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Overview of Rixos Almaty Hotel

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Featured image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvet, minibar, in-room safe

Rixos Almaty Hotel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationAlmaty Opera House13 min walk
    Popular LocationNedelka Park14 min walk
    Popular LocationSt Nicholas Cathedral14 min walk
    AirportAlmaty (ALA-Almaty Intl.)32 min drive

Choose dates to view prices

Deluxe Room

5/5 guest room rating
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room

4.6/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Room

No guest room rating
  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

Deluxe Room

  • 344 sq ft
  • Sleeps 3
  • 2 Single Beds

Premium Room

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

5/5 guest room rating
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

Almaty

Located in Almaty, Rixos Almaty Hotel is in the city centre. Nedelka Park and 28 Panfilov Heroes Memorial Park reflect the area's natural beauty and area attractions include Zenkov Cathedral and Central Park of Culture and Leisure. Travelling with kids? Consider Aqua Park, or check out an event or a game at Almaty Central Stadium. Spend some time exploring the area's activities, including downhill skiing and snowboarding.
Popular Location

What's nearby

  • Almaty Opera House - 13 min walk
  • Nedelka Park - 14 min walk
  • St Nicholas Cathedral - 14 min walk
  • Zenkov Cathedral - 19 min walk
  • Almaty Central Stadium - 8 min drive

Getting around

  • Almaty Station - 11 min drive
  • Almaly - 15 min walk
  • AirportAlmaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • Brasserie — 1 min walk
  • Hard Rock Cafe - 4 min walk
  • Dar - 7 min walk
  • Ciao Pizza - 8 min walk
  • Line Brew Mix - 8 min walk
View in a map

About this property

Rixos Almaty Hotel

Family-friendly hotel with full-service spa and free breakfast
This hotel features a full-service spa, an indoor pool and a health club. Free English breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 237 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, separate sitting areas and Smart TVs.
Rixos Almaty Hotel offers 237 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rixos Royal Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Extended parking on site (surcharge)
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free English breakfast available 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Russian

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (1478 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 43-inch smart TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 6:00 AM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for KZT 9520 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Late check-out fee: 100 per cent of room rate (subject to availability)
  • Rollaway bed fee: KZT 9520 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Almaty hotel Rixos
Almaty Rixos
Almaty Rixos hotel
hotel Rixos Almaty
Rixos Almaty
Rixos Almaty hotel
Rixos hotel Almaty
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel Almaty

Frequently asked questions

Can I cancel my reservation for free at Rixos Almaty Hotel and receive a full refund?
Yes, Rixos Almaty Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Rixos Almaty Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Rixos Almaty Hotel?
As of 26 Jan 2021, prices found for a 1-night stay for 2 adults at Rixos Almaty Hotel on 29 Jan 2021 start from £164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Rixos Almaty Hotel have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Rixos Almaty Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Rixos Almaty Hotel?
Check-in is from 6:00 AM - midnight. A 100% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Rixos Almaty Hotel?
Checkout is at noon. Late check-out is available for a 100% fee (subject to availability).
Does Rixos Almaty Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KZT 14000 per vehicle, one-way, applies.
Where is Rixos Almaty Hotel located?
This family-friendly Almaty hotel is located in the business district, within a 15-minute walk of Almaty Opera House, Nedelka Park and St Nicholas Cathedral. Zenkov Cathedral and MEGA Park are also within 1 mile (2 km). Almaly is 15 minutes by foot.
4.5
Wonderful
Rating 5 - Excellent. 59 out of 97 reviews
5 - Excellent 61%
Rating 4 - Good. 30 out of 97 reviews
4 - Good 31%
Rating 3 - Okay. 7 out of 97 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 97 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 97 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

5.0/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy hotel with luxurous interiors. Breakfast is good, some Kazakh dishes and specialities are available. The room is spacy and comfortable. SPA zone was very pleasant and quite big, The only thing is the water temperature in the pool which might be higher. Reasonable choice for business travellers.
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller, Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and very friendly staff. They made my first visit to Almaty wonderful!
Stayed 3 nights in Oct 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com sold me hotel with spa coupon, in the Hotel they have no idea for that and i pay full.
Stayed 4 nights in Apr 2019

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