Title: Rixos Almaty Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3201398&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rixos Almaty Hotel Luxury hotel with full-service spa and health club ## Photo gallery for Rixos Almaty Hotel ![Bar (on property) - Rixos Almaty Hotel (Almaty)](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/42f7a045.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Blonde Travel](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/cb92377c-6581-4afb-a266-5a68feda1038-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Bar (on property) - Rixos Almaty Hotel (Almaty)](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/34793b48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - Rixos Almaty Hotel (Almaty)](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/93bc5eff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, minibar, in-room safe - Rixos Almaty Hotel (Almaty)](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/1eb5d8dc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Rixos Almaty Hotel in Almaly District offers a peaceful escape with a garden setting and convenient coffee shop. Guests can enjoy spa services like manicure/pedicure and aromatherapy, join fitness classes at the health club, or swim in one of two refreshing pools. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Pool - Spa - Breakfast available - Gym - Room service £253 includes taxes & fees 20 Dec - 21 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3201398&PinnedHotelID=3201398&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/4a0c6226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Single Beds ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/f0b73949.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Superior Room, 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/4a0c6226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 3 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - Park view - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Single Beds ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/f0b73949.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - Park view - Sleeps 3 - 2 Single Beds ### View all photos for Junior Suite, 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/d9449012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Suite, 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/d9449012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - 1 bedroom - Park view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Suite ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/2c5fd163.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - 1 bedroom - Park view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/f387a88d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - 1 bedroom - Park view - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3210000/3201400/3201398/494d3ed0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating HDTV Hypo-allergenic bedding Pillow menu - 344 sq ft - 3 bedrooms - Park view - Sleeps 6 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Rixos-Almaty-Hotel.h3201398.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Rixos-Almaty-Hotel.h3201398.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.24934%2C76.93341&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vpGAaE0q_bO-542xykJ0G1CwdlU=) 506/99 Seifullina Ave, Almaty, 050012 #### What's nearby - St Nicholas Cathedral \- 7 min walk \- 0.4 miles - Almaty Opera House \- 12 min walk \- 0.7 miles - Zenkov Cathedral \- 16 min walk \- 0.9 miles - MEGA Park \- 2 min drive \- 1.2 miles - Panfilov Park \- 3 min drive \- 1.7 miles #### Getting around - Almaty Station - 12 min drive - Almaly - 15 min walk - Almaty (ALA-Almaty Intl.) - 32 min drive #### Restaurants - ‪Purple Bar - ‬6 min walk - ‪Kefa - ‬4 min walk - ‪Navat Чайхана - ‬2 min walk - ‪Напитки: The Bar - ‬7 min walk - ‪Rixos crew lounge - ‬2 min walk ## About this property ### Rixos Almaty Hotel Luxury family-friendly hotel located in Almaly District Take advantage of a terrace, a coffee shop/cafe and a garden at Rixos Almaty Hotel. Indulge in a facial, a massage and a manicure/pedicure at Rixos Spa, the on-site spa. The on-site restaurant, Brasserie, offers breakfast, brunch, lunch and dinner. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a business centre and a steam room. Other perks at this hotel include: - An indoor pool and a children's pool - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and extended parking - A lift, coffee/tea in reception and a banquet hall Room features All 237 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as heated floors and pillow menus. Other amenities include: - Heating and ceiling fans - Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge) - Heated floors, rainfall showers and deep-soaking baths - 43-inch HDTVs with satellite channels - Balconies, heated floors and separate sitting areas ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/38000000/37060000/37053000/37052984/2de05d2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Almaty Almaly District - Pool - Spa - Kids pool - Parking included 8.4 Very good 44 reviews £147 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=37052984&PinnedHotelID=37052984&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Modern European cuisine](https://images.trvl-media.com/lodging/74000000/73070000/73068800/73068778/5d19f4ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Living Almaty Jetisu Almaly District - 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Free WiFi 9.2 Wonderful 81 reviews £115 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=23226445&PinnedHotelID=23226445&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (KZT 9000 per person)](https://images.trvl-media.com/lodging/72000000/71740000/71734900/71734830/413c64b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Almaty Jetisu Almaly District - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 111 reviews £77 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=71734830&PinnedHotelID=71734830&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/7291335f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Almaty by IHG Bostandyk District - Pool - Spa - Kids pool - Parking included 8.8 Excellent 99 reviews £177 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/7000000/6850000/6844400/6844356/4d4bba30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Almaty Bostandyk District - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 80 reviews £382 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=6844356&PinnedHotelID=6844356&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779020/f6eb2b85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Tulip Almaty Medeu District - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 62 reviews £186 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3779020&PinnedHotelID=3779020&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/72000000/71040000/71039900/71039818/bc96080e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissôtel Wellness Resort Alatau Almaty Nauryzbay District - Pool - Spa - Kids pool - Parking included 8.4 Very good 38 reviews £139 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=71039818&PinnedHotelID=71039818&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/700000/695800/695798/0872e933.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Dostyk Hotel Medeu District - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 131 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=695798&PinnedHotelID=695798&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Limo/town car service - Free self parking on site - Extended parking on site - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 8,000 for adults and KZT 8,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Brasserie ### Things to do - Children's pool - Fitness classes - Full-service spa - Health club - Indoor pool - Sauna - Steam room ### Family friendly - Children's pool - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 9 meeting rooms - Business centre - Computer station - Conference centre (1,478 square foot of space) ### Outdoors - Garden - Terrace ### Full-service spa - 6 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 10 floors - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2009 - Designated smoking areas (fines apply) - No plastic coffee stirrers - No plastic drinking straws ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Heated bathroom floor - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch smart TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Ceiling fan - Desk - Heated floor - Heating - Iron/ironing board on request - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KZT 7000.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately KZT 8000 for adults and from KZT 8000 for children - Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: KZT 7000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply Children under 16 years old are not allowed in the spa without adult supervision ### Property is also known as Almaty hotel Rixos Almaty Rixos Almaty Rixos hotel hotel Rixos Almaty Rixos Almaty Rixos Almaty hotel Rixos hotel Almaty Rixos Almaty Hotel Almaty Rixos Almaty Hotel Hotel Rixos Almaty Hotel Almaty Rixos Almaty Hotel Hotel Almaty ## Frequently asked questions ### Does Rixos Almaty Hotel have a pool? ### How much does it cost to stay at Rixos Almaty Hotel? ### Is Rixos Almaty Hotel pet-friendly? ### How much is parking at Rixos Almaty Hotel? ### What time is check-in at Rixos Almaty Hotel? ### What time is check-out at Rixos Almaty Hotel? ### Does Rixos Almaty Hotel provide a shuttle to the airport? ### Where is Rixos Almaty Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Rixos Almaty Hotel Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 94 8 - Good 49 6 - Okay 15 4 - Poor 6 2 - Terrible 4 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Shameka 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay. Everything was in walking distance and getting a taxi was super easy. ##### Shameka Stayed 2 nights in Sep 2025 ### 8/10 Good #### Anton 7 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities We enjoy our stay! ##### Anton Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Vincenzo 28 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel in a very convenient location, will definitely stay there again ##### Vincenzo Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Eric 23 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again. ##### Eric Stayed 4 nights in Feb 2024 ### 8/10 Good #### Nataliya 13 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities Rooms require renovation but overall it’s a good option in a comfortable location ##### Nataliya Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Archishmat 9 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary. ##### Archishmat Stayed 4 nights in May 2024 ### 2/10 Terrible #### Jayshan 6 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities What a bizarre experience. ##### Jayshan Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Anthony 16 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times. ##### Anthony Stayed 2 nights in Sep 2023 ### 8/10 Good #### richard 21 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities Very clean, very secure. The pool area was really nice. There was an annoying computer Ordered room service several times and it was also really good. Taxis in and out of the property was very easy. ##### richard Stayed 13 nights in Oct 2022 ### 10/10 Excellent #### Bashir 18 Jan 2023 Liked: Staff & service, property conditions & facilities Good ##### Bashir ### 4/10 Poor #### nicola 8 Sept 2024 Disliked: Amenities, property conditions & facilities I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed ##### nicola Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Verified traveller 5 Jul 2023 Disliked: Cleanliness, property conditions & facilities Check in only at 2.00 pm Long waiting time Rooms old. Need refreshment ##### Verified traveller Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Neelesh 4 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration. ##### Neelesh ### 2/10 Terrible #### Harry 27 Sept 2023 Disliked: Cleanliness, room comfort #### Severe food poisoning from breakfast I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this ##### Harry Stayed 3 nights in Sep 2023 ### 2/10 Terrible #### Lance 18 Dec 2022 Liked: Cleanliness, room comfort Disliked: Staff & service #### Terrible Stay I’ve stayed many times at the Rixos and this was by far the worst stay. I’ll start with the positive which was the Spa. The negatives 5 emails and 2 phone calls to arrange airport pickup. Arrived at 18.00 to be told the room was not ready. Ordered room service. After 90 minutes it didn’t arrive so I cancelled. No towels left after housekeeping. Had to go and find the housekeeping staff to get staff. Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable. ##### Lance Stayed 5 nights in Dec 2022 ### 6/10 Okay #### RITCHIE 28 Aug 2023 Disliked: Cleanliness This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered. ##### RITCHIE Stayed 5 nights in Aug 2023 ### 6/10 Okay #### Verified traveller 16 Dec 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Unaccommodating I arrived very early, due to early flights. They weren't at all accommodating. I tried to explain that I spent 30+ hours in airplanes and airports, and needed rest very badly. They said they had room available but couldn't let me check in until the official check in time. I get it when they are fully booked, but that wasn't the case. If you're in the hospitality business, it's often appreciated by customers when the hotel is more welcoming and accommodating, especially a highly-rated hotel. I spent 5 hours in the lobby, waiting. Unacceptable!! I travel a lot, and in most cases when my flights arrive early, hotels don't make me wait and feed me their "policy" excuse. They just accommodate. I didn't get a warm welcome at Rixos. ##### Verified traveller Stayed 6 nights in Dec 2022 ### 4/10 Poor #### Jose Antonio 1 Oct 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Es un hotel con muy buenas instalaciones públicas como el lobby, restaurantes, gimnasio, tiendas; pero las habitaciones están terribles, alfombras sucias, las ventanas no cierran, se inundó la regadera, la luz funciona mal y el aspecto general dentro de la habitación es muy vieja y descuidada. Hice un reporte en front desk y solo ofrecieron una disculpa , terrible experiencia . ![](https://a.travel-assets.com/ugc/hotel-reviews/4e4c2375-e873-402c-8c20-4ab45075fbe4-1759307065268.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6041fc46-e064-4a21-9893-dbfca8fa6db0-1759307064425.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Antonio Stayed 1 night in Sep 2025 ### 8/10 Good #### STEFANO 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ottimo con un grosso difetto Esperienza positiva, se non fosse stato per l'acqua appena tiepida e dopo averla fatta scorere diversi minuti nella doccia. Un hotel 5 stelle non può avere di questi problemi. Personale gentile e ristorante carino. Grandiosa la SPA ##### STEFANO Stayed 1 night in Jul 2025 ### 8/10 Good #### STEFANO 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Alcune cose da migliorare Hotel imponente e camera silenziosa. Personale gentile, tuttavia alcune problematiche come non avere l’acqua calda per la doccia ha compromesso un giudizio più positivo del soggiorno, che nel complesso è stato piacevole. ##### STEFANO Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Alper 27 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Alper Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Charm Good Nanum 5 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 알마티 시내 좋은 호텔 알마티 시내에 있는 좋은 호텔입니다 ##### Charm Good Nanum Stayed 1 night in Jun 2022 ### 8/10 Good #### ZHANAT 23 May 2022 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel. Very clean and nice inside. Didn't like the staff at the reception at check-in. ##### ZHANAT Stayed 2 nights in May 2022 ### 6/10 Okay #### Kemal 13 May 2022 Liked: Cleanliness, property conditions & facilities, room comfort Personel yavaş ve ilgisiz ##### Kemal Stayed 4 nights in May 2022 ### 6/10 Okay #### Arman 16 Apr 2022 Liked: Cleanliness, amenities The property was alright, lobby was fantastic, coffee and water are extremely expensive. Cigar lounge was nice. Breakfast was not good example: watery scrambled eggs. ##### Arman Stayed 3 nights in Apr 2022 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Doha - Al Sadd](https://www.expedia.co.uk/Doha-Hotels-DoubleTree-By-Hilton-Doha-Al-Sadd.h39064534.Hotel-Information) > > [Hotel Leon D´Oro](https://www.expedia.co.uk/Prague-Hotels-Hotel-Leon-D-Oro.h1850662.Hotel-Information) > > [The London EDITION](https://www.expedia.co.uk/London-Hotels-The-London-EDITION.h4278.Hotel-Information) > > [Four Points by Sheraton Makkah Al Naseem](https://www.expedia.co.uk/Mecca-Hotels-Four-Points-By-Sheraton-Makkah-Al-Naseem.h28775043.Hotel-Information) > > [Novotel Almaty City Center](https://www.expedia.co.uk/Almaty-Hotels-Novotel-Almaty-City-Center.h32533816.Hotel-Information) > > [Hotels in Wedding](https://www.expedia.co.uk/Wedding-Berlin-Hotels.0-n178751-0.Travel-Guide-Filter-Hotels) > > [Hotel Piccolo Sant'Andrea](https://www.expedia.co.uk/Praiano-Hotels-Hotel-Piccolo-SantAndrea.h18789029.Hotel-Information) > > [BritanniaHotels Hotels in Whitby](https://www.expedia.co.uk/Whitby-Hotels-Britannia-Hotels.0-0-d182692--bBritanniaHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Freshwater East Beach](https://www.expedia.co.uk/Freshwater-East-Beach-Hotels.0-l6086395-0.Travel-Guide-Filter-Hotels) > > [The Beach House](https://www.expedia.co.uk/Redcar-Hotels-The-Beach-House.h68689362.Hotel-Information) > > [Hotel Garden](https://www.expedia.co.uk/Alassio-Hotels-Hotel-Garden.h2175161.Hotel-Information) > > [Heathcote Hotel](https://www.expedia.co.uk/Manchester-Hotels-ABode-Manchester.h1529340.Hotel-Information) > > [70 Park Avenue](https://www.expedia.co.uk/New-York-Hotels-70-Park-Avenue.h18752.Hotel-Information) > > [Peartree Serviced Apartments](https://www.expedia.co.uk/Salisbury-Hotels-Peartree-Serviced-Apartments.h13055764.Hotel-Information) > > [Hilton Imperial Dubrovnik](https://www.expedia.co.uk/Dubrovnik-Hotels-Hilton-Imperial-Dubrovnik.h1189851.Hotel-Information) > > [Appart'City Collection Nîmes Arènes](https://www.expedia.co.uk/Nimes-Hotels-AppartCity-Confort-Nimes-Arenes.h12493943.Hotel-Information) > > [Relais Fontana di Trevi](https://www.expedia.co.uk/Rome-Hotels-Relais-Fontana-Di-Trevi.h1746314.Hotel-Information) > > [Hotels in Downtown Eugene](https://www.expedia.co.uk/Downtown-Eugene-Eugene-Hotels.0-n6169758-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Bishop's Stortford (STN) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/stn/ncl/london-to-newcastle) ### Cars > [Enterprise Car Rentals In Ayr](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Ayr.d5583-c15.Car-Rental-Guide-Suppliers) ### Activities ### Packages > [San Juan Holidays](https://www.expedia.co.uk/San-Juan.d3179.Holidays-City-Breaks) ### Holiday Rentals ### General