Al Ain Mall

I really enjoyed my stay. Only thing was second night the air conditioning wasn’t great

Simply the overall quality of everything!!! It was a beautiful place to stay. The hi tech in the room. It was too much and difficult to get used to. Certainly using the key to turn on the electricity is a good and excellent idea. Using a screen with multiple functions I and my companion a maze of many functions. Simple switches for the lights and a small screen for the air conditioning. Simpler and less confusing.

We enjoyed our stay at this hotel. There’s a kettle in the room. It’s convenient making tea or coffee anytime in your own room. It’s really nice that this hotel even provides hair conditioner. The outdoor swimming pool is good., This hotel is close to a shopping mall with a supermarket & McDonald. There are plenty of buses nearby. You need to buy a bus card, which is 10 dirahams. Buses are free for children. Some journeys are only 2 dirahams. We took the buses a few times and liked it. They are really clean. Taking a taxi to attractions like Louvre,Abrahamic Family House, Saadiyat beach, Etihad Towers, Qasr Al Watan Palace, Emirates Palace, all takes roughly 15-20 minutes and slightly over 20 dirahams. The grand mosque is a bit further. The hotel staff are very friendly and helpful. However, an Indian staff’s hard selling of tours was extremely unpleasant. He sold us a very dodgy desert safari tour, which completely ruined our day. The information on the package of the tour was false and lies. They were actually really dishonest and nasty people. It was the worst desert safari we ever had. He then tried to sell us tickets to Yas islands parks, using his old technique. We weren’t tricked into buying tickets from him again this time. It proved we made the right decision. He was misleading us & lying again about the transportation information and ticket prices. Such a disgrace! Really hope Al Ain Palace Hotel should stop staff like this guy fooling customers like this.