Ratings based on 713 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

A work in progress...

Posted 17-Apr-2017
It is impossible to rate this hotel at the moment as work is not complete on the refurbishment. I am sure it will be lovely when the builders leave! While we were there, there was a strong smell of "new" coming from the fixtures in the room (wardrobes, etc.) and the lifts were not working. Access from the 3rd floor to the pool was a bit of an obstacle course - over tarpaulin covering the floors while builders worked. The pool cafe was not open (not finished). Having said all that - it will be lovely when it is finished but hurt to have to pay for facilities that were not there during our stay. I think, if anything, the opening was too soon.
5 out of 5
by A verified traveller

Beautifully situated hotel

Posted 17-Nov-2016 on Hotels
We were upgraded to a suite overlooking the marina & had a fabulous view from the balcony
5 out of 5
by A verified traveller

Beautiful Hotel in stunning location.

Posted 06-Nov-2016 on Hotels
Very clean, comfortable hotel with friendly staff. We thoroughly enjoyed our 2 week stay at the end of October. Weather still warm enough to swim in fabulous 2m deep pool, and sunbathe on beautiful lawns, so much more pleasant than concrete. Excellent location overlooking bay, with beautiful walks in either direction along cliffs, or 5 min stroll into lovely Carvoeiro. Hotel restaurant disappointing for dinner as no food cooked to order but plenty of good restaurants nearby. Breakfast v good with lots of freshly prepared fruit.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Excellent

Posted 05-Nov-2016
Location: Lovely and facininating
Excellent and staffs are friendly and helpful the place is like heaven.
3 out of 5
by A verified traveller

I have no up-market friends, so I can't recommend

Posted 25-Oct-2016 on Hotels
It was not too bad, but we have been told that I will close for renovations and when it re-opens we will not be able to afford it as it will catering for up-market clients. i never had to pay to use the vault in a hotel room
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location with sea views

Posted 01-Oct-2016
Good breakfast friendly staff and good local restaurants, would happily go back next year however beds very uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Restful Hotel, Great Location.

Posted 23-Sep-2016
Cons: Remove Volleyball Court and Child's Slide, then Landscape to enhance the area.
Location: Fabulous location and great Bars and Restaurants close by.
Stayed September 3rd – 14th 2016. This is a lovely Hotel and we truly enjoyed our Holiday at the Tivoli. It is totally set up for maximum relaxation and the surroundings are incredibly beautiful. Reception and Hall Staff were extremely friendly, efficient and accommodating. We had booked a Garden View, which we got but really not a Garden View as we were overlooking a Children’s Play Area and a Volley Ball Court. This is disappointing as Garden should really mean Garden. Our Room was big and spacious, (a little dated) with all Facilities. The Cleaning Staff who came in daily are really to be admired and complimented, fabulous service and always with a smile, The Dining Room is very spacious and the food choice is adequate, Hot Food should really be served at a higher temperature, while the Boiled Eggs were piping hot, the Bacon, Scrambled Eggs and Beans were always lukewarm, ( no Microwave available to heat them up) Dining Room Staff again extremely polite & helpful (nothing too much trouble) The Grotto Bar & Terrace is absolutely beautiful, and so enjoyable throughout the day and is open until 12 o'clock midnight, however we cannot understand the rush by the Bar staff each evening to “get rid” of the Clients, so they can close. We so enjoyed going there on our first nights, as it was really high temperature outside we enjoyed to go inside in the Air Conditioning, we were so disappointed that the Barman turned it off at 11.30pm as our drinks were being served. They shut do
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful setting.

Posted 20-Sep-2016
Pros: Location, breath taking views and get just a walk away from centre.
Cons: Would advise booking room with balcony ours without was quite dark
Location: Only a walk from Carvoeiroif you get this where it was full of like with choices of great eateries with life and music into early morning. Great cliff
At wedding in hotel ...a wonderful experience. Staff very pleasant and friendly . Fab facilities and locations indoors and outdoors for quiet time. Will be back
4 out of 5
Recommended
for Everyone
by A verified traveller

BEAUTIFUL SETTING, MAYBE A LITTLE TIRED HOTEL

Posted 14-Sep-2016
Pros: SETTING
Cons: MAYBE MODERNISED A LITTLE
ROOM NICE STAFF GOOD HOTEL IN NEED OF MODERNISATION THOUGH CLEAN, ANDWOULD STAY THERE AGAIN
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Sep-2016
Pros: Good facilities including indoor swimming pool, jaccuzi and sauna. Beauty and massage cabin.
Cons: we could have had 3 normal single beds
Location: Nice beaches, good activities. We did enjoyed all the excursions, The slide and splash park, the jeep safari.
I traveled with my daughter and her female friend. We all had a wonderful holidays and enjoyed all the activities. The Grotto Bar had something especial every night for everyone, it was very enjoyable!