Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Review of Clube Maria Luisa

Posted 21-Aug-2015
Cons: Neither of your reps mentioned this e-mail and I never received an e-mail confirming the changes to my itinerary. Awful customer service from Expedia
The apartments are spacious however the furniture and fittings are very dated and need upgrading. It is very close to the beach and 10 or 15 minutes from restaurants and shops. The main issue with our holiday was the poor customer service from EXPEDIA. We had booked 2 apartments for 7 nights which was confirmed by e-mail in June 2015. On Monday 10 August 2015, 3 days before we were due to travel, Expedia sent an e-mail saying that the apartment reserved for my daughters could not be honoured and that they would have to stay in a hotel, 5 miles away, for 2 nights. When I phoned Expedia to find out why I was told neither apartment could be honoured and that all 4 of us would have to stay in the hotel 5 miles away for 2 nights. This was unacceptable as we had family members staying at Clube Maria Luisa. Despite spending over 2 hours on the phone to Expedia in the US at my expense, this could not be resolved. When we arrived at the hotel in Portugal they informed us that they had no reservation for us. They phoned Clube Maria Luisa and were informed that the apartments were now available for the 7 nights. When I spoke to the manager at Clube Maria Luisa to find out how this had happened I was informed that Club Maria Luisa had sent an e-mail to Expedia on Monday 10 August 2015 confirming that both apartments were now available for the 7 nights. I never received confirmation from Expedia of this e-mail. I spent over 2 hours on 2 separate phone calls to Expedia on Monday 10 August
3 out of 5
Recommended
for Everyone
by A verified traveller from Suisse

Posted 14-Aug-2015
Pros: Proximité de la plage et le calme ambiant
Cons: - Propreté des chambres - Balcon inutilisable pour notre part (à hauteur de piscine et pas de place pour circuler) - Cuisine à moitié utilisable
Hôtel correct vue la proximité de la plage et du calme relatif. Commerces et restaurant pas loin à pied. Idéal avec une voiture car parking privé avec barrière.
1 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Aug-2015
En cuanto al apartamento, esta bien equipado, limpio y situado muy cerca de la playa. Veo mal la hora de entrada, puesto qie entramos a las 6 de la tarde, cuando a las 11 de la mañana, ya estabamos y tenemos que salir máximo a las 12 de la mañana. Además 158 euros por unas horas me ha parecido excesivo. No tenía restaurante tampoco.
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 01-Jul-2015
hôtel très calme et reposant. Il ne faut pas compter sur le restaurant qui est sur le produit a vendre car celui ci est ferme. Le personnel est très bien parle bien français et nous a bien dirigé sur les visites a faire et a ne pas faire. Nous avons apprécie le cöté sécurisant de cet endroit.
5 out of 5
by A verified traveller from paris

Marisa, Sandra ont été de vraies mamans pour nous

Posted 09-Nov-2014
Pros: tout
Cons: tout est parfait
Location: calme, paisible, le voisinage et les commerçants sont adorables ,l'Algarve et sa cuisine sont formidables
Marisa et Sandra ont été adorables, elles sont professionnelles et prêtes à rendre service; nous avons été très biens reçus , nous nous sommes beaucoup attachés à l'endroit et au personnel! à recommancer les yeux fermés
5 out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Great place, fab beach, amazing people

Posted 11-Sep-2014
Pros: location, staff
Cons: Breakfast
Location: Great location, very close to the beach, fantastic walk along the coastline.
The apart-hotel is great, cosy and quiet. It is close to the beach, 10 min walk from the shops and a bit outside Albufeira city centre. The staff is great and Ricardo recommended the best places to eat. We will go back!
3 out of 5
Recommended
for Families
by Buckalec66 from Ireland

Showing its age...but helped by staff.

Posted 17-Aug-2014 on Hotels
Clube Marie Luisa is sadly showing its age. The decor and amenities reflect its 20+ years with no apparent modernisation. No Aircon in the rooms and curiously no available plugs in the tired tiny kitchen. Our toilet and washing machine failed and the fridge was more like another cupboard...such was its strength in chilling! All that said, the staff could not have been more helpful or pleasant. The rooms are cleaned very regularly. The area is quiet, with little or no passing traffic. Close to a busy beach...though not an easy access.
5 out of 5
Recommended
for Everyone
by Amandine from Paris

Vacances au top

Posted 24-Jun-2014
Séjour extra, petit hotel familliale, chambre propre et personnel accueillant... 1er plage à 2min à pieds et 2eme plage à 5min à pieds!!
4 out of 5
Recommended
by Tommy from Danmark

Venlig og hjælpsom service

Posted 20-Jun-2014 on Hotels
Godt lejlighedshotel, men venlig service. Beliggendheden er god for enden af en blind vej kun med direkte adgang til en god sandstrand! Kort afstand til de lokale restauranter og supermarked. (1.5km). Lejlighederne er fine, dog udstyrket med 10 år gamle 21" TV og eneste engelske kanaler var nyheder og vejr. Køknet var meget begrænset med ustyr. Ingen saks, sløv kniv. Skal stedet bruges til at lave mad anbefales det at medbringe egne knive!
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to beach.

Posted 21-Apr-2014
A quiet hotel, near to beach. 15 minute walk to nearest stores so taxi needed to transport heavy shopping, esp larger bottles of water. Staff very helpful