Ratings based on 185 Verified Reviews

4.1 out of 5
78% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia-verified reviews
4 out of 5
Recommended
for Everyone
by a verified traveller from Anglers Reach lakeside Village

Overnight Stay

Posted 27-Feb-2018 on Wotif
Pros: The cleanliness
Cons: Nothing really I would just get a bigger cabin
Location: Excellent
We only stayed overnight but if I stayed longer I would ask for something bigger as our cabin was a bit small. It was spotlessly clean and had all you needed for a great stay. Staff were excellent
Comment from Hotel Management
05-Mar-2018 by BIG4 Albury Tourist Park, Hotel Management
Thanks so much for your great feedback Tania. We will be sure to pass this onto our wonderful housekeeping team, they will be thrilled to get such great recognition for sure. We look forward to your next and longer visit, hopefully sometime soon!
4 out of 5
Recommended
for Everyone
by a verified traveller

QUIET GET AWAY.

Posted 29-Jan-2018
TV'S ARE SO CHEAP THESE DAYS. KEEPS THE KIDS HAPPY AT NIGHT AND BUY BIGGER ONES PLEASE. EVERYTHING ELSE WAS FINE.
Comment from Hotel Management
30-Jan-2018 by BIG4 Albury Tourist Park, Hotel Management
Thanks for choosing to stay with us recently. We appreciate your feedback and hope that you will choose to stay with us again one day in the future.
1 out of 5
by a verified traveller from Sydney

Horror Cabin and Staff at Big 4

Posted 23-Jan-2018 on Wotif
We arrived at our hotel in 43 degree heat and no air conditioning was put on. We were told they don't do that for the guests! Due to the heat the fridge was not working properly and we lost food as the freezer was not working and we had no cold drinks. Informed management and they offered another fridge in the main area and that wasent working either. We were told there was nothing they could do. Cabin dirty, dead bugs above my child's bunk, toiletries only provided for two people not four, missing plates and bowls in the kitchen so we couldn't eat together as a family. Please stay away from this place it's horrible the accommodation appalling along with the appalling staff members who could not be bothered helping out their own customers. What a waste of money I should have slept in the car it's cleaner!!
Comment from Hotel Management
13-Feb-2018 by BIG4 Albury Tourist Park, Hotel Management
We are very sorry to read this review Nicole. Your issues have been forwarded onto the relevant departments for review.
3 out of 5
by a verified traveller from Sydney

Work in progress

Posted 22-Jan-2018 on Wotif
Pros: Location
Cons: Needs renovation
Location: The park is central in location
The rooms are clean and tidy, but are very tired and dated. The front of the Park has a small playground and jumping pillow but nothing was shaded.
Comment from Hotel Management
23-Jan-2018 by BIG4 Albury Tourist Park, Hotel Management
Thanks Nic for your valued feedback.
5 out of 5
Recommended
for Everyone
by a verified traveller

Clean, wonderful service and great value

Posted 18-Jan-2018 on Wotif
I booked through Wotif and then realised that it was already passed office closing times. The staff were so helpful and responsive, and the facilities were great.
Comment from Hotel Management
23-Jan-2018 by BIG4 Albury Tourist Park, Hotel Management
Thanks so much for your great feedback, and 5/5 score!
4 out of 5
Recommended
for Everyone
by a verified traveller from Melbourne

Relaxing place to stay

Posted 16-Jan-2018 on Wotif
Stayed overnight as we were travelling home it was nice just to be able to relax
Comment from Hotel Management
23-Jan-2018 by BIG4 Albury Tourist Park, Hotel Management
Thanks for choosing BIG4 Albury Tourist Park for your recent overnight stop over. We trust you have a safe and happy trip home.
5 out of 5
Recommended
for Everyone
by a verified traveller from Melbourne

Comfortable and clean

Posted 16-Jan-2018 on Wotif
Pros: Location
Cons: Few minor maintenance items could be attended to.
Has everything you would want for a short or medium stay in Albury
Comment from Hotel Management
23-Jan-2018 by BIG4 Albury Tourist Park, Hotel Management
Thanks Paul for sharing your feedback with us from your recent stay. We look forward to having you stay with us again one day soon.
5 out of 5
Recommended
for Everyone
by a verified traveller from Adelaide SA

Fantastic break for the kids

Posted 10-Jan-2018 on Wotif
Pros: Facilities available and whole location
Great cabin and facilities! Didn't get time to utilise everything available as we checked in late evening, fantastic place for kids. Didn't have to worry about offending anyone with loud little ones who wanted to run around after a whole day in the car.
Comment from Hotel Management
16-Jan-2018 by BIG4 Albury Tourist Park, Hotel Management
Thanks Kim, we are so pleased you enjoyed your recent stay with us. You will most definitely will have to come back again soon so you can see and do more! We look forward to welcoming you and your family back again one day soon.
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 20-Dec-2017
It was a great experience and staffs wete very friendly. Bathroom facilities was not as good as staffs and location.
Comment from Hotel Management
03-Jan-2018 by BIG4 Albury Tourist Park, Hotel Management
Thanks so much for your 5/5 review score. We are pleased you enjoyed your time in our park. Our team look forward to having you stay with us again next time you are in the area.
5 out of 5
Recommended
for Everyone
by a verified traveller from Tweed Heads

Handy and compact park

Posted 05-Nov-2017 on Wotif
Kerrie & Craig are the best! Organized a bus to see Midnight Oil. Park staff were super friendly, organized and helpful. The cabin was just what we needed. Close to town but quiet. Kid friendly. Will stay here again on way to Melbourne from Gold Coast! Thanks!
Comment from Hotel Management
08-Nov-2017 by BIG4 Albury Tourist Park, Hotel Management
Hi Ni, so pleased we were able to help! We look forward to seeing you again soon.