Alanya City Center Holidays from £680

Every things was great with kind staffs and workers

The resort was very nice, with a beautiful environment. The staff were friendly, helpful, and welcoming. We had a great time as a family. The one issue that really bothered us was the mattresses in our room. Both the double bed and the single bed were extremely uncomfortable and appeared to be in very poor condition. My wife and I developed severe back pain during our stay and were only able to sleep for about 2–3 hours each night because of the mattresses. I would recommend that the hotel management or housekeeping regularly inspect the mattresses and beds to ensure they are in good condition for future guests. Replacing worn-out mattresses would greatly improve the overall guest experience.

Great Place

The property is outdated and requires refurbishment. Room provided at first had drainage issue with outside light not working. That makes it hazards in dark corner of the property. Second room was good enough but again stairs to room were sloppy making it hazards. We were offered upgrade to room where air conditioning wasn't working properly and noone attended to complaint. The staff are pretty much aware of issues with property especially rooms but not bothered about it especially for customers from Europe as only client base is Russia. All mattresses are of spring and sagging, that makes it uncomfortable. Outdoor pool, beach side area were nice while spa area with hamman is acceptable. Food was good but most sweets were repeated on weekdays and hardly any change. Good thing was that there was 24/7 restaurant. Not going to recommend based on poor quality of rooms.

Everything in the best conditions 👍 Overall, we had a great vacation. The swimming pools were amazing, the food was delicious with plenty of variety, and the nightly shows were very entertaining. The staff was friendly and always willing to help. The resort is wonderful overall, though the rooms could benefit from a little modernization to match the quality of the rest of the property. With that improvement, the experience would be even better. Despite this, we had a wonderful time and would gladly consider visiting again.