Alb-Donau-Kreis District Holidays

Great place to stay, professional staff and geeat surroundings

The staff were helpful and friendly, they all spoke good English so communications were easy, Breakfast was great

Lovely hotel but we felt their focus is more on eco issues than trying to encourage guests to book. I’m not sure I liked the red light identifying our room as occupied. There were only 2 rooms occupied on our floor. Like previous reviews we saw no cleaning staff the whole time we were there! We could have booked cleaning but decided not to bother. The location was more important to us as it was just up the road from the station. The bar is lovely, quiet and the staff were friendly.

I wish my experience of staying at the K+K hotel was more hands on as to allow me to present a more insightful review. Unfortunately, when my wife and I, who were celebrating our 30th wedding anniversary, turned up at the hotel after a long delayed journey, we were told that our pre paid room was not available as it was given to another guest. The receptionist was obviously embarrassed and arranged for us to stay at a hotel down the road. Unfortunately, the replacement hotel was of far less inferior quality and lacked the amenities of the 4 star hotel we booked, including a bar, gym, sauna, outdoor area etc. it was also disappointing that they failed to rectify the problem for the 2nd night. I have written to Hotels.com, as I only booked through them to guarantee the extra protection that they offer. So far, I have had no response!

Great location, good breakfast, very clean and nice and quiet. Only critique was that the refrigerator in my room did not work but otherwise I really liked this place.