000/106810800/106810760/6ad9f0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Frazel Heritage Hotel Alor Setar - Breakfast included - Parking included - Free WiFi - Air conditioning 6.4 8 reviews £64 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=106810760&PinnedHotelID=106810760&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/33000000/32850000/32847900/32847881/582ba0a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ASRC Alor Setar - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 10 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=32847881&PinnedHotelID=32847881&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/11000000/10970000/10962600/10962526/6218945d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fuller Hotel Alor Setar - Parking included - Free WiFi - Air conditioning - Business services 7.6 Good 198 reviews £25 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=10962526&PinnedHotelID=10962526&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974441/88c0f562.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Leverage Business Hotel Mergong Alor Setar - Parking included - Free WiFi - Air conditioning - Business services 8.0 Very good 118 reviews £19 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=11974441&PinnedHotelID=11974441&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 18 for children - A coffee shop/cafe - A restaurant ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 4 meeting rooms - 9,447 square feet of conference space - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Dressing gowns - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: MYR 80.00 Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MYR 80.00 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately MYR 35.00 for adults and from MYR 18.00 for children - Early check-in fee: MYR 80.00 (subject to availability) - Late check-out fee: MYR 80.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Alora Hotel Grand Alora Grand Alora Hotel Grand Alora Hotel Kedah Grand Alora Kedah Hotel Alora Hotel Grand Alora Grand Alora Hotel Alor Setar Grand Alora Alor Setar Grand Alora Hotel Alor Setar, Malaysia - Kedah Grand Alora Hotel Hotel Grand Alora Hotel Alor Setar Grand Alora Hotel Hotel Alor Setar ## Frequently asked questions ### Does Grand Alora Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Grand Alora Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Alora Hotel? > This hotel doesn't offer parking. ### What time is check-in at Grand Alora Hotel? > Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MYR 80.00 (subject to availability). ### What time is check-out at Grand Alora Hotel? > Checkout is at noon. Late checkout is available for MYR 80.00 (subject to availability). ### Where is Grand Alora Hotel located? > Located in the heart of Alor Setar, this hotel is within 2 miles (3 km) of Mahathir’s Birthplace, Clock Tower and Pekan Rabu Complex. Padang and Zahir Mosque are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Alora Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 83 8 - Good 117 6 - Okay 51 4 - Poor 24 2 - Terrible 5 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.4/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### DEVKUMAR 4 Jul 2022 Liked: Staff & service, amenities, property conditions & facilities Bathroom requires more cleaning, other a nice place ##### DEVKUMAR Stayed 1 night in Jul 2022 ### 4/10 Poor #### Lee Cheng 14 Dec 2022 Disliked: Cleanliness, amenities, property conditions & facilities Disappointed with the room ,dirty carpet with smell ,coffee cup wit lipstick and coffee stained.only gd is the room is big. ##### Lee Cheng Stayed 1 night in Dec 2022 ### 4/10 Poor #### Verified traveller 25 Aug 2023 Disliked: Cleanliness, property conditions & facilities, room comfort Not so good. Smell of smoke in the early hours of the morning in a non smoking room. ##### Verified traveller Stayed 4 nights in Aug 2023 ### 4/10 Poor #### Loh 12 Mar 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The room floor feel dirty especially toilet. Staff very friendly and helpful. ##### Loh Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Cheng Ean 14 Apr 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Hotel condition was bad, first check in room was not cleaning, all the trash and bed not clean… change to the new room and room are too dark ##### Cheng Ean Stayed 1 night in Apr 2024 ### 8/10 Good #### John 24 Feb 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### A very pleasant 2 day stay in Alor Setar. A very pleasant 2 day stay at the hotel. The room allocated was spacious, clean and comfortable. I used the gym and swimming facilities and both were good. I used the hotel for breakfast and for evening meals and both were very good with a wide range of selection. All of the staff I encountered were very friendly and courteous. The main tourist sites within the city were only 15 minutes drive away or 12 Ringgit (£2) by taxi. ##### John Stayed 2 nights in Feb 2024 ### 8/10 Good #### Zhao 28 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 漂亮酒店 这个城市高档酒店，对面超市，楼下有中餐馆，街边小吃。 ![](https://a.travel-assets.com/ugc/hotel-reviews/7A9FA9AD30C25030558A0FD60F648B2FFAE1575C1703738664760.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zhao Stayed 2 nights in Dec 2023 ### 4/10 Poor #### AGNES 26 Oct 2023 Disliked: Cleanliness, room comfort #### Tap water so dirty the tap water is so terrible. ![](https://a.travel-assets.com/ugc/hotel-reviews/AB61D7EEFE9A7A8C1A141C060270DD77EB4D61C51698314942261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BAF19A33FED327391FC0712F8B12D4B5BAA3E99B1698314948548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### AGNES Stayed 2 nights in Oct 2023 ### 8/10 Good #### Mahazeey 10 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is surrounded by shopping malls, shops, restaurants and street food stalls. Nice place. Just suggestion to add more light inside the room, it’s quite uncomfortable for me with vision problems. Also dirty kettle. ##### Mahazeey Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Jason 19 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family trip Overall, kids enjoyed the trip. Rooms are ok. ![](https://a.travel-assets.com/ugc/hotel-reviews/ADE5B18599F40304DC91EA66E70E99A62AD6B2991671412238062.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jason Stayed 3 nights in Dec 2022 ### 8/10 Good #### Aminuddin 29 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to stay ##### Aminuddin Stayed 1 night in Sep 2022 ### 6/10 Okay #### Nasraat Begum 14 Jul 2022 Liked: Staff & service Everything ok except should be more clean, a lot of dust on the carpet and furniture. Handheld Shower very difficult to use or adjust when I don’t want to use the rain shower. ##### Nasraat Begum Stayed 1 night in Jul 2022 ### 4/10 Poor #### Verified traveller 30 Jun 2022 Disliked: Cleanliness, property conditions & facilities, room comfort 룸 컨디션은 매우 오래된 느낌이며, room facility가 매우 관리가 안듸고 더러웠음. ##### Verified traveller Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Datin Hasnira 27 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our short stay at Grand Alora, Alor Setar The receptionist was customer friendly and really helped to ensure that our rooms were as we requested. Excellent service. ##### Datin Hasnira Stayed 2 nights in Feb 2022 ### 8/10 Good #### Husni Zai 11 Jan 2022 #### Time to improve Not bad stay but service should be improved esp at hotel's cafe. ##### Husni Zai Stayed 2 nights in Jan 2022 ### 4/10 Poor #### Verified traveller 9 Apr 2021 Disliked: Cleanliness, property conditions & facilities I found that the room was not in good condition. The wallpaper is peeled off, and the ambiance was gloomy due to poor lighting. The janitor did not adequately clean the shower cubicle. The toilet's ventilation fan made loud squeaky noises. ##### Verified traveller Stayed 3 nights in Apr 2021 ### 4/10 Poor #### Kuganesen 25 Mar 2021 Liked: Cleanliness, room comfort Disliked: Staff & service #### Business Visit The stay was not so great. None of the problems able to be solved by the hotel staff. Front offce staff also not so friendly. 1. TV can't be view. All channels cant be view. 2. Internet connection not available. I had some great time staying in this hotel before but not this time. ##### Kuganesen Stayed 1 night in Mar 2021 ### 6/10 Okay #### chiaw swee 18 Dec 2020 #### Mehh Ok stay... but staff not welcoming... didnt even offer to carry luggages... called housekeeping to request tissue papers: got this response on the phone: "What you want?"... airconditioner cannot adjust temperature... cold like in a fridge... hope they improve ##### chiaw swee Stayed 1 night in Dec 2020 ### 10/10 Excellent #### md ramzi 25 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### superb amazing ##### md ramzi Stayed 1 night in Nov 2020 ### 6/10 Okay #### Verified traveller 7 Jul 2020 Liked: Cleanliness, amenities Room access card couldn't use. Receptionist not really helpful. Have to be rude to get things done. ##### Verified traveller Stayed 1 night in Jul 2020 ### 6/10 Okay #### Zulkiffli 22 Jun 2020 Liked: Cleanliness, room comfort #### Not as per booking Breakfast was only for 1 pax per room as compared to when I booked which stated breakfast for 2 pax per room Amenities such as soaps, bath gel and no shampoo provided. Not replenished on second day. ##### Zulkiffli Stayed 2 nights in Jun 2020 ### 6/10 Okay #### Verified traveller 1 Apr 2020 Liked: Cleanliness, amenities, property conditions & facilities Problem with the Internet. Non of the staff is helpful in this sense. Called numerous time with no reply. Even went down to the reception but did not get any help. During check out tried to talk to the duty manager but does not treat customer properly by not attending. Only gave a call after left the place. ##### Verified traveller Stayed 1 night in Mar 2020 ### 4/10 Poor #### Keat Boon 1 Mar 2020 Disliked: Staff & service #### Not worth it I ask for non smoking they give me smoking room. At this kind of rate, don’t even provide newspaper to guest at room ##### Keat Boon Stayed 2 nights in Feb 2020 ### 8/10 Good #### Bukhari 1 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good and pleasant ##### Bukhari Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 31 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Verified traveller Stayed 3 nights in Jan 2020