Title: Sterling Lake Palace Alleppey Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sterling Lake Palace Alleppey Guests enjoy waterfront activities with boat tours and volleyball during the day, then unwind at the poolside bar beneath a canopy of stars ## Photo gallery for Sterling Lake Palace Alleppey ![Lake View Suite with Balcony | View from room - Sterling Lake Palace Alleppey (Ambalapuzha)](https://images.trvl-media.com/lodging/3000000/2950000/2942100/2942046/f57bffca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Sterling Lake Palace Alleppey (Ambalapuzha)](https://images.trvl-media.com/lodging/3000000/2950000/2942100/2942046/3cf024bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Sterling Lake Palace Alleppey (Ambalapuzha)](https://images.trvl-media.com/lodging/3000000/2950000/2942100/2942046/8114c6c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Water Front Heritage Cottage with Balcony | Egyptian cotton sheets, minibar, in-room safe, desk - Sterling Lake Palace Alleppey (Ambalapuzha)](https://images.trvl-media.com/lodging/3000000/2950000/2942100/2942046/de956fa0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Water Villa | Egyptian cotton sheets, minibar, in-room safe, desk - Sterling Lake Palace Alleppey (Ambalapuzha)](https://images.trvl-media.com/lodging/3000000/2950000/2942100/2942046/94740114.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sterling Lake Palace Alleppey blends luxury and leisure perfectly. Relax at the poolside bar, lounge on the sun-kissed terrace, enjoy spa treatments, or browse on-site shopping. Nearby fishing and rowing/canoeing opportunities complete the experience. ## Reviews 7.6 Good ## Popular amenities - Pool - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £76 includes taxes & fees 8 Feb - 9 Feb ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2942046&PinnedHotelID=2942046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2942046&PinnedHotelID=2942046&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2942046&PinnedHotelID=2942046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2942046&PinnedHotelID=2942046&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2942046&PinnedHotelID=2942046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2942046&PinnedHotelID=2942046&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2942046&PinnedHotelID=2942046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2942046&PinnedHotelID=2942046&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Lake View Premier Room with Balcony ![Lake View Premier Room with Balcony | Egyptian cotton sheets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2950000/2942100/2942046/5639a260.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Premier Room with Balcony 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Fridge LED TV Egyptian cotton bed sheets Fan Day bed - 310 sq ft - Lake view - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Lake View Suite with Balcony ![Lake View Suite with Balcony | Egyptian cotton sheets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2950000/2942100/2942046/4b25866e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Suite with Balcony ### Highlights Balcony Soundproofed Air conditioning Fridge LED TV Egyptian cotton bed sheets Fan Day bed - 470 sq ft - Lake view - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Water Front Heritage Cottage with Balcony ![Water Front Heritage Cottage with Balcony | Balcony view](https://images.trvl-media.com/lodging/3000000/2950000/2942100/2942046/8512a4b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Water Front Heritage Cottage with Balcony 7.4 Good 3 reviews ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Fridge LED TV Egyptian cotton bed sheets Fan - 290 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlappuzha-Hotels-Lake-Palace-A-Luxury-Backwater-Resort.h2942046.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlappuzha-Hotels-Lake-Palace-A-Luxury-Backwater-Resort.h2942046.Hotel-Information) ## About the area Ambalapuzha is home to Sterling Lake Palace Alleppey. Mullakkal Rajarajeswari Temple and Alleppey Lighthouse are local landmarks, and the area's natural beauty can be seen at Ponnumthuruthu Island and Alappuzha Beach. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Alappuzha travel guide](https://www.expedia.co.uk/Alappuzha.dx6049880) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.49462%2C76.36178&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EByuyrJiu2S_FLIsSk4HzUzysmM=) Thirumala Ward, Chungam, Ambalapuzha, Kerala, 682 001 ### What's nearby - Mullakkal Rajarajeswari Temple \- 4 min drive \- 2.0 miles - Ponnumthuruthu Island \- 5 min drive \- 2.2 miles - Edathua Church \- 9 min drive \- 4.4 miles - Alleppey Lighthouse \- 10 min drive \- 3.7 miles - Alappuzha Beach \- 10 min drive \- 3.9 miles ### Getting around - Punnapara Station - 12 min drive - Cochin International Airport (COK) - 164 min drive ### Restaurants - ‪Bay Route Bistro - ‬4 min drive - ‪Kream Corner - ‬3 min drive - ‪Brothers hotel - ‬4 min drive - ‪Royal Park - ‬4 min drive - ‪Halais Restaurant - ‬4 min drive ## About this property ### Sterling Lake Palace Alleppey Luxury family-friendly hotel A poolside bar, a terrace and shopping on-site are just a few of the amenities provided at Sterling Lake Palace Alleppey. Active travellers can enjoy fishing, volleyball and cycling at this hotel. Treat yourself to a manicure/pedicure, a facial or a body wrap at the on-site spa. Be sure to enjoy a meal at SEA FOOD RESTAURANT, the on-site seafood restaurant. Enjoy the health club, as well as activities, such as motor boating and rowing/canoeing. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe. Other perks at this hotel include: - An outdoor pool and a children's pool, along with free cabanas, sunloungers and pool umbrellas - Free self-parking and valet parking - Bike hire, access to a nearby health club and express check-out - Express check-in, 1 meeting room and a gift shop Room features All 58 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with free toiletries - 43-inch LED TVs with cable channels - Balconies, fridges and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/5000000/4810000/4806900/4806812/71fa48ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Leela Ashtamudi, A Raviz Hotel Kollam - Pool - Hot tub - Spa - Kids’ pool 8.4 Very good 126 reviews £79 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4806812&PinnedHotelID=4806812&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, an infinity pool](https://images.trvl-media.com/lodging/21000000/20190000/20189400/20189361/b5edb93f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wayanad Wild Rainforest lodge by CGH Earth Vythiri - Pool - All-inclusive - Parking included - Free Wi-Fi 9.4 Exceptional 9 reviews £109 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=20189361&PinnedHotelID=20189361&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/72000000/71640000/71639900/71639875/ceb40171.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sterling House boat Lake Palace Alleppey Ambalapuzha - 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Air-conditioning - Outdoor space - Barbecue grill £194 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=101548463&PinnedHotelID=101548463&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1660000/1655600/1655548/13f743ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Raviz Kadavu Kondotti - Pool - Spa - Kids’ pool - Parking included 7.8 Good 100 reviews £52 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1655548&PinnedHotelID=1655548&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95770000/95768600/95768592/w1435h955x23y25-c9a575d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seclude Kerala Marari Sands Ambalapuzha - On private beach - Pool - Spa - Kids’ pool £122 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=95768592&PinnedHotelID=95768592&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - SEA FOOD RESTAURANT ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Boat tours - Children's pool - Fishing - Full-service spa - Health club - Library - Mini golf - Motor boating - Outdoor pool - Outdoor pool (guest access) - Playground - Rowing/canoeing - Shopping - Steam room - TV in common areas - Volleyball ### Family friendly - Arcade/game room - Children's pool - In-room refrigerator - Laundry facilities - Mini golf - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Computer station - Meeting room ### Outdoors - Free pool cabanas - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift ### More - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Free toiletries - Private bathroom - Towels provided ### Entertainment - 43-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Fan - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 7:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation At check-in, guests must provide a negative PCR COVID-19 test result Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of INR 2360 per pet, per night Welcoming dogs only 2 total (up to 30 kg per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Cots (infant beds) are not available ## Important information ### Optional extras - Pet fee: INR 2360 per pet, per night - Late check-out is available for a fee (subject to availability) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note: To comply with local law, no alcohol will be served in this property on the first day of every month. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8 AM to 8 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Lake Palace Backwater Resort Lake Palace Luxury Backwater Lake Palace Luxury Backwater Resort Palace Luxury Backwater Palace Luxury Backwater Resort Lake Palace Luxury Backwater Resort Alappuzha Lake Palace Luxury Backwater Alappuzha ## Frequently asked questions ### Does Sterling Lake Palace Alleppey have a pool? ### How much does it cost to stay at Sterling Lake Palace Alleppey? ### Is Sterling Lake Palace Alleppey pet-friendly? ### How much is parking at Sterling Lake Palace Alleppey? ### What time is check-in at Sterling Lake Palace Alleppey? ### What time is check-out at Sterling Lake Palace Alleppey? ### Where is Sterling Lake Palace Alleppey located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sterling Lake Palace Alleppey Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.8 Location ### 8.0 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 19 8 - Good 11 6 - Okay 7 4 - Poor 4 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Chirag 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate. ##### Chirag Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Shravan 17 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very well maintained . The food provided was also very good. ##### Shravan Stayed 2 nights in Nov 2024 ### 8/10 Good #### Deepak 29 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good stay with lots of activities to indulge the guests and make their stay more comfortable ##### Deepak Stayed 1 night in Dec 2023 ### 10/10 Excellent #### manoj 18 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great scenic locstion ##### manoj Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Ashish 2 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views ##### Ashish Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Narinder 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### UK Family Trip to Kerela. We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake! ##### Narinder Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Sukhjit 1 Nov 2024 Liked: Staff & service Was an above average place. Room tv did not work. Front desk made a billing mistake, the taxi arranged by hotel was botched up. He had the wrong location. The pond in the middle of the property is quite dirty at places. Location of the hotel is right by the bavkwaters. ##### Sukhjit Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Prema 22 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxurious property in backwaters Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe ![Resort view from the lake ](https://a.travel-assets.com/ugc/hotel-reviews/B25CAE487AB639EAFBBE5A83D4783111B05F117F1703240559299.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Prema Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Chirag 2 Dec 2025 Liked: Cleanliness, amenities Enjoyed the stay ##### Chirag Stayed 3 nights in Nov 2025 ### 2/10 Terrible #### Rintu 9 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Not a good experience. This is definitely not a 5 star hotel, this is a 3-star hotel. The only positive was that the room has a nice view. However, even getting to this location was tough, the road to this resort was not maintained and very bumpy and is in such a remote location, cannot get a auto or taxi to go out an explore. I do not recommend this hotel to foreigners. ##### Rintu Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Benjamin 10 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is the best family resort that I have stayed in Kerala ##### Benjamin Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### CHARUL 21 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Awesome location ##### CHARUL Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Ankit 19 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the property and overall experience!! ##### Ankit Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### ABHIMANYU 7 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Worst stay yet ##### ABHIMANYU Stayed 1 night in Dec 2024 ### 8/10 Good #### raja 29 Jun 2023 Liked: Cleanliness, property conditions & facilities Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed ##### raja Stayed 2 nights in Jun 2023 ### 8/10 Good #### Bharath 14 Jan 2023 Liked: Cleanliness, property conditions & facilities Beautiful setting and well maintained grounds. Service was slow. ##### Bharath ### 4/10 Poor #### David 19 Jul 2024 Disliked: Staff & service The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad. ##### David Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Dominic 20 May 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Stay away from this property. Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money. ##### Dominic Stayed 1 night in May 2023 ### 4/10 Poor #### Arpita 16 Aug 2023 Disliked: Cleanliness, staff & service, amenities This is a 5 star property only due to location. The service was very poor and disappointing. 1\. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2\. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3\. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4\. In the room service, we got the wrong drinks 3 times. 5\. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6\. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7\. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE. ##### Arpita Stayed 1 night in Aug 2023 ### 4/10 Poor #### Adrian 30 Mar 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Facilities a bit run down. Ground floor rooms smell of damp. Confusion over boat trip. Nice location. ##### Adrian Stayed 2 nights in Mar 2022 ### 6/10 Okay #### Verified traveller 7 Jan 2020 Disliked: Cleanliness, staff & service, amenities I really liked the location but other important things like staff courtesy, response to inquiries, room cleanliness and sharing information regarding sight seeing seemed to be absent. There was mosquito infestation as soon as it got dark so this was a hinderance if people needed to go outside their rooms in the evening. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 8/10 Good #### Verified traveller 14 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxury Resort A luxury Backwater resort with lots of activities. ##### Verified traveller Stayed 2 nights in Nov 2019 ### 8/10 Good #### Verified traveller 9 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great getaway spot. Very relaxing. I feel like the food can be better. It wasn’t anything extraordinary. But everything else was on point. ##### Verified traveller Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Luis, McLean, VA 3 Jan 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very nice and professional. Our room was clean and we received an upgrade for the second night. The resort looks in really good condition even though the region was hit severely by the monsoon last season. ##### Luis Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Denis 15 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bel hôtel pour un grand moment de détente Très bel hôtel pour apprécier les backwaters. Service fantastique. Je recommande la journée en bateau, un grand moment de détente grâce à la gentillesse du personnel. Piscine très agréable au milieu du lac. Restaurant à la hauteur du luxe de l'endroit. Seul bémol: les chambres mériteraient une petite rénovation mais à ce niveau cela reste du détail. ##### Denis Stayed 2 nights in May 2018 ## Expedia's Latest Trends ### Hotels > [Impero Hotel Rome](https://www.expedia.co.uk/Rome-Hotels-Impero-Hotel-Rome.h522054.Hotel-Information) > > [Cornell Hotel de France](https://www.expedia.co.uk/San-Francisco-Hotels-Cornell-Hotel-De-France.h1222727.Hotel-Information) > > [The Leela Ashtamudi, A Raviz Hotel](https://www.expedia.co.uk/Quilon-Hotels-The-Raviz-Ashtamudi.h4806812.Hotel-Information) > > [Blanket Hotel and Spa](https://www.expedia.co.uk/Devikolam-Hotels-Blanket-Hotel-And-Spa.h18352806.Hotel-Information) > > [The Leela Kovalam, a Raviz Hotel](https://www.expedia.co.uk/Thiruvananthapuram-Hotels-The-Raviz-Kovalam.h848868.Hotel-Information) > > [Hotel Angela - Adults Recommended](https://www.expedia.co.uk/Fuengirola-Hotels-Hotel-Angela-Adults-Recommended.h1468235.Hotel-Information) > > [All-Inclusive Hotels in Fiji](https://www.expedia.co.uk/Destinations-In-Fiji-All-Inclusive-Hotel.0-0-d57-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Moreton-in-Marsh](https://www.expedia.co.uk/Moreton-In-Marsh-Hotels.d4400.Travel-Guide-Hotels) > > [Hotels in Buxton](https://www.expedia.co.uk/Buxton-Hotels.d4592.Travel-Guide-Hotels) > > [Marari Beach - Cgh Earth](https://www.expedia.co.uk/Cherthala-Hotels-Marari-Beach-Cgh-Earth.h4395366.Hotel-Information) > > [Wine Apartments](https://www.expedia.co.uk/Krakow-Hotels-Wine-Apartments.h18188330.Hotel-Information) > > [Barnham Broom Hotel, Golf & Spa](https://www.expedia.co.uk/Norwich-Hotels-Barnham-Broom-Hotel.h1411.Hotel-Information) > > [Gokulam Grand Turtle On The Beach](https://www.expedia.co.uk/Thiruvananthapuram-Hotels-Gokulam-Turtle-On-The-Beach.h3636372.Hotel-Information) > > [Courtyard by Marriott Kochi Airport](https://www.expedia.co.uk/Kochi-Hotels-Courtyard-By-Marriott-Kochi-Airport.h5637575.Hotel-Information) > > [St Christopher's Village, London Bridge - Hostel](https://www.expedia.co.uk/London-Hotels-St-Christophers-Village.h1547344.Hotel-Information) > > [Coconut Lagoon - Cgh Earth](https://www.expedia.co.uk/Kumarakom-Hotels-Coconut-Lagoon-Cgh-Earth.h3619877.Hotel-Information) > > [Kumarakom Lake Resort](https://www.expedia.co.uk/Kumarakom-Hotels-Kumarakom-Lake-Resort.h3780257.Hotel-Information) > > [Uday Samudra Leisure Beach Hotel](https://www.expedia.co.uk/Thiruvananthapuram-Hotels-Uday-Samudra-Leisure-Beach-Hotel.h2939556.Hotel-Information) > > [Manor of Groves Hotel, Golf & Health Club](https://www.expedia.co.uk/Sawbridgeworth-Hotels-Manor-Of-Groves.h120015.Hotel-Information) > > [Hotel Washington](https://www.expedia.co.uk/Washington-Hotels-W-Washington-DC.h12067.Hotel-Information) > > [The Golden Lion Hotel](https://www.expedia.co.uk/Hunstanton-Hotels-The-Golden-Lion-Hotel.h57912071.Hotel-Information) > > [Taj Green Cove Resort & Spa Kovalam](https://www.expedia.co.uk/Thiruvananthapuram-Hotels-Taj-Green-Cove-Resort-Spa-Kovalam.h1170004.Hotel-Information) > > [Hotels in Camberwell](https://www.expedia.co.uk/Camberwell-London-Hotels.0-n179524-0.Travel-Guide-Filter-Hotels) > > [Occasions](https://www.expedia.co.uk/Freetown-Hotels-Occasions.h19897192.Hotel-Information) > > [Hotels in Sheerness](https://www.expedia.co.uk/Sheerness-Hotels.d6048681.Travel-Guide-Hotels) > > [Taj Bekal Resort & Spa, Kerala](https://www.expedia.co.uk/Hosdurg-Hotels-Taj-Bekal-Resort-Spa.h4720600.Hotel-Information) ### Cars ### Activities ### Packages ---