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Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Balcony

Guest reviews

4.2 out of 5 Very good
243 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Parking included
Kitchen
Air conditioning
Laundry
Spa

Cleaning and safety practices

Professionally cleaned
Cleaned with disinfectant
Contactless check-in

Map

Explore the area

Popular LocationHidropark9 min walk
Popular LocationAlcudia Beach17 min walk
Popular LocationRoman Remains of Pollentia3 min drive
AirportPalma de Mallorca (PMI)44 min drive

Choose dates to view prices

  • Apartment, 2 Bedrooms (sleeps 6)

    4.7/5 guest room rating

    Room amenities

    • 969 sq ft
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 6
    • 1 Double Bed and 2 Single Beds
    More detailsApartment, 2 Bedrooms (sleeps 6)
  • Apartment, 1 Bedroom (2 people)

    5/5 guest room rating

    Room amenities

    • 732 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    • 1 Double Bed OR 1 Double Sofa Bed
    More detailsApartment, 1 Bedroom (2 people)
  • Apartment, 2 Bedrooms (sleeps 4)

    4.6/5 guest room rating

    Room amenities

    • 915 sq ft
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsApartment, 2 Bedrooms (sleeps 4)
  • Apartment, 3 Bedrooms (sleeps 8)

    5/5 guest room rating

    Room amenities

    • 3 bedrooms
    • 1 bathroom
    • Sleeps 8
    • 8 Single Beds
    More detailsApartment, 3 Bedrooms (sleeps 8)

About this area

Alcudia

Located in Alcudia, Ona Garden Lago is near the beach. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Alcudia Beach and Playa de Muro. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Karting Can Picafort. Take the opportunity to explore the area for water adventures such as waterskiing.

Visit our Alcudia travel guide
Map
Popular Location

What's nearby

  • Hidropark - 9 min walk
  • Alcudia Beach - 17 min walk
  • Alcudia Port - 3 min drive
  • Roman Remains of Pollentia - 3 min drive
  • Bahia de Pollensa - 6 min drive

Getting around

  • Sa Pobla Station - 13 min drive
  • Palma de Mallorca (PMI) - 44 min drive

Restaurants

  • Tivoli - 10 min walk
  • Nevada - 10 min walk
  • Blue Sapphire - 11 min walk
  • Rancho Chico - 12 min walk
  • Jardín - 14 min walk

About this property

Ona Garden Lago

3-star aparthotel, walk to Hidropark
A restaurant, a fitness centre and a bar/lounge are available at this aparthotel. Self parking is free. Other amenities include a sauna, WiFi in public areas and coffee/tea in a common area. Each apartment provides a kitchen with a fridge, an oven, a hob and a microwave. Guests will appreciate conveniences, such as a living room and a coffee/tea maker, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Ona Garden Lago offers 81 forms of accommodation with DVD players and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. A pillow menu is available. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Alcudia aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Seasonal outdoor pool
  • Sunloungers
  • Umbrellas
  • Sauna

Internet

  • WiFi available (EUR 5.95 per day)

Parking and transport

  • Free self-parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 9 AM–11 AM: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Bedrooms

  • Pillow menu

Bathrooms

  • Bathtub or shower
  • Hairdryer
  • Free toiletries

Living spaces

  • Living room
  • Library

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • DVD player

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • 24-hour front desk

Things to do

  • Fitness centre
  • Waterskiing nearby

General

  • 81 rooms
  • 6 floors

Policies

Check-in

Check-in between 5:00 PM and anytime
Early check-in subject to availability

Check-out

Check-out before 9:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details
Where payment for the stay will be made on site instead of at the time of booking, the credit card used to secure the reservation must be presented at the time of check-in, along with a valid photo ID for verification. Any other arrangements must be coordinated with the property prior to arrival.
A printed booking confirmation must be presented at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 October to 15 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 12 per person (approximately)
  • Fee for in-room wireless Internet: EUR 5.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5.95 per day (rates may vary)
  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: EUR 10 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines
The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The maximum number of cots/cribs in a room is 1. Please contact the property using the information on the reservation confirmation received after booking.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Guests must contact this hotel in advance to reserve a wheelchair accessible guestroom and sofa bed linen.
Property registration number TC/6

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Garden Lago Diamond Resorts Apartment Alcudia
Garden Lago Diamond Resorts Apartment
Garden Lago Diamond Resorts Alcudia
Garden Lago Diamond Resorts
Garden Lago Apartment Alcudia
Garden Lago Apartment
Garden Lago Alcudia
Garden Lago Hotel Port d`Alcudia
Ona Garden Lago Alcudia
Garden Lago by Diamond Resorts
Ona Garden Lago Apartment Alcudia
Ona Garden Lago Apartment
Ona Garden Lago Alcudia
Garden Lago
Ona Garden Lago Aparthotel
Ona Garden Lago Aparthotel Alcudia

Frequently asked questions

Can I cancel my reservation for free at Ona Garden Lago and receive a full refund?
Yes, Ona Garden Lago offers free cancellation on select room rates, because flexibility matters! Please refer to Ona Garden Lago cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ona Garden Lago?
As of 13 Aug 2020, prices found for a 1-night stay for 2 adults at Ona Garden Lago on 13 Sep 2020 start from £86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 5:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at 9:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 75 per vehicle, one-way, applies.
Where is this property located?
Situated near the beach, this aparthotel is within 2 miles (3 km) of Hidropark, Alcudia Beach and Playa de Muro. Alcudia Port is 1.5 mi (2.4 km) away.

Guest reviews

Overall score and ratings for Ona Garden Lago

4.2
Very good
243 reviews
5 - Excellent
105
4 - Good
98
3 - Okay
28
2 - Mediocre
10
1 - Poor
2
4.0
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.1
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, property conditions & facilities

Perfect 2 bed apartment. Lovely staff, friendly and helpful. Pool area lovely. We look forward to returning

Stayed 6 nights in Sep 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Oct 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love the location as its a beautiful part of the island and the lake makes for a fantastic outlook from the balcony

Stayed 15 nights in Sep 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

on the outskirts of town but still only 10 min walk to centre

Stayed 7 nights in Sep 2019
4.0 out of 5 Good
    Lovely place to stay

    Situated in a quiet part of the resort well away from the hustle and bustle. Only 10min walk to beach. Interesting pool, nice bar / restaurant, friendly staff and spacious rooms that are well equipped. All the rooms face the lake, there is a supermarket close by. There isa council bin depot and fire station behind the hotel but neither caused any noise or smell or disruption to our holiday. Plenty of on street parking around the hotel if you need it.