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Kandelor Hotel

4.0 star property
Travelers unwind under palm trees with refreshing cocktails at this Alanya retreat, where sauna sessions and Turkish bath treatments melt away stress

Choose dates to view prices

Located in Alanya City Center, Kandelor Hotel offers an upscale getaway with a private beach and sun loungers. Enjoy a massage, breakfast at the on-site restaurant, drinks by the poolside bar, or visit nearby Kleopatra Beach.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM

Contactless check-in and check-out are available

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • In-room safe fee: TRY 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 19848
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Kandelor Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Kandelor Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kandelor Hotel?

Kandelor Hotel doesn't offer parking.

What time is check-in at Kandelor Hotel?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at Kandelor Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Kandelor Hotel?

Yes, the property is all-inclusive.

Where is Kandelor Hotel located?

This family-friendly Alanya hotel is located near a boardwalk, within a 10-minute walk of Alanya Aquapark and Kleopatra Beach. Alanya Culture Center and Alanya Cable Car - Damlatas Station are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.0

Cleanliness

7.4

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 41 reviews
Rating 8 - Good. 10 out of 41 reviews
Rating 6 - Okay. 8 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 8 out of 41 reviews

Reviews

Verified

10/10 Excellent

JANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prøv Kandelor!

Litt rot ved registrering ankomst, som løste seg greit. Alt fungerte på rommet, som var velholdt. Gode senger. Vi merket oss spesielt at det var sterkt fokus på renhold, inne i f eks spisesalen som i uteområdet. Perfekt! Personalet var vennlig og oppmerksom uten å virke påtrengende. Kjøkkenet serverte god mat. I løpet av nesten to uker er det helt naturlig at det blir noe repetisjon. Grønt og vegetarisk dominerte og passet oss godt. Alt i alt et riktig trivelig opphold på Kandelor, og hotellet anbefales gjerne!
Stayed 12 nights in Apr 2024
Verified

2/10 Terrible

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berbat ötesi

Kötü bir deneyimdi temiz değil bakımsız yemekleri kötü yemek çeşitleri 4 yaldızlı bir otele göre berbat hijyen sıfır odaları kötü temizlik desen sıfır kaldığım en kötü 4 yolsuzlu otellerden biriydi personelleri çok lakayıt vizyon sahibi bir otel değil pansiyon bile daha kurumsaldır kesinlikle tavsiye etmem
Stayed 1 night in May 2023
Verified

2/10 Terrible

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
Inget var bra. Fanns 1 middag där det fanns bågot jag kunde äta. Minsta buff'e jag ätit
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good food & Good beach

It's very good 4 stars hotel. Comfortable room . Good breakfast and super dinner. And 3 minutes from the beautiful cleopatra beach (private beach) in Alanya.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was great
Stayed 5 nights in Dec 2018
Verified

8/10 Good

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Er godt fornøyd med hotellet etter å ha brukt det 5 ganger .Blir sansynlig6 gang neste år 2019
Stayed 21 nights in Sep 2018
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Релакс в кругу друзей

Великолепный отель для семейного отдыха. Отличное и разнообразное питание. Внимательный и гостеприимный персонал. Говорят по-русски.
Stayed 12 nights in Oct 2018
Verified

2/10 Terrible

Abdurrahman

Disliked: Cleanliness, staff & service, room comfort

Kandelor asla!!!!

Hamam böcekleri vardi. Odamizin yatagin alt tarafi sökulmus hep pislik doluydu alt taraf. Carsaflar kirli!!!!!
Stayed 5 nights in Jul 2018
Verified

8/10 Good

Gunilla

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

kanderlor

övervägande va det okej kyparna under all kritik det va mest yngre personer dom gick till utom en som alltid kom med glatt humör och undrade om allt va bra maten kunde varit bättre vatten stod varje dag på rummet dåligt med att ställa toapapper när dom städar
Stayed 7 nights in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rento loma

Kiva hotelli hyvällä sijainnilla. Kleopatra rannalle vain viiden minuutin kävelymatka. Hotellissa hyvät sängyt ja kunnon petivaatteet. Henkilökunta ystävällistä ja teki suomalaiset vierailijat tervetulleiksi. All inclusive kuului hintaan ja tarjolla oli hyvä ruoka ja juomaa. Ainoa miinus oli ahneet ’naapurimaan’ matkailijat.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Allt var perfekt

Allt var perfekt, frukosten perfekt samt servicen är bästa som finns. Rekommenderas till alla. Underbar hotel
Stayed 4 nights in Feb 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Uorganisert opphold

Ingen wifi i hele to dager under oppholdet. Ingen snakker bra nok engelsk av personalet. Ingen påfylling av såper om du går tom for det. Ingen skifting av laken eller håndklær. Dårlig renhold.
Stayed 7 nights in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hyvä hotelli

Siisti ja rauhallinen hotelli. Sijainti hyvä. Henkilökunta ystävällistä. Siivous toimi hyvin. Harmitti vain, kun huoneissa ei ollut "siivous, ei siivousta" -lappuja. Ruoka oli hyvää, monipuolista ja vaihtelevaa. Kerran aamiaispöydässä oli homeisia juustoja ja kerran salaattini seasta löytyi muurahainen. En maininnut asiasta, mutta jätin syömättä. Sesonki ohi, siksi ehkä epähuomiossa vanhentunutta tarjolla.
Stayed 19 nights in Nov 2017
Verified

2/10 Terrible

alpaslan

Disliked: Cleanliness, staff & service, room comfort

berbat

bu turızımcıler batarsa gercekten hak cunkı yabancılar bızden daha ucuza daha kalıtelı tatıl yapıyo ama bıze gelınce sankı beles tatıl yapıyoruz gıbı oluyo kısacası bu turızm ısıyle ugrasanlara hersey mustahak
Stayed 1 night in Nov 2017
Verified

2/10 Terrible

Hülya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezervasyon sorunu

Rez.yaptırmadan önce oteli arayak 2kişi tek kişilik yatak istediğizi belirttiğimiz halde 2tane tek kişilik yatak verildi.oda değişimi istediğimiz halde oda kalmadığı bilgisi verildi biraz tartışma ve baskın çıkmamız üzerine Boş oda yok dedikleri halde başka oda verildi havlular pis ayağınıza giyecek terlik yok göçebe çadırından farkı yoktu tv de sıkıntı vardı personel Güler yüzlüydü ama tam bi rezillik paramızla rezil olduk bir daha asla.....
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Релакс

Замечательный отель в тихом месте. Вежливый и отзывчивый персонал. Отличная кухня и ее шеф-повар.
Stayed 12 nights in Sep 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dårlig

tja som passer , ikke bra hotell men greit for de pengene der , dårlig mat og sur personale .
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Otel fena sayilmaz fakat denize uzak animasyon icin xperia saray beach e gitmeniz gerekiyor ayni zamand deniz icinde oraya gitmeniz gerekiyor en guzeli xperia saray beachte tatil yapmak
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aussie reviewer

.Alanya was a memorable place to stay. Be sure to take a cab up to the castle, have it wait while you take photos then drop you off at the 'Turret' at the marina to the east of the castle. The marina, cafes, restaurants and laneways all waiting to be discovered.
Verified

10/10 Excellent

O.S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles Super 1A

Alles war sehr schön Bedienung war super nett das essen hat sehr gut geschmeckt 10 min zum Strand 15 min Stadtmitte zu Fuß Taxi kosten umgerechnet 5€ Das einzige was mir persönlich nicht gefallen hat es läuft kaum bzw. Sehr selten Musik
Verified

10/10 Excellent

jk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

good service, good food, good location, good value, would stay again
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Ikke som forventet!

Standard rommet jeg fikk var noe helt annet enn bildene viser. Det var slitt og hadde standarden til en 3 stjerners. I tillegg var det veldig lytt og kun en vanlig dør som skilte mellom rommene. Hotellet hadde oxo en policy om skift av håndkler hver tredje dag, noe jeg syns er helt absurd med tanke på at dette hotellet skal gjenspeile et 4 stjerners hotell. Damen i resepsjonen var hyggelig og var behjelpelig slik at vi kunne få nytt skift hver dag. Maten var god. Beliggenheten var en av grunnene til at vi booket dette hotellet, kun 5 minutter fra stranden og byen.
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sørdeles fint til prisen
Verified

6/10 Okay

Cafer Ayhan

Disliked: Staff & service, room comfort

Trasig säng, dålig service

Jätte dålig eftersom gymmet var stängt dem sa att det var under renovering men det tror jag ej på, sängen var ganska dålig kändes som om inre va sönder, dålig service
Verified

6/10 Okay

Kristin

Disliked: Cleanliness, staff & service, room comfort

Dårlig service

Når vi booket dette hotellet forventet jeg ett fresht hotell med tilsvarende rom. Både bilder og beskrivelse virket lovende. Det var også ett pluss at hotellet hadde trådløst internett. Vi fikk gamle,mørke rom, uten noen sjangs til å bytte,heldigvis skulle vi være der i bare 5 dager.Når internett heller ikke fungerte, gikk jeg å sa ifra til resepsjonen. Da fikk jeg beskjed om at "sånn hadde det faktisk vært lenge". Da jeg truet med å flytte, ordnet det seg merkelig etter bare noen timer. Varmepumpen på det ene rommet fungerte heller ikke, og resepsjonen ga beskjed om at det bare var å slå den av å på!! Greit de tror vi er dumme altså...4 personer var å så på den uten at de klarte å fikse den.. Kelnerne var plagsomme, umulig å spise i fred, så selv om vi hadde halvpensjon, ble det bare med en middag og en frokost på hotellet.jeg har vært i Alanya ca 50 ganger, dette er ett av de dårligste hotellene så langt!