- Liked: Cleanliness, property conditions & facilities
Perfect 2 bed apartment. Lovely staff, friendly and helpful. Pool area lovely. We look forward to returning
Stayed 6 nights in Sep 2019
Photo gallery
Guest reviews
4.2 out of 5 Very good
243 reviews
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
Pool
Parking included
Kitchen
Air conditioning
Laundry
Spa
Cleaning and safety practices
Professionally cleaned
Cleaned with disinfectant
Contactless check-in
Map
C/ Amsterdam No 3, Urb. Lago Menor, Alcudia, Mallorca
Explore the area
Hidropark9 min walk
Alcudia Beach17 min walk
Roman Remains of Pollentia3 min drive
Palma de Mallorca (PMI)44 min drive
Choose dates to view prices
Apartment, 2 Bedrooms (sleeps 6)
Photos of Apartment, 2 Bedrooms (sleeps 6)
Apartment, 2 Bedrooms (sleeps 6)
4.7/5 guest room ratingMore detailsRoom amenities
- 969 sq ft
- 2 bedrooms
- 1 bathroom
- Sleeps 6
- 1 Double Bed and 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 6Max children: 5
Room details
1 Double Bed and 2 Single Beds
90 square metres m2 room with a furnished balcony/patio
Layout – 2 bedrooms and living room
Internet – WiFi
Entertainment – Flat-screen TV, satellite channels and iPod dock
Food & Drink – Kitchen with full-sized fridge/freezer, hob, oven and microwave
Sleep – A pillow menuBathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Safe, double sofa bed and iron/ironing board; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning
Need to know – Limited housekeeping
Non-Smoking
Guests who book this room type will not have free access to all property facilities
Apartment, 1 Bedroom (2 people)
Photos of Apartment, 1 Bedroom (2 people)
Apartment, 1 Bedroom (2 people)
5/5 guest room ratingMore detailsRoom amenities
- 732 sq ft
- 1 bedroom
- 1 bathroom
- Sleeps 2
- 1 Double Bed OR 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed or 1 Double Sofa Bed
68 square metres m2 room with a furnished balcony/patio
Layout – Bedroom and living room
Internet – WiFi
Entertainment – Flat-screen TV, satellite channels and iPod dock
Food & Drink – Kitchen with full-sized fridge/freezer, hob, oven and microwave
Sleep – A pillow menuBathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Safe, double sofa bed and iron/ironing board; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning
Need to know – Limited housekeeping
Non-Smoking
Guests who book this room type will not have free access to all property facilities
Apartment, 2 Bedrooms (sleeps 4)
Photos of Apartment, 2 Bedrooms (sleeps 4)
Apartment, 2 Bedrooms (sleeps 4)
4.6/5 guest room ratingMore detailsRoom amenities
- 915 sq ft
- 2 bedrooms
- 1 bathroom
- Sleeps 4
- 1 Double Bed and 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Double Bed and 2 Single Beds
85 square metres m2 room with a furnished balcony/patio
Layout – 2 bedrooms and living room
Internet – WiFi
Entertainment – Flat-screen TV, satellite channels and DVD player
Food & Drink – Kitchen with full-sized fridge/freezer, hob, oven and microwave
Sleep – A pillow menuBathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning
Need to know – Limited housekeeping
Non-Smoking
Apartment, 3 Bedrooms (sleeps 8)
Photos of Apartment, 3 Bedrooms (sleeps 8)
Apartment, 3 Bedrooms (sleeps 8)
5/5 guest room ratingMore detailsRoom amenities
- 3 bedrooms
- 1 bathroom
- Sleeps 8
- 8 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 8Max adults: 8Max children: 7
Room details
8 Single Beds
Features a private furnished balcony/patio
Layout – 3 bedrooms and living room
Internet – WiFi
Entertainment – Flat-screen TV, satellite channels and DVD player
Food & Drink – Kitchen with full-sized fridge/freezer, hob, oven and microwave
Sleep – A pillow menuBathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Climate-controlled air conditioning
Need to know – Limited housekeeping, no cots (infant beds) available
Non-Smoking
About this area
Alcudia
Located in Alcudia, Ona Garden Lago is near the beach. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Alcudia Beach and Playa de Muro. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Karting Can Picafort. Take the opportunity to explore the area for water adventures such as waterskiing.
Visit our Alcudia travel guideWhat's nearby
- Hidropark - 9 min walk
- Alcudia Beach - 17 min walk
- Alcudia Port - 3 min drive
- Roman Remains of Pollentia - 3 min drive
- Bahia de Pollensa - 6 min drive
Getting around
- Sa Pobla Station - 13 min drive
- Palma de Mallorca (PMI) - 44 min drive
Restaurants
- Tivoli - 10 min walk
- Nevada - 10 min walk
- Blue Sapphire - 11 min walk
- Rancho Chico - 12 min walk
- Jardín - 14 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of European Holiday Home Association (EHHA - Europe)
Social distancing
Contactless check-in and check-out
This information is provided by our partners.
Property amenities
Beach
- Near the beach
Pool/Spa
- Seasonal outdoor pool
- Sunloungers
- Umbrellas
- Sauna
Internet
- WiFi available (EUR 5.95 per day)
Parking and transport
- Free self-parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Family friendly
- Children's pool
- Playground
Kitchen
- Fridge (full size)
- Hob
- Microwave
- Oven
- Cookware/dishes/utensils
- Coffee/tea maker
Dining
- Continental breakfast available for a fee daily 9 AM–11 AM: EUR 12 per person
- 1 restaurant
- 1 bar
- Coffee/tea in a common area
Bedrooms
- Pillow menu
Bathrooms
- Bathtub or shower
- Hairdryer
- Free toiletries
Living spaces
- Living room
- Library
Entertainment
- Flat-screen TV with satellite service
- Pool or billiards table
- DVD player
Outdoor areas
- Furnished balcony/patio
- Terrace
- Garden
Laundry
- Laundry facilities
Work spaces
- Computer station
- Desk
Climate control
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Lift
- Accessible bathroom
- In-room accessibility
- Wheelchair accessible (with limits)
- Designated smoking areas
Services and conveniences
- Tour/ticket assistance
- Limited housekeeping
- Safe
- Iron/ironing board
- Phone
- Luggage storage
- 24-hour front desk
Things to do
- Fitness centre
- Waterskiing nearby
General
- 81 rooms
- 6 floors
Policies
Check-in
Check-in between 5:00 PM and anytime
Early check-in subject to availability
Check-out
Check-out before 9:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details
Where payment for the stay will be made on site instead of at the time of booking, the credit card used to secure the reservation must be presented at the time of check-in, along with a valid photo ID for verification. Any other arrangements must be coordinated with the property prior to arrival.
A printed booking confirmation must be presented at check-in.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 13 October to 15 April:
- Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: EUR 100.00 per stay
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: EUR 12 per person (approximately)
- Fee for in-room wireless Internet: EUR 5.95 per day (rates may vary)
- Fee for wireless Internet in public areas: EUR 5.95 per day (rates may vary)
- Airport shuttle fee: EUR 75 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Facilities fee: EUR 10 per accommodation, per day and includes use of: sauna; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines
The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The maximum number of cots/cribs in a room is 1. Please contact the property using the information on the reservation confirmation received after booking.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Guests must contact this hotel in advance to reserve a wheelchair accessible guestroom and sofa bed linen.
Property registration number TC/6
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Garden Lago Diamond Resorts Apartment Alcudia
Garden Lago Diamond Resorts Apartment
Garden Lago Diamond Resorts Alcudia
Garden Lago Diamond Resorts
Garden Lago Apartment Alcudia
Garden Lago Apartment
Garden Lago Alcudia
Garden Lago Hotel Port d`Alcudia
Ona Garden Lago Alcudia
Garden Lago by Diamond Resorts
Ona Garden Lago Apartment Alcudia
Ona Garden Lago Apartment
Ona Garden Lago Alcudia
Garden Lago
Ona Garden Lago Aparthotel
Ona Garden Lago Aparthotel Alcudia
Frequently asked questions
Guest reviews
Overall score and ratings for Ona Garden Lago
4.2
Very good
243 reviews
4.0
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.1
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location as its a beautiful part of the island and the lake makes for a fantastic outlook from the balcony
Stayed 15 nights in Sep 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the outskirts of town but still only 10 min walk to centre
Stayed 7 nights in Sep 2019
Lovely place to stay
Situated in a quiet part of the resort well away from the hustle and bustle. Only 10min walk to beach. Interesting pool, nice bar / restaurant, friendly staff and spacious rooms that are well equipped. All the rooms face the lake, there is a supermarket close by. There isa council bin depot and fire station behind the hotel but neither caused any noise or smell or disruption to our holiday. Plenty of on street parking around the hotel if you need it.