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Reviews of BIG4 Middleton Beach Holiday Park

4.5 out of 5
BIG4 Middleton Beach Holiday Park
28 Flinders Parade, Middleton Beach, WA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 311 reviews" "
Rating 8 - Good. 57 out of 311 reviews" "
Rating 6 - Okay. 7 out of 311 reviews" "
Rating 4 - Poor. 4 out of 311 reviews" "
Rating 2 - Terrible. 1 out of 311 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Travelled with family
Everything good, no problems at all. Second stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean happy place
Stayed 2 nights in Jan 2024
Response from . on 29 Jan 2024
Thanks for your great review.

10/10 Excellent

Nilanjan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front property. Enjoyed the beach house, plenty of room for 7 people, upstairs is great with a nice view of the ocean and plenty of fresh air. It is quite expensive though, compared to when we were there last time, about 4 years ago. Would have liked to come more frequently.
Stayed 3 nights in Dec 2023
Response from Hayley on 13 Dec 2023
Thankyou for taking the time to write a great review.Look forward to seeing you again in the future.

10/10 Excellent

GREGORY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay Great setup at the park Cabin was fantastic Handy to town Why would you stay anywhere else !
Stayed 3 nights in Dec 2023
Response from Hayley on 13 Dec 2023
Thankyou for the 5 star review. Look forward to seeing you again in the future.

10/10 Excellent

Denise

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot on beach
Stayed 1 night in Nov 2023
Response from Hayley on 22 Nov 2023
Thank-you for taking the time to leave a great review.

6/10 Okay

Seven

Stayed 2 nights in Nov 2023
Response from Hayley on 13 Dec 2023
Thankyou for taking the time to give us a review.

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, clean
Stayed 3 nights in Sep 2023
Response from Laura on 11 Oct 2023
Thank you for the great review!!

2/10 Terrible

Parminder

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Only caravan van area is nice.hotel room bathroom, toilet,bed comfort only 1 star
Stayed 3 nights in Jul 2023
Response from Laura on 12 Jul 2023
Hi,We’re disappointed to read your review, as we pride ourselves on our outstanding facilities through out our holiday park. We have let our management team know the feedback. If you wanted to address any of the problems further with our manager please contact us 9841 3593.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was new experience for us staying at a Holiday Park. All I can share with you guys, it was brilliant, quiet, comfortable despite the rain and friendly. We got discounts at local (walkable) restaurants, fantastic scenery, we could the ocean, the beach was only metres away. Check it out on your next holiday.
Stayed 2 nights in May 2023
Response from Laura on 6 Jun 2023
Thank-you for your wonderful review. We are glad you enjoyed your stay with us!

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on Middleton Beach.
Stayed 2 nights in Apr 2023
Response from Melody on 3 May 2023
Thank-you for your review! We certainly have a fantastic location here on Middleton Beach.

10/10 Excellent

katie

Stayed 2 nights in Feb 2023
Response from Melody on 14 Mar 2023
Thank-you for your 5/5 review score Katie. We hope you will stay with us again when you are next in our beautiful Albany region.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A two night visit to Albany
Great beach side position and within walking distance to cafe, where a discount applies when you show your key. Park very clean and well maintained
Stayed 2 nights in Nov 2022
Response from Robyn on 14 Nov 2022
Hi Christine, Thank you for your 10 out of 10 review score. It's great to know that our guests enjoy their stay, and everything meets expectations. We look forward to your next visit to our beautiful area.

4/10 Poor

Anil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT A GREAT PLACE NO VALUE FOR MONEY
Stayed 1 night in Jul 2022
Response from Robyn on 9 Aug 2022
Hi Anil, We pride ourselves on offering a superior service with modern amenities, great facilities and our reviews are routinely extremely high. I would love you to get in touch to let me know if there was a particular incident or situation that caused you to give us such a poor review as we would like to make sure we address any such issue for all guests. Our office can be contacted on 1800 644 674

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neatest, cleanest chalet we have ever stayed in. Attention to detail by cleaning crew is exemplary
Stayed 2 nights in Jul 2022
Response from Robyn on 18 Jul 2022
Hi Mike, Thank you for your great review. Our housekeeping and grounds staff work very hard to present our accommodation to a very high standard. It is great to know our guests appreciate their efforts. I will pass on your kind words. We hope to see you back again soon.

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous views from balcony. Staff extremely friendly and helpful. Beach house well appointed with everything you need for a comfortable stay.
Stayed 3 nights in Jul 2022
Response from Robyn on 18 Jul 2022
Hi Shelley, Thank you for your great review. We are all very glad you enjoyed yourself and hope to see you back again soon.

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Romantic Villa, Right on the Beach, All staff are very friendly and helpful, would highly recommend
Stayed 3 nights in Jun 2022
Response from Robyn on 22 Jun 2022
Thank you Justin for your great review. We hope to see you back again soon. Kind regards Robyn

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal family holiday
Perfect for a family holiday. Clean, right on beautiful Middleton beach and had everything we needed.
Stayed 3 nights in Jan 2022
Response from Robyn on 3 Feb 2022
Hi Sarah, Thank you for your very kind words. We are glad you were happy with your stay and hope to see you back at beautiful Middleton Beach in the near future.

10/10 Excellent

Durgesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent villa accomodation. So many things to do for the kids at this place. Very friendly staff and great service. Beach is walking distance which is always great. Would highly recommend this place and would definitely be back here again.
Stayed 3 nights in Dec 2021
Response from Robyn on 13 Dec 2021
He Durgesh, Thank you for your great review. We are glad you had such a great time and look forward to your next visit. Kind regards Robyn

10/10 Excellent

rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach. Spacious and clean, comfortable beds. And they have a quiet after 10 pm, so we all got sleep, Really good spot for families. Or a bunch of friends it has a nice atmosphere.
Stayed 2 nights in Dec 2021
Response from Robyn on 8 Dec 2021
Thank you for your review. We are glad you had a great time and were able to rest and relax. We look forward to seeing you back again in the near future

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great location
Stayed 2 nights in Nov 2021
Response from Robyn on 23 Nov 2021
Thank you Andrew for your great review score. It's fantastic that you enjoyed your stay and we hope to see you again in the near future.

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t skip this place
What a fantastic facility. Whether it’s an executive suite, a large family beach house or pitching a tent the facility has everything. Clean, tidy and in a great location right on the beach. Plenty for the kids to do with a rec room, pool, spa and cinema not to mention a giant inflatable pillow to bounce on. Friendly staff and an alround great experience
Stayed 2 nights in Oct 2021
Response from Robyn on 18 Oct 2021
Hi Stuart, Thank you for your great review score and very kind words. We hope to see you back in the near future. Kind regards

4/10 Poor

Sue

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very disappointed as accomodation was very small and cramped and basic The picture used to promote the property did not match the accomodation I stayed in
Stayed 5 nights in Sep 2021
Response from Robyn on 11 Oct 2021
Hi Sue, Can you please let me know what accommodation you booked or, alternatively a reservation number or name so that I can check. Our photos on our booking sites do accurately depict all the cabins, chalets and villas. I am sorry you were disappointed and I would like to check to make sure. Kind regards

10/10 Excellent

Cailin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay! Fairly quiet overall, easy little cabins to warm up when it was cold and raining! Very easy to find! They communicated with me about my earlier check in and there were no surprises when I came to stay which was lovely for me. There is only one parking bay per cabin but they were kind enough to give me a caravan spot 10m away so I can park my car safely within the park and close to the cabin. Overall, fantastic stay!
Stayed 2 nights in Sep 2021
Response from Robyn on 14 Sept 2021
Thank you for such a great review. We are really glad you had a great time and we look forward to seeing you back again soon

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice cabins, facilities could probably be opened earlier and close later. EG pool, spa and games room.
Stayed 2 nights in Aug 2021
Response from Robyn on 16 Aug 2021
Hi, We are glad you enjoyed your stay. Our Spa and Pool can only be opened when there are park staff in attendance for safety reasons. We do try for a wide coverage from 8am to 9pm 7 days per week.

8/10 Good

Ciaran

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved staying right by the sea. We could hear the sea from our chalet .
Stayed 2 nights in Jul 2021
Response from Robyn on 26 Jul 2021
Hi Thank you for your 5 out of 5 rating. I agree our location by the sea is a winner. We look forward to your next visit

6/10 Okay

Silvia

Travelled with family
Disliked: Cleanliness, room comfort
Not good value for money
The property was not in good condition, curtains looked so dirty, very small cabine with bits and pieces not working
Stayed 2 nights in Jul 2021
Response from Robyn on 26 Jul 2021
Hi Silvia, We are sorry that you were not happy with your cabin. Our staff would have corrected anything broken if you had bought it to our attention while you were here. We pride ourselves on our housekeeping standard so I am very surprised to hear that you found anything dirty but rest assured I will check into it immediately. 5 Adults staying in a cabin can make it feel crowded. Possibly choosing a beach house or one of our larger accommodation options would best suit you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and immaculate presentation of cabin and park ammenities. Helpful and friendly staff..
Stayed 2 nights in Jun 2021
Response from Robyn on 7 Jul 2021
Thank you for suck a great review. We are glad you enjoyed your stay and we hope to see you back again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly comfortable. Good size. Easy to heat. Close to cafes/restaurants and walking trails.
Stayed 3 nights in Jun 2021
Response from Robyn on 7 Jul 2021
Thank you for your 5 star review. We are glad you enjoyed your stay and hope to see you back again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2021
Response from Robyn on 7 Jul 2021
Thank you for your 5 star rating. We would love to know what you especially loved about us.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Be careful when booking. We were sure we booked for 2 adults and 2 kids. When we arrived we were told our booking was only for 2 adults. On checking the fine print of our booking this was correct so we had to pay an extra $30 per child per night! And the picture on Wotif was nothing like the actual accommodation. Just beware. The big 4 was fabulous for our family with small kids! Will stay again.
Stayed 6 nights in Jan 2021
Response from Robyn on 1 Feb 2021
Thank you for your 5 star review. We are sorry you had booking issues with Expedia but we were happy that we could sort them out for your. We look forward to your next stay. Kind regards Robyn

8/10 Good

Kieran

Stayed 4 nights in Jan 2021
Response from Robyn on 2 Feb 2021
Hi Kieran, Thank you for your 4 star review. We would love to hear what you loved about us.

10/10 Excellent

Imelda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2021
Response from Robyn on 19 Jan 2021
Hi Imelda - Thank you for your 10 out of 10 review. We would love to hear what you loved about our holiday park.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location and facilities. Staff were very helpful and friendly.
Stayed 1 night in Dec 2020
Response from Robyn on 14 Dec 2020
Thank you for your great review. We hope to see you back again in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the Villa, the location is fantastic & the staff are very helpful & friendly. Will definately stay again
Stayed 1 night in Dec 2020
Response from Robyn on 11 Dec 2020
Thank you for you positive comments. We are very glad you enjoyed your stay and look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020
Response from Robyn on 10 Dec 2020
Thank you for your 5 out of 5 score. We would love to hear why you loved us. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location nice an clean cabin with lovely tidy neat grounds great walk along beach would stay again
Stayed 1 night in Dec 2020
Response from Robyn on 9 Dec 2020
Thank you for your kind words. We look forward to your next stay

10/10 Excellent

Upul

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2020
Response from Robyn on 7 Oct 2020
Thank you for your 10 out of 10 score. We would love to hear why you gave us this score. Kind regards Robyn C

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Robyn on 1 Sept 2020
Hi Thanks for the positive score result. We hope to see you back soon

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Response from Robyn on 1 Sept 2020
Hi Andrew thanks for the 10 out of 10 score.

10/10 Excellent

Troy, Bunbury

Travelled with partner
Liked: Cleanliness, amenities
Great staff, excellent cabin. We will be back for sure
Stayed 2 nights in Jul 2020
Response from Robyn on 1 Sept 2020
Hi Tony, It will be great to have you back. Thanks for your positive review

10/10 Excellent

Lynne

Liked: Cleanliness, room comfort
Reception staff very helpful & friendly. Impressed with security. Cabin was private & cozy. Only comment would be having a split system instead of floor gas heater making a little more space
Stayed 3 nights in Jun 2020
Response from Robyn on 1 Jul 2020
Hi Lynne, thank you for your kind words. We will look into the heater. Kind regards

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Really clean, nice and beautiful, with superb hospitality. The beach at walking distance and Albany as a whole; I can strongly recommend it.
Stayed 2 nights in Feb 2020

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick two day trip
I booked a last minute trip for work. The room was top notch and the facilities around the place, as well as access to the beach was top quality. The staff were friendly and very responsive. I would travel again with my family as they have a range of options and the facilities available for kids are really good.
Stayed 2 nights in Nov 2019

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to the beach and great food!
The proximity to the beach and to a number of great restaurants makes this a great place to stay. The unit I was in was clean and tidy, but definitely not extravagant in the decor.being able to walk 10 meters and be on the beach was awesome and the price offered good value
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the views from the second story balcony. The heated pool and spa were also great facilities.
Stayed 4 nights in Sep 2019
Response from Sam on 10 Oct 2019
Good morning, Thank you so much for your wonderful review! It's fantastic to hear you had such a good time in our Beach Houses, and we hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved almost everything. Just thought the spa could be hotter and the air hockey table made free to provide more options for the kids
Stayed 4 nights in Sep 2019
Response from Sam on 3 Oct 2019
Hi there, thank you for your review of our park, we really appreciate the feedback! The spa does feel cool to begin with, but does heat up to a steady 35 degrees once the bubbles have been going for awhile. I understand what you mean about the air hockey table, and it is something we are looking into. They are currently hired from someone else, so we would need to purchase our own. Something we would like to do though!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Sam on 3 Oct 2019
Thank you for your amazing review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our cabin very comfortable and well maintained.
Stayed 4 nights in Sep 2019
Response from Sam on 3 Oct 2019
Thank you for your five star review, we really appreciate it and we hope to see you again soon!