Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Texas

Beautiful view

Posted 27-May-2016
Pros: Location, view
Cons: Needs a little facelift
Location: Beaches, cliffs, "end of the world"
Good stay, excellent location, some minor misunderstanding at checkout that could have been handled better by the staff
5out of 5
by A verified traveller

lovely hotel, beautiful walks

Posted 17-May-2016
Perfectly placed hotel, with shops and restaurants within walking distance, beautiful beaches easily accessible
Comment from Hotel Management
24-May-2016 by Diamantino, Hotel Management
Dear Guest, Thank you very much for your kind comments and excellent rating on Expedia. Your feedback is greatly appreciated and we hope to see you back again soon. Kind Regards, Diamantino Silvestre
5out of 5
by A verified traveller from Oberursel

ruhiges Hotel mit wunderschönem Blick

Posted 11-Apr-2016
Pros: Lage und Qualität der Verpflegung
Cons: Sauna-Bereich modernisieren Betten waren schlecht, hat der eine sich bewegt, wurde der andere wachgeschüttelt
Location: an einer eigenen Bucht - Auto ist allerdings erforderlich
Sauberes Hotel mit guter Speisekarte in traumhafter Umgebung, nettes Personal, für Ausflüge optimal geeignet, wir wollen wiederkommen (hoffentlich ist dann für uns noch ein Zimmer frei, wenn wir jetzt zu sehr loben)
4out of 5
by A verified traveller

Friendly staff but in need of renovation

Posted 09-Mar-2016
Pros: Very friendly, helpful staff
Cons: Desperately needs renovating
Location: Town is a short walk down the road with some great restaurants, recommend Restaurante A Rede
The hotel is certainly good value for money and has amazing views if you get a sea view room. Staff at the hotel are lovely and can't do enough to help you. The hotel is very tired and dated and in great need of the upcoming renovation. It is a short walk in to the local town where there are some great restaurants
Comment from Hotel Management
21-Mar-2016 by Diamantino, Hotel Management
Dear Guest, I was delighted to read your feedback following your recent stay at the Tivoli Carvoeiro. I was so glad that you enjoyed the stunning views and you found our service met your expectations. I do hope you will come back to stay with us soon. Kind Regards, Diamantino Silvestre
Comment from Hotel Management
21-Mar-2016 by Diamantino, Hotel Management
Dear Guest, I was delighted to read your feedback following your recent stay at the Tivoli Carvoeiro. I was so glad that you enjoyed the stunning views and you found our service met your expectations. I do hope you will come back to stay with us soon. Kind Regards, Diamantino Silvestre
4out of 5
by A verified traveller from tonbridge kent

Lovely hotel with sea views

Posted 07-Mar-2016
Pros: Its position and the grounds.
Cons: The breakfast!
Location: Right by the sea. Carvoeiro town very close by.
Excellent dinner and service. Breakfast left a lot to be desired. Fried eggs were hard and rubbery,tiny (tinned?) sausages, not proper meaty sausages, mushrooms not nice, no hash browns, no hot chocolate available. Not able to order freshly cooked eggs including poached eggs. Service was good but seemed to be left most of the time to one waiter who was a trainee (but very good)
Comment from Hotel Management
21-Mar-2016 by Diamantino, Hotel Management
Dear adrian, Thank you for taking the time to post your construtive feedback on Expedia. We are glad to read that you were satisfied with so many aspects of your holiday. I aplogise for the breakfast experience. Your feedback is valuable to us and greatly appreciated because this is the only way we can correct shortcomings and prevent similar issues from happening again. We look forward to welcoming you back again in the near future. Best Regards Diamantino Silvestre General Manager
4out of 5
by A verified traveller from Sth Wales

enjoyable holidays

Posted 06-Mar-2016
Pros: the room size, the pool and sun bed areas, the bar area and the helpful staff , and it is situated close to the local town
Cons: access to the beach, and some modernising to the rooms
Location: it is in a lovely location, very close to the little town which has an abundance of restaurants and bars and a very nice cove type beach
This was the 4th time at this hotel as we have always enjoyed our time there. The rooms are spacious, maid service daily, with fresh towels and bedding. other reviews say that the hotel is a little tired which is possibly correct but not so bad that it bothered us. the main foyer is very large and inviting the lounge bar is quite large with a veranda over looking the beach and the pool with the sun there all day. Breakfast choice is good with serials, hot meals, cold food, fresh fruit, toast and cakes etc, There is a nice indoor pool ,gym ,pool table and the beach is very small and difficult to access , as you have to venture down a "Ladder" after walking down a series of steps ( not worth the effort). I would recommend the out door pool and children's pool area, sun beds are plentiful. the staff speak excellent English and are very helpful. the best rooms are sea and pool views which incur a supplement as in most hotels. If you are driving , there is plenty of car parking space, and there are plenty of bars and restaurants in the village of Carvoerio which is 200 mtrs, away
Comment from Hotel Management
09-Mar-2016 by Diamantino, Hotel Management
Dear Paul & Glynys, Thank you very much for your kind comments and excellent rating on Expedia. Your feedback is greatly appreciated and we hope to see you back again soon. Kind Regards, Diamantino Silvestre
4out of 5
by Antonio from Algarve

Desatualizado

Posted 18-Feb-2016 on Hotels
A estadia foi boa mas o hotel está a ficar muito velho
Comment from Hotel Management
14-May-2016 by Diamantino, Hotel Management
Estimado Antonio, Gostaríamos de lhe agradecer a preferência pelo Tivoli Carvoeiro e por ter partilhado os seus comentários no Hotels.com. Na expectativa da sua próxima visita, apresentamos os melhores cumprimentos. Diamantino Silvestre Director
5out of 5
by Maria from Almeirim

Como sempre Muito Bom!

Posted 18-Feb-2016 on Hotels
Localização do hotel, Serviço excelente. Funcionários com grande profissionalismo.
Comment from Hotel Management
14-May-2016 by Diamantino, Hotel Management
Estimada Maria, Em nome de toda a equipa do Tivoli Carvoeiro agradeço o seu comentário. Ficamos contentes de saber que uma vez mais teve uma estadia muito agradável. Na expectativa da sua próxima visita apresentamos os melhores cumprimentos. Diamantino Silvestre Director Geral
3out of 5
by A verified traveller

Beautiful location, but

Posted 15-Feb-2016
Pros: Location on beach and easy access into town.
Cons: The gym was old, no windows, an towels, and nothing to clean the machines with. Front desk staff were not at all friendly. rooms tired.
Location: Great beach. Easy walk into town
Phenomenal view from the rooms. Location is on the beach, and the hiking trails are worth seeing. Hotel was less than 20% full, and we had to pay for an upgrade. Front desk staff were totally indifferent. We would walk by, and they refused to raise their heads to greet us. It became a game with us! We would intentionally greet them, and essentially shame them into acknowledging us. The hotel could be so much more! In the off season, management should be offering special meals to keep the guests in the hotel, instead of leaving the hotel.
Comment from Hotel Management
18-Feb-2016 by Diamantino Silvestre , Hotel Management
Dear Joanne, Thank you for taking the time to post your construtive feedback on Expedia. We are glad to read that you were satisfied with our location on beach and easy access into town, despite the fact that we did not meet your expectations.We look forward to welcoming you back again in the near future. Best Regard Diamantino Silvestre General Manager
5out of 5
by A verified traveller from Boston

Very nice Hotel

Posted 08-Feb-2016
Pros: The team members very professional and always with a smile.
Cons: Renovate and update rooms.
Location: Gorgeous location, perfect for a week vacation or a long weekend .
Great service and a terrific location. Good breakfast and a great bar with a fabulous view.
Comment from Hotel Management
10-Feb-2016 by Diamantino, Hotel Management
Dear Paulo, Thank you very much for your kind comments and rating on Expedia. Your feedback is greatly appreciated and we hope to see you back again soon. Kind Regards, Diamantino Silvestre General Manager