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Reviews of Auramar Beach Resort

3 out of 5
Auramar Beach Resort
Praia dos Aveiros, Albufeira

Reviews

7.6

Good

Rating 10 - Excellent. 87 out of 309 reviews" "
Rating 8 - Good. 115 out of 309 reviews" "
Rating 6 - Okay. 72 out of 309 reviews" "
Rating 4 - Poor. 25 out of 309 reviews" "
Rating 2 - Terrible. 10 out of 309 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Liked: Cleanliness
Little parking
Stayed 3 nights in Feb 2024
Response from Customer Service on 20 Feb 2024
Dear guest,Thank you for your feedback. We have two large car parks at our customers' disposal. We apologise if it wasn't to your liking. We hope to welcome you back again soon.Best regards,Customer Service Department

2/10 Terrible

wayne r

Nothing
Stayed 2 nights in Feb 2024
Response from Customer Service on 20 Feb 2024
Dear customer,Thank you very much for sharing your experience with us.We want you to feel free to share your good and bad opinions with us. We are sorry to hear that your experience with us fell short of your expectations on some levels.Best regards from Auramar Beach Resort

8/10 Good

Princess

Liked: Amenities
Stayed 3 nights in Jan 2024
Response from Customer Service on 20 Feb 2024
Dear customer,Thank you very much for taking the time to leave us your opinion, it means a lot to us to receive your feedback.We hope this is the first of many visits to our hotel.Best regards from the whole team.

8/10 Good

Richard Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Customer Service on 20 Feb 2024
Dear customer,Thank you very much for taking the time to leave us your opinion, it means a lot to us to receive your feedback.We hope this is the first of many visits to our hotel.Best regards from the whole team.

8/10 Good

Xian xuan

Liked: Cleanliness, staff & service
Near the beach
Stayed 1 night in Nov 2023

10/10 Excellent

Rhiann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely break here. Excellent location right on the beach. Hotel food and drink was very good and all areas inside and around the pool were very clean. Not lots of noisy guests either.
Stayed 4 nights in Aug 2023

6/10 Okay

Anita

Stayed 9 nights in Jul 2023

2/10 Terrible

Helena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2023

2/10 Terrible

Krystyn

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
First of all, I never leave bad reviews and I’ve traveled to over 20 places outside the US. This was the worst all inclusive I’ve experienced. I don’t even know where to start. The safe in the room had no key pad so clearly couldn’t be used, they didn’t inform us you had to use your key card to get electricity, the room was so hot when we got there because the AC was off, There’s ONE bar open all day/ night, it was 11-5 at one place then 6-11 at another. The lobby “bar” was soft drinks only. There’s one restaurant (buffet) for breakfast lunch and dinner and they give you 1-2 hour time slots for each. And “self service” is 11-5 it’s basically chips and burgers every single day. They had a speaker out by the pool with terrible music. No entertainment by the pool or basically anywhere. The “activities” were like ping pong and stretching. So we didn’t do any of that. The buffet “staff” just cleans up when you’re done they don’t get you drinks or ask if you need anything at all, you aren’t allowed anything (not even soda) aside from water or juice until 11am. I’m not sure if the staff didn’t understand us well but we all felt they were terribly rude. The WORST part of the resort was the rock hard beds. We had 3 people to a room and it was two twin beds pushed together and a couch. They were so uncomfortable we all woke up with broken backs. The tv of course only had a few channels and since the wifi barely works you can’t watch anything else. Now I know why it was so cheap.
Stayed 3 nights in Feb 2023

10/10 Excellent

Kwok Tim

Stayed 1 night in Feb 2023

6/10 Okay

Kyle

Travelled with family and small children
Liked: Staff & service
Property is ok rooms are fine. Housekeeping could be better, i (found all they was doing is emptying the bins) and when i did find that they had changed the sheets on last day i then had to call up to reception to inform them the new sheets was actually dirty! Upkeep of hotel could be better No real amenities, food is do-able. Not enough choice but enough not to starve. Have to leave deposit for basic things even the room key! Had bad loud neighbours, they did not move them or me! No real Entertainment/activities for adults or KIDS. Overall could do with a freshening up but do-able for short stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Hubbard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff!
Stayed 4 nights in Aug 2022

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of steps don't go if you need a lift. Beach inaccessible for me too steep.. Good food plenty of it. Bar service slow in evening. Went end of May bitten terribly. Take mossi spray..
Stayed 8 nights in May 2022

4/10 Poor

Zahid

Travelled with family
Disliked: Staff & service, property conditions & facilities
I liked the location of the property but hotel has bad customers service, room doors, bathroom was not working properly. No electricity in the room, the fixed it on our complain but it went out again in the morning.Food quality and taste was terrible. Would never stay in this hotel again.
Stayed 1 night in May 2022

8/10 Good

Laxmi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and nice staff. Spacious rooms and good food
Stayed 3 nights in Apr 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday at last!
We stayed in a superior room this time, beautiful sea view, perfect! Cleaned room every day, staff so friendly.
Stayed 9 nights in Apr 2022

8/10 Good

tom

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly. Nice views. Quick access to beach and walking distance to a lot of great restaurants.
Stayed 2 nights in Apr 2022

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for your buck! This resort is located right on the beach. You can walk in either direction to explore the beach or cliff side and both ways lead to beautiful sites, dining and shopping. The resort offers Breakfast, lunch and dinner. We did the half board, breakfast and dinner. We found each dining service to have plenty of options and thought the food was really good. They have everyone wear gloves which makes us feel a little better given the current covid situation. They have a coffee bar, dancing/bar, indoor pool and large outdoor pool. Our room was clean and the bed was comfortable. We had one of the larger rooms on the end with a partial view. The staff was pleasant and accommodating. They have a little store on site, but it is close to shops. They have a shuttle that goes to and from the old town, the times are limited. Easy parking on site. We stayed 3 days. Would recommend a resort style holiday.
Stayed 3 nights in Mar 2022

8/10 Good

Ellen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night a maintenance man came to the room with no prior warning and carried out some work in the bathroom. He was nice about it but it just felt odd that we (two young girls) weren’t warned or told to expect someone so we could make sure we were decent and dressed as one of us had just got out the shower and so it felt quite uncomfortable.. Other than this no issues at all we would go back
Stayed 4 nights in Mar 2022

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2022

6/10 Okay

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was good but the beds were hard and the plastic layer was horrible to sleep on. Also hate synthetic pillows! Will bring my own next time.
Stayed 7 nights in Jan 2022

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Proximity to beach, excellent value for money. Didn't like the entertainment contractors' lack of consideration for mix of clientele( this has been apparent for 10 years!) Especially the choice of music poolside and in the evening pre and post " acts". No criticisms or suggestions would be accepted.
Stayed 14 nights in Jan 2022

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent and amazing place to stay.
Helpful and very friendly staff ,sorroundings are very clean,outside view are amazing.and food are excellent,more than expected.will recommend to a friend and family.
Stayed 3 nights in Nov 2021

6/10 Okay

Christie

Disliked: Room comfort
Stayed 7 nights in Oct 2021

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort
Weekend break
Great hotel …great location … room needs upgrading… comfortable beds… I didn’t like the idea of having to give my vaccination status to a receptionist, it’s my private and personal health information no one else’s
Stayed 4 nights in Aug 2021

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all round
Lovely hotel. Amazing sea views as its high up. Beautiful gardens, nice deep pool and kids one too. Food and drinks were good. Staff were friendly and efficient Nice rooms too No complaints at all 👍
Restaurant view
Gardens
Beach behind hotel
Kids pool
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My stay overall was excellent!! Staff was attentive and very accommodating. Ion, was the greeter and assisted wlith luggage and everything else was/is EXCELLENT! when we had questions or wanted to know where to go in the area, Ion went above and beyond the call of helping us and other guests. My husband and I had the inclusive package and that was the best deal. This included rides to the center of the city at least three times a day Three buffeted meals that were excellent and during the nightly shows of entertainment, the drinks were free also. The grounds and hotel were cleaned daily, hourly and as needed. The best part was that the Hotel offered PCR and Covid testing for guest that needed to fly out of Portugal: but of course it came with a fee. Results were digital. This was great because guests didn't have to try and figure out how to get a Covid test. Some rooms were
Stayed 3 nights in Jun 2021

6/10 Okay

Amelie

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Ana

Liked: Cleanliness, staff & service, room comfort
Precio calidad el hotel nos parecio bastante bien, es un 3 estrellas y la infraestructura de las habitaciones estan bastantes viejas ya. La comida estuvo muy bien, tenian un poco de todo, nada extraordinario, pero nuevo, por el precio estuvo muy bueno. Lo unico malo fue el cafe y el vino que ofrecian en al all inclusive, lo cual es rarisimo por que en Portugal hasta el vino mas barato es bueno, pero el vino y el cafe lo encontramos practicamente inbebible. Tuvimos un percanse con la habitacion, nos tuvimos que cambiar 2 veces en el mismo dia por que el olor a cañerias era muy fuerte. Primero nos habian alojado en el piso uno, luego en el 2 y finalmente en el piso 3, donde claramente se apreciaba que la habitacion estaba un poco mas nueva. Creo que tienen problemas con las tuberias que tienen que resolver, esto definitivamente es el punto en contra de este hotel. Asi que volveria a hospedarme si y solo si, me ofrecieran una habitacion en un piso mas alto, por que las del piso uno, no estaria dispuesta a dormir en esas condiciones. El personal es muy muy amable, con el inconveniente de la habitacion, fueron muy atentos. Las zonas en comun, como el area de piscina, bar y restaurante estaban limpias y bien mantenidas. Lo mejor del hotel sin dudas es la ubicacion, esta a escasos metros de la playa con un camino de facil accesso (incluye escaleras),lo cual lo hace muy comodo siempre y cuando no se tenga movilidad reducida.
Stayed 1 night in Aug 2020

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Nal, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. the only thing i did not like they are to many stairs outside
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The towels were clean
I stayed in the Auramar hotel for two days at the end of a longer trip to the Algarve as we were meeting up with my partners family. Firstly, believe the other reviews... this hotel is terrible, it is the worst place I have ever stayed in my life. I don't understand who this hotel is aimed at. It was built in the 70's and has not seen any upgrade's since. It is on the wrong side of the beach for Hen's and Stags that want to go to the strip in Old Town and it is as far from relaxing as you can get for couples and families. The decor is what you would expect to find on an early 90's budget family holiday, from the rows of plastic green chairs in reception where guests hang out because its the only place to get wifi in the hotel, to the tacky 'entertainment' area's.. the only thing really missing is the 35 year old in a red jacked by the pool trying to initiate booze filled games. There's a 10 euro cash deposit that must be given to secure your one and only key fob to your bedroom, as you walk towards your room down the hospital like corridors you are met with the bathroom sounds of the residents as the only front window is from the hotel room toilets... The flat screen TV they boast has 18 channels but it wont keep the kids entertained as the only one in English is Sky News. The included breakfast is worse than the re-heated pizza you had in your student flat that will lead you one way or another to bathroom to get it out of your system... Bottom line - Don't stay here
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No dancing bar as advertised due to renovations, which meant we couldn’t get a seat inside to watch the entertainment as it was too full. No drinks available between 10-11, then drinks were only available down the many many many stairs by the pool. No entertainment board by pool, entertainment frequently didn’t start on time. Friendly reps, not so friendly reception staff. Great games available. Pool good but mostly a deep pool, not much shallow end for Non swimmers or hand rails round sides of pool. Food lower than average for an all inclusive (and we don’t expect much). Great free shuttle bus to albufeira and amazing location
Stayed 7 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a one night stay. Staff were very nice and beds very comfortable but this is an old hotel. We got very little sleep as to shut the door you had to bang it and all night long all I heard was doors banging. Pillows were also terrible. Breakfast was good and it’s close to the beach
Stayed 1 night in Sep 2019

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE HOTEL- NO SERVICE. Staff refuses to help with WiFi issues. Food is bad. We paid for all inclusive but there was a charge for drinks in lobby bar. WiFi only works in lobby. Computer center totally out of service. Maid refused to give more than 2 towels per room per day. No pool/beach towels
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash- stay away. It’s like staying at a hostel with a view!
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 7 nights in Jul 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cola kid
Beautiful place amazing Diet Pepsi Thank you Portugal to the next time ❤️
Stayed 3 nights in Jun 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service Alex is pool bar amazing
Stayed 3 nights in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Auramar
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
We have visited this property before so knew what to expect. There's everything you need here. We go here because there's a great little beach hidden down a little lane with the best beach bar and food we've found. This holiday was for myself and my partner and her daughter and her 4 year old son. It was our daughters 30th birthday gift from us to her. I always check the reviews before I go anywhere. The reviews are not great but as I said its clean and 3 star you get what you pay for. A few weeks before we went to this property I checked the reviews and it a lot of people were talking about food poisoning. I really brushed it off. I'm not daft I know most places suffer from a bout of this at some time, my thoughts were that at least they would have cleaned up their act before we arrived. How wrong I was. We had fish one evening and all three of us was poorly all night and the next day. My partner visited reception to see if they could help. She was told to call a doctor. Not very helpful they didn't even want a room number to keep tabs on who had been ill. So we spent the whole night awake suffering and listening to half of the hotel being sick. Needless to say we never eat in the hotel again. So sorry but not a very good experience this time. Expedia need to think very carefully about recommending this place to their clients in future.
Stayed 7 nights in May 2019

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Large spacious environment, with access to the beach. Facilities were available including transport into town. Staff were helpful and welcoming. However, there was the feeling that the property could do with a bit of an update.
Stayed 3 nights in May 2019

4/10 Poor

Jason

Liked: Cleanliness, room comfort
Would not recommend.
The hotel has too many stairs and not enough lifts, we could not work out how some one in a wheel chair could get to the pool area. I have a back problem which makes stairs hard work. The outside pool is a great size but absolutely freezing - unusable, you could see people getting in then getting straight out.. The room key policy is a nightmare - only allowing one key per room. When you have 3 individuals to a room it means having to wait at reception to be escorted to your room. The food was cold. The all inclusive drinks were of a very cheap nature and many of our group could not drink them.
Stayed 4 nights in May 2019