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Beach nearby, scuba diving, waterskiing, windsurfing
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas

Guest reviews

4.3/5 Excellent
988 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationBahia de Pollensa1 min walk
Popular LocationRoman Remains of Pollentia4 min drive
Popular LocationHidropark6 min drive
AirportPalma de Mallorca (PMI)40 min drive

Choose dates to view prices

  • Standard Room (Maris )

    4.1/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Room (Maris )
  • Classic Room (village)

    3.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsClassic Room (village)
  • Classic Suite

    Room amenities

    • 474 sq ft
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsClassic Suite
  • Room (Village Plus)

    4.4/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsRoom (Village Plus)
  • Premium Room (Village Pure)

    3.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsPremium Room (Village Pure)
  • Pollentia Maris Room adults 1 Child

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Single Bed and 1 Queen Bed
    More detailsPollentia Maris Room adults 1 Child
  • Family Suite (PLUS)

    5/5 guest room rating

    Room amenities

    • 473 sq ft
    • Sleeps 4
    • 2 Single Beds and 2 Double Sofa Beds
    More detailsFamily Suite (PLUS)

About this area

Puerto de Pollensa

Located in Alcudia, PortBlue Club Pollentia Resort is near the beach. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Alcudia Beach and Playa de Muro. Travelling with kids? Consider Hidropark, or check out an event or a game at Plaza de Toros. With snorkelling and parasailing nearby, you'll find plenty of adventures in the water.
Visit our Puerto de Pollensa travel guide
View in a map
Popular Location

What's nearby

  • Bahia de Pollensa - 1 min walk
  • Playa del Port de Pollença - 3 min drive
  • Roman Remains of Pollentia - 4 min drive
  • Alcudia Port - 6 min drive
  • Hidropark - 6 min drive

Getting around

  • Sa Pobla Station - 15 min drive
  • Palma de Mallorca (PMI) - 40 min drive

Restaurants

  • Denario — 1 min walk
  • Ancora — 1 min walk
  • Can Cuarassa - 2 min drive
  • Sa Caseta - 3 min drive
  • Siurell - 3 min drive

About this property

PortBlue Club Pollentia Resort

Family-friendly resort with 3 restaurants and 4 outdoor pools
This smoke-free resort features 3 restaurants, 2 indoor pools and 4 outdoor pools. Free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, 3 poolside bars and 4 bars/lounges are on-site. All 532 rooms offer free WiFi, balconies and flat-screen TVs with satellite channels. Guests will also find fridges, minibars and room service.
PortBlue Club Pollentia Resort offers 532 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

4 the outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

Guests aged under 13 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 14 per person
  • 3 restaurants
  • 3 poolside bars and 4 bars/lounges
  • Room service available

Things to do

  • 2 indoor pools
  • 4 outdoor pools
  • 6 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Bike hire
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Mini golf
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Scooter/moped hire
  • Scuba diving
  • Shopping
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 4 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Mini golf
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms
  • Conference centre (7158 square feet of space)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 2 PM and anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 15 March 2020 to 23 July 2020 (dates subject to change).
The property is closed during November, December, January and February.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Airport shuttle fee: EUR 85.00 per person (roundtrip)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the swimming pool or health club
Guests under 16 years old are not allowed in the spa

Property is also known as

PortBlue Club Pollentia Resort Alcudia
PortBlue Club Pollentia Resort
PortBlue Club Pollentia Alcudia
PortBlue Club Pollentia
Pollentia Club Resort
Pollentia Hotel Alcudia
PortBlue Club Pollentia Resort & Spa Alcudia, Majorca
Pollentia Club Hotel Alcudia
PortBlue Club Pollentia Resort & Spa Alcudia Majorca
PortBlue Pollentia Alcudia
Portblue Club Pollentia
PortBlue Club Pollentia Resort Resort
PortBlue Club Pollentia Resort Alcudia
PortBlue Club Pollentia Resort Resort Alcudia

Frequently asked questions

Can I cancel my reservation for free at PortBlue Club Pollentia Resort and receive a full refund?
Yes, PortBlue Club Pollentia Resort offers free cancellation on select room rates, because flexibility matters! Please refer to PortBlue Club Pollentia Resort cancellation policy on our site for more details about any exclusions or requirements.
Does PortBlue Club Pollentia Resort have a pool?
Yes, this property has 2 indoor pools, 4 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this resort?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM to anytime.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for EUR 25 (subject to availability).
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 85.00 per person, roundtrip, applies.
Is this resort all-inclusive?
Some rate plans available at this property are all-inclusive.
Where is this property located?
This family-friendly Alcudia resort is located by the sea, within a 5-minute walk of Bahia de Pollensa and S'Albufereta. Alcudia Beach and Alcudia Port are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for PortBlue Club Pollentia Resort

4.3
Excellent
5 - Excellent
456
4 - Good
412
3 - Okay
76
2 - Mediocre
33
1 - Poor
11
4.2
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

In a lovely setting across the road from the beach. So many amenities for all ages. Didn’t stay long enough this time but we will return! Buffet breakfast excellent with so much choice

Stayed 2 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I loved that the hotel offered free Spa amenities with the booking of the hotel, and that it was nicely layed out for rooms to dining places.

    Stayed 10 nights in Jul 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Plenty of amenities, great service from staff. Clean property

    Stayed 4 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Bedsheets not changed , when baby broke glass table in room , it was not swept , slept with it inspite of reporting

    Stayed 7 nights in Oct 2019