4/5 Very Good! (480 reviews)
The hotel itself is amazing, the food is ok, however we ate out a lot and ordered takeaway from other restaurants. They have a outdoor pool and bar area, the staff in that area are amazing. I found other staff members rude, they also did not communicate with each other. The main issue was leaving the hotel in the evenings the security would ask what our room number was, wouldn’t make the effort to remember our faces and upon return the same evening they would ask again, this happened every single day until we complained. Do not disturb is also non existent here, we had phone calls every single day and knocks at the door even with the do not disturb light on and the pamphlet on the door. Nice place and roughly 20mins cab everywhere, however the customer service isn’t very good at all!
Reviewed on 21 Apr 2022