Allentown Holidays from £535

Almost $300 just for parking is absolutely absurd. They charge a $20 per day “fee” that’s non-refundable, supposedly for use at the art bar or café. I only used it once and never saw that money back. The pool bar was mentioned at check-in but was never actually available, and the parking staff were dismissive and unwilling to listen. The pool itself was nice, but the rest wasn’t. Even on the highest floor, our “view” was just of the pool. The pool restrooms were locked, which meant going all the way back upstairs just to use the bathroom. At the art café, the worker was rude and rushing people—at 8:00am, no less. Inside the room, the air conditioning never cooled properly, the phone didn’t work when we checked in, and housekeeping never came at all, even after we called and were told they would. For the price and reputation of this hotel, I expected so much better.

We stayed at the Rittenhouse to celebrate our wedding anniversary in relaxing luxury. However, the hotel did not deliver. Our stay was "average" and did not offer any of the perks of staying at a 5-star hotel. The concierge was not available the entire stay which meant that the complimentary car service to our dinner outings was not available. Other issues contributing to an average score included: the room not having a remote control for the television, the coffee machine being unplugged with the outlet not easily accessible, broken wine glass was not replaced, and no turndown service. We were expecting much better customer service like a welcome card from the manager, a pastry (or some other welcome gift) in the room when we arrived or when we returned from a day/evening out, or other services that would set the Rittenhouse apart from other hotels with lower star ratings. We did like the location of the hotel. It was convenient to shopping, restaurants, and other amenities. Aside from our dinner reservations, we were able to walk to all of our destinations and enjoy the city.

Spacious, well appointed room, nice location with Irish Pub below, friendly front desk, comfy beds.

I had an amazing experience at the Bellvue, the gym is absolutely spectacular.

It is close to everything