Title: Hotel Otrar Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=17755854&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Otrar Travelers can start their day with a hearty breakfast buffet or end it dancing under neon lights at this vibrant Medeu District hotel ## Photo gallery for Hotel Otrar ![Interior - Hotel Otrar (Almaty)](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/49c71a84.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, soundproofing - Hotel Otrar (Almaty)](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/w810h586x4y4-c9415a57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Nightclub - Hotel Otrar (Almaty)](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/e0d3d540.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Otrar (Almaty)](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/4d48bdc2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Hotel Otrar (Almaty)](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/35b52db2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Otrar offers lively nightlife in Medeu District. Guests can unwind at the indoor pool, visit the sauna, or schedule a session at the hair salon. Free in-room WiFi keeps everyone connected, while a nearby coffee shop provides refreshments for the day's activities. ## Reviews 6.8 ## Popular amenities - Pool - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £58 includes taxes & fees 21 Jan - 22 Jan ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=17755854&PinnedHotelID=17755854&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Standard Twin Room ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/5df76283.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV Premium bedding Hairdryer Private bathroom - 149 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Standard Single Room ![Standard Single Room | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/958868ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV Premium bedding Hairdryer Private bathroom - 149 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Business Double Room ![Business Double Room | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/270326f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV Premium bedding Hairdryer Private bathroom - 149 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Business Single Room ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/5df76283.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Single Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV Premium bedding Hairdryer Private bathroom - 149 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Business Twin Room ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/46ace491.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Twin Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV Premium bedding Bathrobes Hairdryer - 149 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Junior Suite ![Junior Suite | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/27243393.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV Separate bedroom Premium bedding Hairdryer - 300 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Suite ![Suite | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/a13056ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV Premium bedding Hairdryer Private bathroom - 449 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Presidential Suite, 2 Bedrooms ![Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/18000000/17760000/17755900/17755854/w810h586x4y4-c9415a57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 2 Bedrooms ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV 2 bedrooms Premium bedding Hairdryer - 1321 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Hotel-Otrar.h17755854.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Hotel-Otrar.h17755854.Hotel-Information) ## About the area Located in Medeu District neighbourhood, Hotel Otrar is connected to a shopping centre. Almaty Opera House and Kazakhstan Independence Monument are local landmarks, and some of the area's activities can be experienced at Shymbulak Ski Resort and Central Park of Culture and Leisure. Museum of Kazakh Musical Instruments and Aqua Park are also worth visiting. [Visit our Almaty travel guide](https://www.expedia.co.uk/Almaty.dx354) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.26076%2C76.95074&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GRRN-N08yAdQfZ5z0CEM7SROQhI=) Gogolya Street 73, Almaty, 050002 ### What's nearby - 28 Panfilov Heroes Memorial Park \- 2 min walk \- 0.1 miles - Almaty Cathedral \- 5 min walk \- 0.3 miles - Panfilov Park \- 7 min walk \- 0.4 miles - Zenkov Cathedral \- 12 min walk \- 0.7 miles - Almaty Opera House \- 19 min walk \- 1.0 mile ### Getting around - Almaty Station - 10 min drive - Almaly - 17 min walk - Almaty (ALA-Almaty Intl.) - 29 min drive ### Restaurants - ‪Tereze - ‬4 min walk - ‪Coffee Original - ‬4 min walk - ‪Çiçek Мангал - ‬3 min walk - ‪Принцесса - ‬4 min walk - ‪KFC - ‬3 min walk ## About this property ### Hotel Otrar Upscale hotel located in Medeu District A free breakfast buffet, a nightclub and a terrace are just a few of the amenities provided at Hotel Otrar. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon. Additional perks include: - An indoor pool - A round-trip airport shuttle (surcharge), luggage storage and a 24-hour front desk - Concierge services, free newspapers and a lift - Tour/ticket information, a front desk safe and a reception hall Room features All 161 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and free toiletries - TVs with premium channels - Wardrobes/cupboards, fridges and daily housekeeping ## Similar properties ![Sauna](https://images.trvl-media.com/lodging/7000000/6830000/6820600/6820535/24084799.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jeppesen Residence Bostandyk District - Breakfast included - Spa - Parking included - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=6820535&PinnedHotelID=6820535&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/111000000/110560000/110558900/110558868/a5c1c06a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### "Oasis" cozy studio with mountain view, WiFi and AC in Almaty Almaly District - Washing machine - Pet-friendly - Air-conditioning £52 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=110558868&PinnedHotelID=110558868&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, stovetop](https://images.trvl-media.com/lodging/103000000/102280000/102275500/102275403/w507h683x259y0-7d3e6793.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartments in Varlamova residential complex Almaly District - 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Free Wi-Fi 6.6 35 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=521027&PinnedHotelID=521027&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) ### Food and drink - Free buffet breakfast available daily 7 AM to 9 AM - 2 bars/lounges - A coffee shop/cafe - A restaurant ### Things to do - Gym - Indoor pool - Nightclub - Sauna - Steam room ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business centre - Meeting room ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Low-height counter and sink ### More - 1 building - 5 floors - Built in 1981 - Designated smoking areas - Mosquito nets - Reception hall - Traditional architecture ## Room amenities ### Bedroom - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Pay films - TV with premium digital channels ### Food and drink - 24-hour room service - Minibar - Refrigerator ### More - Air conditioning - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are available for KZT 7000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: KZT 23000 per person (return) - Rollaway bed fee: KZT 7000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Clothing is optional at this property Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 6 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision ### Property is also known as Hotel Otrar Almaty Otrar Almaty Otrar Hotel Otrar Hotel Hotel Otrar Almaty Hotel Otrar Hotel Almaty ## Frequently asked questions ### Does Hotel Otrar have a pool? ### How much does it cost to stay at Hotel Otrar? ### Is Hotel Otrar pet-friendly? ### What time is check-in at Hotel Otrar? ### What time is check-out at Hotel Otrar? ### Does Hotel Otrar provide a shuttle to the airport? ### Where is Hotel Otrar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Otrar Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.0 Location ### 7.2 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 7 8 - Good 13 6 - Okay 6 4 - Poor 3 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Pavel 24 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property and service ##### Pavel Stayed 8 nights in Apr 2023 ### 10/10 Excellent #### Khwaja 29 Aug 2023 Liked: Property conditions & facilities safe and good ##### Khwaja Stayed 4 nights in Aug 2023 ### 4/10 Poor #### Alexander 4 Jul 2023 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Really hard beds but the staff was nice The beds were extremely hard, which kinda ruined the whole stay. The hotel is also quite old. The breakfast was not great. But the staff was very nice and helpful. ##### Alexander Stayed 2 nights in Jun 2023 ### 2/10 Terrible #### Jose Antonio 15 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Si lo escoges te arrepentirás El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora esta totalmente desfasado. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros. ![Apenas si se puede pasar entre la cama de 80 cm y el mueble del viejo televisor. El aire acondicionado de cassette hace un ruido infernal ](https://a.travel-assets.com/ugc/hotel-reviews/EEF33C03766AE8D9AEC9725D3E2684D08A1B939B1723706346947.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Apenas se hay sitio para sentarse en el inodoro ](https://a.travel-assets.com/ugc/hotel-reviews/D08523803AFF498EA2324E3089B1FB9951B721C61723706345818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![La dejadez y decadencia está en todos los detalles. ](https://a.travel-assets.com/ugc/hotel-reviews/E442192478E147FC65913FF0288FC4EC41853A151723706347943.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Antonio Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Jose Antonio 15 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Si lo escoges te arrepentirás El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto -he reclamado a la web de hoteles-. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora es un auténtico desastre. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros. ![Apenas si se puede pasar entre la cama de 80 cm y el mueble del viejo televisor. El aire acondicionado de cassette hace un ruido infernal ](https://a.travel-assets.com/ugc/hotel-reviews/EEF33C03766AE8D9AEC9725D3E2684D08A1B939B1723706346947.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Apenas se hay sitio para sentarse en el inodoro ](https://a.travel-assets.com/ugc/hotel-reviews/D08523803AFF498EA2324E3089B1FB9951B721C61723706345818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![La taza se movía y el aspecto con chorrones marrones era de dejadez ](https://a.travel-assets.com/ugc/hotel-reviews/BE09E5A8271144C35D7DA0B955794653316DE1E61723706343723.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![No se preocupan ni de poner bien la luz del espejo que la tienen caída. Así todo el hotel](https://a.travel-assets.com/ugc/hotel-reviews/BBA5869F7D56C709E8269CED97FA0A6E59EC6A221723706345850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Antonio Stayed 1 night in Aug 2024 ### 8/10 Good #### Holm 19 Oct 2023 Liked: Cleanliness, staff & service Eine Sanierung des Hotels wäre wünschenswert. Preis/Leistung stimmt. Sehr feundliches Personal, was bei Problemen sofort hilft. ![Straßenseite - Blick aus der 5. Etage. Etwas lauter - aber der Blick entschädigt. ](https://a.travel-assets.com/ugc/hotel-reviews/32BAB65B82A6070B9B49A022457F47AB3831533E1697708450358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Holm Stayed 9 nights in Oct 2023 ### 2/10 Terrible #### Natalia 19 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Не рекомендую Самый ужасный отель из тех, что я останавливалась- очень старый ремонт, в номере нет ни чайника, ни даже бутылки воды. ![Завтраки вполне вкусные](https://a.travel-assets.com/ugc/hotel-reviews/5BB21584859BEDE7BD27736E377BCF4B91DDEAE71695159765683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B80ECD11D317E356AA9167D15A99036D9330047C1695159766301.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Это чистый !!](https://a.travel-assets.com/ugc/hotel-reviews/F7273BA4D0A119803487814A1F69C0EB694ADB911695159764606.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalia Stayed 3 nights in Sep 2023 ### 8/10 Good #### koichi 22 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### パンフィロフ公園すぐ近くのホテル パンフィロフ公園のすぐ近くなので、ゼンコフ正教会もすぐ近くとなります。ｺｸﾄﾍﾞﾊﾟｰｸへのﾛｰﾌﾟｳｪｲ乗り場までも何とか歩いていけました。空港までのタクシーも1800ﾃﾝｹﾞぐらいで手配もしてくれました。 ##### koichi Stayed 1 night in Aug 2023 ### 6/10 Okay #### Dongki 16 Jun 2022 #### 친절한 직원 좋은 위치 그러나 가격대비 룸의 수준은 낮은 편 호텔 위치는 좋으나 가격 대비 룸의 수준은 부족했다고 생각됩니다. 그러나 직원분들은 친절했습니다. ##### Dongki Stayed 5 nights in Jun 2022 ### 8/10 Good #### Raj Kishor 30 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Hotel located in the heart of the city. ##### Raj Kishor Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Otrar, Japan 20 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食のビュッフェの内容が充実しています． ##### Otrar Stayed 7 nights in Sep 2019 ### 8/10 Good #### ティムール, 関東 23 Aug 2019 Liked: Cleanliness, staff & service スタッフは何時も笑顔で好感が持てる。Wifi環境は以前と比べていいとは言えないような気がしたので、評価が辛めです。 ##### ティムール Stayed 2 nights in Aug 2019 ### 2/10 Terrible #### Valentin, Hannover 18 Oct 2018 Disliked: Cleanliness, staff & service, room comfort Die Matrazen sind durchgelegen und die Federn drücken in den Körper . Uns wurden 4 Zimmern angeboten wahren auch nicht Besser. Katastrofe ##### Valentin Stayed 9 nights in Sep 2018 ### 8/10 Good #### Verified traveller 21 Sept 2018 Liked: Cleanliness, staff & service #### Hübsches Hotel mit freundlichem Team! Zentrale Lage, gute Verkersanbindung,gute Einkaufsmöglichkeiten ##### Verified traveller Stayed 12 nights in Sep 2018 ### 6/10 Okay #### Verified traveller 26 Jul 2018 Liked: Property conditions & facilities, room comfort Disliked: Staff & service The staff was not much helpful. Could hardly speak English. They just seem not to bother about the the guests. Good breakfast ! ##### Verified traveller Stayed 4 nights in Jul 2018 ### 2/10 Terrible #### Jessica 14 May 2018 Liked: Cleanliness Disliked: Staff & service #### Going to have to pay double We prepaid at the time of our booking. On arrival to the hotel they wouldn’t believe us. Dont use this service. There is such poor communication, loss of booking, and inability to unstand how booking online works. ##### Jessica ### 8/10 Good #### ROYER 9 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Back in the past An old sober style hotel with precious wood furniture but Just at the Center of the City nearby the Bazar ##### ROYER Stayed 2 nights in Dec 2017 ### 4/10 Poor #### Genaro II 25 Nov 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Very old hotel, nice location but expensive pickup The hotel charged me USD 38 for hotel pick. That is 12,500 tenge. The average rate is 3,000 tenge. I took Uber going back to airport and costed me 2,000 tenge. I complained about it but reception said that was their contract with the supplier. They should know better and arranged for a fair costing. It was too late for me to decline bec driver was in the airport already and it was immediate booking. Hotel facade was far from the pictures. It is a very old hotel with old design and furnitures. Good things about the hotel are location and is a bit clean. This is not value for money. ##### Genaro II Stayed 1 night in Nov 2017 ### 8/10 Good #### Joseph 14 Aug 2017 Liked: Cleanliness, staff & service Disliked: Room comfort #### Nice hotel and locale Great location but a/c unit did not work which was replaced by another old-style unit that struggled to function. ##### Joseph Stayed 1 night in Aug 2017 ### 6/10 Okay #### hin chun 9 Aug 2017 整體感覺偏舊，整潔度一般，夏季入住，冷氣不足；用餐地方設計有特色，如蒙古包。 ##### hin chun Stayed 1 night in Jul 2017 ### 8/10 Good #### Kenneth 3 Aug 2017 Liked: Staff & service, property conditions & facilities #### Friendly, helpful staff in a convenient location. Friendly, helpful staff. Location convenient for Metro, shopping and restaurants. My room had a nice view of the mountains. ##### Kenneth Stayed 3 nights in Jul 2017 ### 4/10 Poor #### Ville 5 Jul 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotelli nähnyt parhaat päivänsä, mutta menettelee Neukku-aikaan rakennettu hotelli, jolle ei ole varmaan tehty mitään parannuksia valmistumisen jälkeen. Henkilökunta oli avuliasta. Aamiaishuone/ravintolasali oli todella upea, mutta tarjonta todella kehno. ##### Ville Stayed 4 nights in Jun 2017 ### 6/10 Okay #### Bear, Hong Kong 3 Jul 2017 Disliked: Cleanliness #### Convenient hotel but ancient Old hotel, amenities very limited, furnishings are old and the cupboards in the room was broken, we stayed there for a short night at a low price before a 6am flight so it was not bad! ##### Bear Stayed 1 night in Jun 2017 ### 8/10 Good #### Jack, New Jersey 2 Jul 2017 Liked: Cleanliness, staff & service Disliked: Room comfort #### Great staff The hotel staff members were very helpful, but the bed is less than satisfactory: the metal springs are hard on my back. ##### Jack Stayed 2 nights in Jun 2017 ### 8/10 Good #### Verified traveller 15 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ロケーションよく、特に問題なかったです 観光に便利なロケーションです。 建物は少し古めですが特に問題なく快適に過ごせました。 ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Holiday Inn ALMATY by IHG](https://www.expedia.co.uk/Almaty-Hotels-Holiday-Inn-ALMATY.h1906489.Hotel-Information) > > [fourseasons Hotels in Ramallah](https://www.expedia.co.uk/Ramallah-Hotels-Four-Seasons.0-0-d6152110--bFourSeasons.Travel-Guide-Filter-Hotels) > > [Hotels near Villa Park](https://www.expedia.co.uk/Villa-Park-Hotels.0-l6084151-0.Travel-Guide-Filter-Hotels) > > [Stay in Tree House built by TreeHouse Master Pete Nelson \~ off the grid](https://www.expedia.co.uk/Maysville-Hotels-Stay-In-Tree-House-Built-By-Treehouse-Master-Pete-Nelson-Off-The-Grid.h18789777.Hotel-Information) > > [B&B Cowbridge](https://www.expedia.co.uk/Cowbridge-Bed-And-Breakfasts.d6134082-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels in Morecambe](https://www.expedia.co.uk/Morecambe-Hotels.d5642.Travel-Guide-Hotels) > > [Hotels with smoking rooms in Costa Adeje](https://www.expedia.co.uk/Costa-Adeje-Adeje-Hotels-Hotels-With-Smoking-Rooms.0-n6047464-0-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Radisson Hotel, Astana](https://www.expedia.co.uk/Nur-Sultan-Hotels-Radisson-Hotel.h1604256.Hotel-Information) > > [4 Star Hotels in South Sri Lanka Coast](https://www.expedia.co.uk/4Star-South-Sri-Lanka-Coast-Hotels.s40-0-d6055128.Travel-Guide-Filter-Hotels) > > [The Ritz-Carlton, Astana](https://www.expedia.co.uk/Nur-Sultan-Hotels-The-Ritz-Carlton.h17272585.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [Hilton Astana](https://www.expedia.co.uk/Nur-Sultan-Hotels-Hilton-Astana.h19194582.Hotel-Information) > > [Hilton Garden Inn Astana](https://www.expedia.co.uk/Nur-Sultan-Hotels-Hilton-Garden-Inn-Astana.h7394518.Hotel-Information) > > [Hotels in Tokyo](https://www.expedia.co.uk/Narita-Intl-Airport-Hotels.0-aNRT-0.Travel-Guide-Filter-Hotels) > > [CM Mallorca Palace Hotel - Adults Only](https://www.expedia.co.uk/Sant-Llorenc-Des-Cardassar-Hotels-Sentido-Mallorca-Palace-Adults-Only.h35076184.Hotel-Information) > > [Silversands Grenada](https://www.expedia.co.uk/St-Georges-Hotels-Silversands-Grenada.h27185568.Hotel-Information) > > [The Mortimer Arms ](https://www.expedia.co.uk/Romsey-Hotels-The-Mortimer-Arms.h2279562.Hotel-Information) > > [Hotels with Gym in Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-Hotel-With-Gym.0-0-d179992-thotelwithgym.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Manchester (MAN) to Marmagao (GOI)](https://www.expedia.co.uk/lp/flights/man/goi/manchester-to-goa) > > [Flights from Tremblay-en-France (CDG) to Los Angeles (LAX)](https://www.expedia.co.uk/lp/flights/cdg/lax/paris-to-los-angeles) > > [Flights from Hounslow (LHR) to Peshawar (PEW)](https://www.expedia.co.uk/lp/flights/lhr/pew/london-to-peshawar) > > [Flights from London (LON-All Airports) to Harare (HRE-Harare Intl.)](https://www.expedia.co.uk/lp/flights/lon/hre/london-to-harare) > > [Flights from Manchester (MAN) to Alajero (GMZ)](https://www.expedia.co.uk/lp/flights/man/gmz/manchester-to-la-gomera) ### Packages ### General > [Visit Portbury](https://www.expedia.co.uk/Portbury.dx6048216) ---