Al Farfar Holidays from £813

Good

Extremely frustrating stay – multiple issues Housekeeping & Service: Room was never cleaned during our two-day stay despite explicit requests. Simple requests for water required long waits and multiple follow-ups, and they were quite stingy with supplies. Noise & Sleep Quality: Terrible sound insulation. Loud music from the pub and loud water drainage sounds from the floor above went on all night, preventing us from sleeping. Bathroom Fixtures: The hose makes an annoying noise whenever used, and the shower badly needs a flexible handheld showerhead.

Very bad ..

The hotel’s policy regarding outside food was confusing and contradictory. We were initially told that we were not allowed to heat up food purchased from outside, yet one receptionist later informed us that it was permitted as long as the food had been purchased within the previous hour. This inconsistency left us unsure about what the actual policy was and why different members of staff were giving different information. Clear, consistent communication would have avoided a lot of frustration and unnecessary food waste.