Title: Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Homewood Suites by Hilton Albany Crossgates Mall, NY Shoppers appreciate the convenience of staying steps from Crossgates Mall while unwinding in a comfortable retreat with an indoor pool and basketball court ## Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY ![Lobby - Homewood Suites by Hilton Albany Crossgates Mall, NY (Albany)](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/00727909.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Homewood Suites by Hilton Albany Crossgates Mall, NY (Albany)](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/09a6d090.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Homewood Suites by Hilton Albany Crossgates Mall, NY (Albany)](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/acc4a064.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Homewood Suites by Hilton Albany Crossgates Mall, NY (Albany)](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/c70450ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Homewood Suites by Hilton Albany Crossgates Mall, NY (Albany)](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/5fcd9908.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Homewood Suites by Hilton Albany Crossgates Mall NY, beside Crossgates Mall, offers travelers complimentary breakfast and a lobby fireplace. Guests can enjoy the basketball court, indoor pool, high-speed WiFi, and gym to maintain fitness routines. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £120 includes taxes & fees 8 Feb - 9 Feb ## Room options ### Check availability for these dates Tonight [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=27042286&PinnedHotelID=27042286&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=27042286&PinnedHotelID=27042286&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=27042286&PinnedHotelID=27042286&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=27042286&PinnedHotelID=27042286&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=27042286&PinnedHotelID=27042286&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=27042286&PinnedHotelID=27042286&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=27042286&PinnedHotelID=27042286&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=27042286&PinnedHotelID=27042286&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Studio Suite, 1 King Bed, Non Smoking ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/7d618fa3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Non Smoking 9.0 Wonderful 7 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Non Smoking ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/4297dc76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Studio, 2 Queen Beds, Non Smoking ![49-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/48c1af65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds, Non Smoking 9.4 Exceptional 17 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - Sleeps 6 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom, Non Smoking ![Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/87f18cdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - 1 bedroom - Sleeps 6 - 2 Queen Beds ### View all photos for Studio, 1 King Bed, Accessible (Hearing) ![Studio, 1 King Bed, Accessible (Hearing) | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/cf5b9254.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed, Accessible (Hearing) 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible (Hearing) ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/4297dc76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Hearing) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - Sleeps 4 - 1 King Bed ### View all photos for Suite, 2 Queen Beds, Accessible (Hearing) ![Suite, 2 Queen Beds, Accessible (Hearing) | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/3aa4aa46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Accessible (Hearing) 10.0 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - Sleeps 6 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Accessible (Shower) ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/6a8b27f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Shower) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible, Bathtub ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/6a8b27f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Bathtub 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - Sleeps 5 - 1 King Bed ### Suite, 1 King Bed, Accessible, Bathtub ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - Sleeps 4 - 1 King Bed ### View all photos for Suite, 2 Queen Beds, Accessible, Bathtub ![49-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/48c1af65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Accessible, Bathtub ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer - Sleeps 6 - 2 Queen Beds ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92790000/92787800/92787704/2470ccdd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Albany/Downtown Downtown Albany - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlbany-Hotels-Homewood-Suites-By-Hilton-Albany-Crossgates-Mall.h27042286.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlbany-Hotels-Homewood-Suites-By-Hilton-Albany-Crossgates-Mall.h27042286.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.68673%2C-73.85433&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r5l1a4qlVRe9BLaW8OUr-Mp8agw=) 1651 Western Avenue, Albany, NY, 12203 #### What's nearby - Crossgates Mall \- 3 min walk \- 0.2 miles - Regal Crossgates \- 8 min walk \- 0.5 miles - Albany NanoTech Complex \- 4 min drive \- 2.5 miles - University at Albany \- 4 min drive \- 1.8 miles - Bob Ford Field at Tom & Mary Casey Stadium \- 5 min drive \- 2.0 miles #### Getting around - Albany International Airport Station - 9 min drive - Albany, NY (ALB-Albany Intl.) - 9 min drive #### Restaurants - ‪Starbucks - ‬6 min walk - ‪Dave & Buster's - ‬7 min walk - ‪Maggie McFly’s - ‬6 min walk - ‪Cinnabon - ‬6 min walk - ‪The Standard Restaurant & Lounge - ‬6 min walk ## About this property ### Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel near Crossgates Mall You can look forward to a free breakfast buffet, dry cleaning/laundry services and a fireplace in reception at Homewood Suites by Hilton Albany Crossgates Mall, NY. Active travellers can enjoy basketball at this hotel. Free in-room WiFi is available to all guests, along with a gym and a business centre. You'll also enjoy the following perks during your stay: - An indoor pool - Free self-parking - Express check-out, outdoor furniture and a banquet hall - A front desk safe, a computer station and coffee/tea in reception - Guest reviews say great things about the helpful staff Room features All 96 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas. Other conveniences in all rooms include: - Free infant beds and free extra beds - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and shower/bath combinations - 49-inch flat-screen TVs with premium channels - Separate sitting areas, separate dining areas and kitchens ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/7000000/6330000/6326100/6326010/450b7c35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn Albany Washington Avenue Dunes - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 444 reviews £129 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=6326010&PinnedHotelID=6326010&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1350000/1340700/1340609/504a653d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Albany Albany - Pool - Breakfast included - Free airport shuttle - 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19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=8507161&PinnedHotelID=8507161&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/39000000/38530000/38523000/38522927/58d90388.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Albany Airport Albany - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 278 reviews £108 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=38522927&PinnedHotelID=38522927&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/21fd7f26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru By Hilton Albany Crossgates Mall Albany - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,002 reviews £91 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/30000/28000/27975/f05c29b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Albany Airport Albany - Pool - Breakfast included - Free airport shuttle - Parking included 8.8 Excellent 869 reviews £83 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=27975&PinnedHotelID=27975&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/27000000/26940000/26937300/26937215/7d6766cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn & Suites Schenectady - Scotia Scotia - Pool - Hot tub - Breakfast included - Parking included 9.4 Exceptional 852 reviews £77 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=26937215&PinnedHotelID=26937215&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/12000000/11800000/11795200/11795117/33a2af90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites by Hilton Albany Wolf Rd Albany - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 620 reviews £101 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=11795117&PinnedHotelID=11795117&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/18300/18218/49b3fe44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Albany-Western Ave/University Area Albany - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,092 reviews £90 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=18218&PinnedHotelID=18218&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas - Free manager's reception (select days) ### Things to do - Basketball - Billiards/pool table - Gym - Indoor pool ### Family friendly - Free rollaway/extra bed - In-room cot - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room sofa bed - Laundry facilities - Separate in-room dining area ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping on request ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Barbecue grill - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Phone accessibility kit - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 5 floors - Banquet hall - Built in 2018 - Designated smoking areas (fines apply) - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Free cot - Free rollaway/extra bed - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 49-inch flat-screen TV with premium digital channels ### Food and drink - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Full-sized refrigerator/freezer - Hob - Kitchen - Microwave - Paper towels - Separate dining area - Toaster ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Eco-friendly toiletries - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 11 kg per pet) Pets cannot be left unattended ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 150 per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 75 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available On-site parties or group events are strictly prohibited Long-term renters welcome Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 11:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 21 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Homewood Suites Hilton Albany Crossgates Mall NY Hotel Homewood Suites Hilton Crossgates Hotel Homewood Suites Hilton Albany Crossgates Mall NY Homewood Suites Hilton Crossgates wood Suites Hilton Crossgates Homewood Suites by Hilton Albany Crossgates Mall NY Homewood Suites by Hilton Albany Crossgates Mall NY Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel Homewood Suites by Hilton Albany Crossgates Mall, NY Albany ## Frequently asked questions ### Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a pool? ### How much does it cost to stay at Homewood Suites by Hilton Albany Crossgates Mall, NY? ### Is Homewood Suites by Hilton Albany Crossgates Mall, NY pet-friendly? ### How much is parking at Homewood Suites by Hilton Albany Crossgates Mall, NY? ### What time is check-in at Homewood Suites by Hilton Albany Crossgates Mall, NY? ### What time is check-out at Homewood Suites by Hilton Albany Crossgates Mall, NY? ### Where is Homewood Suites by Hilton Albany Crossgates Mall, NY located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 283 8 - Good 85 6 - Okay 32 4 - Poor 25 2 - Terrible 20 ## Reviews ### 10/10 Excellent #### Joy 8 Jan 2026 Liked: Cleanliness, property conditions & facilities This place is very nice and clean. ##### Joy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Stephen 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service and facilities all around. Top notch. ##### Stephen Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Kinshasa 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The check in was great and the staff was friendly. The room was clean and comfortable. ##### Kinshasa Stayed 1 night in Nov 2025 ### 8/10 Good #### Angela 4 Jan 2026 Heard ##### Angela Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Michael 31 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room ##### Michael Stayed 1 night in Dec 2025 ### 8/10 Good #### Paul 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean , quite and spaced ##### Paul Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Zahra 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The free breakfast was great. The hotel room was excellent. ##### Zahra Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Endro Budi 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities All are great ##### Endro Budi Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Hui 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great place ##### Hui Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Deborah 30 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice big area but people still have trouble finding the way in when driving. Beautiful inner sitting area and comfy by the faux fireplace. 2 area to eat, one upscale and one casual. Nice, friendly staff at the front desk. ##### Deborah Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Rebecca 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Housekeeping and Kitchen staff were amazing ##### Rebecca Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Patricia 21 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping! ##### Patricia Stayed 1 night in Jun 2025 ### 8/10 Good #### jaime 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place was good ##### jaime Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jeremy 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect hotel for our needs. Free laundry was an amazing amenity. ##### Jeremy Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Patricia 18 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Friendly staff, spacious and comfortable room. ##### Patricia Stayed 1 night in Feb 2025 ### 10/10 Excellent #### james 9 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super hotel This hotel was excellent. I couldn't have enjoyed anything better. ##### james Stayed 1 night in May 2025 ### 10/10 Excellent #### Anthony 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place I felt the place was amazing it was clean and convenient plus comfortable. ##### Anthony Stayed 1 night in May 2025 ### 10/10 Excellent #### Cheryl 17 May 2025 Liked: Cleanliness, staff & service, amenities Nice hotel. Close to shopping and colleges ##### Cheryl Stayed 2 nights in May 2025 ### 10/10 Excellent #### Shelley 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very conveniently located. Crossgates is right behind us and the University is just a few minutes away. Great price for a spacious suite. Gave me and my son room to have our own space. Nice front desk staff and great free breakfast. If he chooses SUNY Albany, this will be our go to hotel! ##### Shelley Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Catherine 15 Jun 2025 Liked: Cleanliness, property conditions & facilities Great service ##### Catherine Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Judy 6 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect place to stay when you’re visiting family! ##### Judy Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Holly 16 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great location, comfy hotel, delicious breakfast ##### Holly Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Rayna 19 Aug 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Pool was unavailable entire stay ##### Rayna Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dawn 24 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel… super clean ##### Dawn Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Mary 10 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect stay for a girls weekend to Albany for the tulip festival. 6 of us shared a two room Suite, double Queen with sofa bed in living room and kitchenette. The layout was perfect for our short stay. Well done Hilton! ##### Mary Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Britannia Hotel Manchester Airport](https://www.expedia.co.uk/Manchester-Hotels-Britannia-Hotel-Manchester-Airport.h2144.Hotel-Information) > > [Hendon Hall](https://www.expedia.co.uk/London-Hotels-Hendon-Hall.h14773.Hotel-Information) > > [Hotels in El Puerto de Santa Maria](https://www.expedia.co.uk/El-Puerto-De-Santa-Maria-Hotels.d182317.Travel-Guide-Hotels) > > [Eiffel Rive Gauche](https://www.expedia.co.uk/Paris-Hotels-Eiffel-Rive-Gauche.h664709.Hotel-Information) > > [Eurostars Barcelona Central](https://www.expedia.co.uk/Barcelona-Hotels-Ocean-Drive-Barcelona.h17294785.Hotel-Information) > > [Crowne Plaza Budapest by IHG](https://www.expedia.co.uk/Budapest-Hotels-Westend-Hotel-Budapest.h61225093.Hotel-Information) > > [Brooks Hotel](https://www.expedia.co.uk/Dublin-Hotels-Brooks-Hotel.h83443.Hotel-Information) > > [Hotels in Shoreditch](https://www.expedia.co.uk/Shoreditch-London-Hotels.0-n179542-0.Travel-Guide-Filter-Hotels) > > [Mercure Doncaster Centre Danum Hotel](https://www.expedia.co.uk/Doncaster-Hotels-Mercure-Doncaster-Centre-Danum-Hotel.h478825.Hotel-Information) > > [Hotels in Duluth](https://www.expedia.co.uk/Duluth-Hotels.d1029.Travel-Guide-Hotels) > > [Hotel Indigo Leeds by IHG](https://www.expedia.co.uk/Leeds-Hotels-Hotel-Indigo-Leeds.h527560.Hotel-Information) > > [Priory Tearooms Burford With Rooms](https://www.expedia.co.uk/Burford-Hotels-The-Priory-Burford-Bed-Breakfast.h14919223.Hotel-Information) > > [Winery Hotels in Emilia-Romagna](https://www.expedia.co.uk/Destinations-In-Emilia-Romagna-Winery-Hotels.0-0-d6048673-tWineryHotels.Hotel-Filter-Destinations) > > [Baglioni Resort Sardinia - The Leading Hotels of the World](https://www.expedia.co.uk/San-Teodoro-Hotels-Baglioni-Resort-Sardinia-The-Leading-Hotels-Of-The-World.h5186303.Hotel-Information) > > [Nerja Paradise Rentals - Villa Los Leones](https://www.expedia.co.uk/Nerja-Hotels-Nerja-Paradise-Rentals-Villa-Los-Leones.h40598425.Hotel-Information) ### Flights > [Flights from Leeds (LBA) to Vecsés (BUD)](https://www.expedia.co.uk/lp/flights/lba/bud/leeds-to-budapest) > > [Flights from Da Nang (DAD) to Cam Ranh (CXR)](https://www.expedia.co.uk/lp/flights/dad/cxr/da-nang-to-nha-trang) > > [Flights from Norfolk, VA (ORF-Norfolk Intl.) to New York, NY (NYC-All Airports)](https://www.expedia.co.uk/lp/flights/orf/nyc/norfolk-to-new-york) > > [Flights from newquay cornwall airport](https://www.expedia.co.uk/lp/airports/nqy/flights-from-newquay-cornwall-airport) > > [Flights from Exeter (EXT) to Ballasalla (IOM)](https://www.expedia.co.uk/lp/flights/ext/iom/exeter-to-isle-of-man) ### Activities ### Packages > [Dubai Emirate Holidays](https://www.expedia.co.uk/Dubai-Emirate.d1079.Holidays-City-Breaks) > > [Naples Holidays](https://www.expedia.co.uk/Naples.d602724.Holidays-City-Breaks) > > [County Donegal Holidays](https://www.expedia.co.uk/County-Donegal.d601874.Holidays-City-Breaks) > > [New Theatre](https://www.expedia.co.uk/New-Theatre-Cardiff-City-Centre.d553248621532490606.Attraction) ### Holiday Rentals ---