Title: City Hotel Tien Shan Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # City Hotel Tien Shan Hotel in Almaty with 24-hour front desk and restaurant ![Staircase](https://images.trvl-media.com/lodging/11000000/10970000/10969500/10969461/4d2e9726.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/11000000/10970000/10969500/10969461/4626e97d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/11000000/10970000/10969500/10969461/81058ec3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/11000000/10970000/10969500/10969461/ce47f49d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin Room | In-room safe, desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/11000000/10970000/10969500/10969461/68daed84.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the Medeu District, City Hotel Tien Shan offers practical comforts like dry cleaning and a welcoming bar. The Tapchan restaurant serves local and international dishes, and in-room WiFi keeps guests connected. Enjoy coffee or tea in the lobby between outings. 6.0 ## Popular amenities - Bar - Breakfast available - Laundry - 24/7 front desk - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Oct 23 - Oct 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=10969461&PinnedHotelID=10969461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=10969461&PinnedHotelID=10969461&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 24 - Oct 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=10969461&PinnedHotelID=10969461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=10969461&PinnedHotelID=10969461&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10969461&PinnedHotelID=10969461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10969461&PinnedHotelID=10969461&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10969461&PinnedHotelID=10969461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10969461&PinnedHotelID=10969461&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Double Room | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/11000000/10970000/10969500/10969461/fb1ba7ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Heating Fridge Flat-screen TV Hairdryer Private bathroom Bathrobes Free bottled water - 452 sq ft - City view - Sleeps 3 - 1 Double Bed ![Deluxe Twin Room | In-room safe, desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/11000000/10970000/10969500/10969461/68daed84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning Heating Fridge Flat-screen TV Hairdryer Private bathroom Bathrobes Free bottled water - 452 sq ft - City view - Sleeps 3 - 2 Single Beds ![Standard Single Room | In-room safe, desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/11000000/10970000/10969500/10969461/e7a604da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Air conditioning Heating Fridge Flat-screen TV Hairdryer Private bathroom Bathrobes Free bottled water - 269 sq ft - City view - Sleeps 2 - 1 Large Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-City-Hotel-Tien-Shan.h10969461.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-City-Hotel-Tien-Shan.h10969461.Hotel-Information) ## About the area Medeu District, a neighbourhood in Almaty, is home to City Hotel Tien Shan. Almaty Opera House and Kazakhstan Independence Monument are local landmarks, and some of the area's attractions include Museum of Kazakh Musical Instruments and Aqua Park. Fantasy World Almaty and Botanical gardens are also worth visiting. [Visit our Almaty travel guide](https://www.expedia.co.uk/Almaty.dx354) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.24789%2C76.95110&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hGQbEPZ77Z7sbUWzOPlSNavEyLQ=) Kunaeva Street 151/34, Almaty, 050000 ### What's nearby - Almaty Opera House - 7 min walk - 0.4 miles - Zenkov Cathedral - 12 min walk - 0.7 miles - Panfilov Park - 16 min walk - 0.9 miles - Dostyk Plaza - 2 min drive - 1.2 miles - MEGA Park - 4 min drive - 2.2 miles ### Getting around - Almaly - 10 min walk - Almaty Station - 12 min drive - Almaty (ALA-Almaty Intl.) - 28 min drive ### Restaurants - ‪Vanilla - ‬1 min walk - ‪Fika - ‬5 min walk - ‪Имена - ‬5 min walk - ‪Dostar Friendly Coffee - ‬2 min walk - ‪Ichi - ‬3 min walk ## About this property ### City Hotel Tien Shan Hotel located in Medeu District At City Hotel Tien Shan, you can look forward to dry cleaning/laundry services, a bar and conference space. The on-site restaurant, Tapchan, features local and international cuisine. Stay connected with free in-room WiFi. You'll also find perks such as: - Free self-parking - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and ATM/banking services - Luggage storage, a reception hall and a 24-hour front desk Room features All guest rooms at City Hotel Tien Shan have thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with baths and hairdryers - Flat-screen TVs with digital channels - Fridges, heating and daily housekeeping ## Similar properties ![Suite | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10460000/10454000/10453971/40d050e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sapphire Medeu District - Spa - Free WiFi - Restaurant - Air conditioning 8.4 Very good 24 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=10453971&PinnedHotelID=10453971&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: KZT 2,000 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Tapchan ### Family friendly - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 301 square feet of conference space ### Accessibility - No lift ### More - Designated smoking areas (fines apply) - Reception hall ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub - Dressing gowns - Hair dryer - Private bathroom - Slippers ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Heating - Phone - Safe ## Policies ### Check-in Minimum check-in age - 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for KZT 10000.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: KZT 5000 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately KZT 2000 per person - Airport shuttle fee: KZT 4800 per vehicle (one-way) - Rollaway bed fee: KZT 10000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property ### Property is also known as City Hotel Tien Shan Almaty City Hotel Tien Shan City Tien Shan Almaty City Tien Shan City Hotel Tien Shan Hotel City Hotel Tien Shan Almaty City Hotel Tien Shan Hotel Almaty ## Frequently asked questions ### Is City Hotel Tien Shan pet-friendly? > No, pets are not allowed at this property. ### How much is parking at City Hotel Tien Shan? > Self-parking is free at this property. ### What time is check-in at City Hotel Tien Shan? > Check-in end time: anytime. ### What time is check-out at City Hotel Tien Shan? > Checkout is at noon. ### Does City Hotel Tien Shan provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of KZT 4800 per vehicle applies. ### Where is City Hotel Tien Shan located? > Located in Medeu District, this hotel is within a 10-minute walk of Nedelka Park, Almaty Opera House and Geology Museum. Lermontov Russian Drama Theatre and 28 Panfilov Heroes Memorial Park are also within 15 minutes. Almaly is 10 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## City Hotel Tien Shan Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 0 8 - Good 2 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ### 7.2/10 Cleanliness ### 5.6/10 Staff & service ### 6.8/10 Property conditions & facilities ### 8/10 Good #### Michael 20 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### City Hotel Tien Shan Overall, I enjoyed my stay. The exterior is not new, but my room was nicely appointed. The water takes a very long time to get warm. Just when I was about to give up on it, it got better. Norice that I said warm. It never gets scalding hot, but it is good enough for me. The front desk usually has an English speaker available which helps a lot. Also, there is always a security guard / doorman present at the lobby. I never saw a need for one, but I suppose some people like to see that. The free breakfast buffet wasn't usually impressive, but then on one morning it suddenly was. In any case, you can request eggs if the buffet isn't doing it for you. The kitchen staff seems pretty efficient to me. The hotel is in a good, safe area. Lots of cafes and bars and things to do within walking distance or a reasonable Uber ride away. ##### Michael Stayed 5 nights in Sep 2017 ### 8/10 Good #### JIGNESH 21 May 2017 Liked: Cleanliness, property conditions & facilities, room comfort ##### JIGNESH ### 6/10 Okay #### masa 7 Nov 2016 #### near supermrket Enough to stay. No more things I need. If it has a elevator, it will be more comfortable. ##### masa ### 2/10 Terrible #### Tatiana 3 Nov 2016 Disliked: Staff & service, room comfort #### Я не придираюсь! Заселялась 31 октября, вечером. Отель полу-пустой. Дали номер 207. Захожу и понимаю, что с низкого второго этажа вид на оживленную улицу. Очень шумно, даже при закрытых окнах. Прошу поменять - дают 208. Соседний, по той же стороне. Прошу поменять - дают 310. Этажом выше, окна туда же. Прошу дать 311. Дают. Окна в тихий двор. При стоимости 23 000 тенге (4500 руб) в номере нет бесплатной воды в бутылках, нет ни чайника, ни чашек/ложек. Единственный стакан не поменяли после предыдущих постояльцев - он ГРЯЗНЫЙ!! Воду в ванной я спускала минут 15... горячая не пошла... Не приняв с дороги душ, ложусь спать. В 5 часов утра я проснулась от отвратительного гула непонятной природы. Он то звучал, то замолкал, потом начинался снова... Как пылесос, только хуже - очень мерзкая частота. Я поняла, как от звуков сходят с ума... Часа через полтора с трудом уснула. ОКАЗЫВАЕТСЯ, это заработало оборудование в соседнем продуктовом магазине! Это мне утром на ресепшн сказали, когда я на сутки раньше срока пошла убегать из этого ужасного места. Да, завтрак никакой! Тарелки и Глазунья к моему приходу закончилась - их не добавили. Куриные крылья я не могу без пива, блинчики холодные, кофе растворимый... Нет, я не придираюсь! Все так и было! Еэжу много, Первый раз я так вляпалась... ##### Tatiana ### 6/10 Okay #### Verified traveller 29 Sept 2016 #### Das Hotel war relativ zentral gelegen Die Abbildung des Hotels im Angebot entsprach nicht der Realität (Das Hotel war zwar aus der Hotelgruppe, aber eben nicht das abgebildete ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Imperial Turkiz Resort Hotel - All inclusive](https://www.expedia.co.uk/Antalya-Hotels-Imperial-Turkiz-Resort-Hotel-All-Inclusive.h37141656.Hotel-Information) > > [Hotels near Oxford Street](https://www.expedia.co.uk/Oxford-Street-Hotels.0-l6144897-0.Travel-Guide-Filter-Hotels) > > [M.C Beach Park Resort Hotel - All Inclusive](https://www.expedia.co.uk/Alanya-Hotels-MC-Beach-Park-Resort-Hotel-All-Inclusive.h8231474.Hotel-Information) > > [Hotels near Lille Grand Square](https://www.expedia.co.uk/Lille-Grand-Square-Hotels.0-l6063947-0.Travel-Guide-Filter-Hotels) > > [Apartments Foteza](https://www.expedia.co.uk/Dubrovnik-Hotels-Apartments-Foteza.h11580798.Hotel-Information) > > [Faik Pasha Suites](https://www.expedia.co.uk/Istanbul-Hotels-Faik-Pasha-Suites.h6993032.Hotel-Information) > > [Tshukudu Bush Lodge](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Tshukudu-Bush-Lodge.h1201423.Hotel-Information) > > [Hotels in Adamas](https://www.expedia.co.uk/Adamas-Hotels.d6053338.Travel-Guide-Hotels) > > [Hotels with Hot Tubs in Portsmouth](https://www.expedia.co.uk/Portsmouth-Hotels-Hotels-With-Hot-Tubs.0-0-d553248634335196573-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotels in Tofino](https://www.expedia.co.uk/Tofino-Hotels.d6094955.Travel-Guide-Hotels) > > [Renaissance Business Bay Hotel, Dubai](https://www.expedia.co.uk/Dubai-Hotels-Grand-Millennium-Business-Bay.h27190443.Hotel-Information) > > [Hilton Club The Quin New York](https://www.expedia.co.uk/New-York-Hotels-The-Quin-Central-Park-By-Hilton-Club.h856934.Hotel-Information) > > [The Frederick Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Frederick-Hotel.h41823.Hotel-Information) ### Flights > [Flights from Los Angeles (LAX) to Houston (IAH)](https://www.expedia.co.uk/lp/flights/lax/iah/los-angeles-to-houston) > > [Flights from Cork (ORK) to Derby (EMA)](https://www.expedia.co.uk/lp/flights/ork/ema/cork-to-east-midlands) > > [Flights from Newcastle-upon-Tyne (NCL) to Carcassonne (CCF)](https://www.expedia.co.uk/lp/flights/ncl/ccf/newcastle-to-carcassonne) > > [Flights from Bristol (BRS) to Bishop's Stortford (STN)](https://www.expedia.co.uk/lp/flights/brs/stn/bristol-to-london) ### Packages > [Svalbard Holidays](https://www.expedia.co.uk/Svalbard.d11722.Holidays-City-Breaks) > > [Finland Holidays](https://www.expedia.co.uk/Finland.d58.Holidays-City-Breaks) > > [Dasmarinas Holidays](https://www.expedia.co.uk/Dasmarinas.d6352923.Holidays-City-Breaks) > > [Petit Bot Bay](https://www.expedia.co.uk/Petit-Bot-Bay-Guernsey.d6266077.Attraction) > > [St. James Park](https://www.expedia.co.uk/St-James-Park-London-City-Centre.d507736.Attraction) ### Holiday Rentals > [Bridport Holiday Rentals](https://www.expedia.co.uk/Bridport-Holiday-Rentals.d182470.Travel-Guide-HolidayRentals) ### General > [Visit Sharm El Sheikh](https://www.expedia.co.uk/Sharm-El-Sheikh.dx3274) > > [Visit Loch Eck](https://www.expedia.co.uk/Loch-Eck.dx3000383147) > > [Visit Saffron Walden](https://www.expedia.co.uk/Saffron-Walden.dx182627)