Arriving at the Salgados Vilas de Lagoas in the middle of the night, I was not sure what to expect. Was met by friendly helpful staff member "Hugo" who took us to our room in a golf cart even though they do not offer such service. We got a huge 3 bedroom apartment (sleeps 6 people), for the 3 of us (myself, wife and 11month old child). They had forgotten to provide the Crib for baby (as requested at booking), but promptly provided at request on the day. The apartments are fully serviced everyday inc, cleaning, replacing bedding & towel refresh every 3rd day. Kitchen was fully equipped including washing up liquid, new sponges, soap powder and dishwasher liquid! Totally unexpected. Location is great, generally quiet and minutes from beautiful Salgados Beach. 7 swimming pools and a kids paddling pool, you never feel over crowded.
Staff go above and beyond to help you. I hurt my back and "John" drove me to the another resort to see the on site medic.
Negatives: The apartments are all fully tiled, so if you are unfortunate to have the lower levels you hear every footstep, scraping table, movement from people/kids and cleaners. We were unfortunate one night to have a bunch of hooligans who partied all night. Had to report them which was dealt with but not as promptly as I would have wished. The onsite food at the restaurant and snack bar prices at the resort are extortionate to put it lightly, €4.50 for bottled water when it costs €0.75 at local supermarket sums it up.