4/10 Poor
Ashley
Travelled with partner
22 Apr 2024
Disliked: Cleanliness
Side chair in the room had a GIANT dark stain on it. Made front desk aware and asked if they could remove it after we identified that as the horrendous smell in the room. They made me remove it myself through the tight squeeze of the bed and wall unit (meaning I had to move this awkward shape on my own and touch the filthy mark on it) and leave it in the hall where it sat for almost 24 hours right outside of my door. Snowed a few inches and hotel didn't put any salts down or shovel until the next night which made us slip every time we had to go in and out. Fire alarm needed a new battery and the worker they sent couldn't figure out how to put it back on the wall. Construction vans in the parking lot woke me at 6am which isn't the hotels fault, but so frustrating after having nothing but issues. Terrible experience I would not stay here again.
Ashley
Stayed 3 nights in Mar 2024