Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

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Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Desk, blackout curtains, soundproofing, free cots/infant beds

Overview of Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

UNESCO Sustainable Travel Pledge

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

4.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Avenue Arc-de-meyran, Aix-en-Provence, Bouches-du-Rhone, 13100

Explore the area

  • Popular LocationÉglise Saint-Jean-de-Malte4 min drive
  • Popular LocationPlace des Quatre-Dauphins4 min drive
  • Popular LocationGranet Museum8 min drive
  • AirportMarseille (MRS-Marseille - Provence)20 min drive

Choose dates to view prices

About this area

Aix-en-Provence

Located in Aix-en-Provence, Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères is near a train station and near the boardwalk. Granet Museum and Pavillon Noir are cultural highlights, and travellers looking to shop may want to visit Cours Mirabeau and Les Allees Provencales.

What's nearby

  • Église Saint-Jean-de-Malte - 4 min drive
  • Place des Quatre-Dauphins - 4 min drive
  • Paul Cezanne University - 7 min drive
  • Granet Museum - 8 min drive
  • Hôtel de Caumont - Centre d'Art - 12 min drive

Getting around

  • Aix-en-Provence Station - 9 min drive
  • Marseille - Provence Airport (MRS) - 20 min drive

Restaurants

  • Novotel Cafe — 1 min walk
  • Pizzeria Saint-Jérôme - 13 min walk
  • Le Mogador - 17 min walk
  • Ô début - 18 min walk
  • Courtepaille Aix-en-Provence - 19 min walk

About this property

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

Eco-friendly Aix-en-Provence hotel in Grand Sud, near Hôtel de Caumont - Centre d'Art
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. All 80 soundproofed rooms feature free WiFi and sofa beds. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères offers 80 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination record requirement applies to all guests aged 18 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: EUR 16.50 per person
  • 1 1 restaurant
  • 1 1 bar
  • Room service available

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination record requirement applies to all guests aged 18 and older

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9 per pet, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16.50 per person (approximately)
  • Pet fee: EUR 9 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Novotel Aix en Provence
Hotel Novotel Aix en Provence Pont l'Arc Fenouillères
Hotel Novotel Aix Pont l'Arc Fenouillères
Novotel Aix en Provence Pont l'Arc Fenouillères
Novotel Aix Pont l'Arc Fenouillères
Pont Aix en Provence
Hotel Novotel Pont l'Arc Fenouillères
Novotel Pont l'Arc Fenouillères
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Hotel

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 74 out of 268 reviews
5 - Excellent 28%
Rating 4 - Good. 127 out of 268 reviews
4 - Good 47%
Rating 3 - Okay. 42 out of 268 reviews
3 - Okay 16%
Rating 2 - Poor. 23 out of 268 reviews
2 - Poor 9%
Rating 1 - Terrible. 2 out of 268 reviews
1 - Terrible 1%

4.0/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

1/5 Terrible

Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, service and location
Stayed 1 night in Nov 2019

2/5 Poor

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad condition
Our room had a power outage from 9 p.m. and said it would soon recover, but it didn't recover until the next morning. The information desk only said that we should wait. The location of the hotel is bad and I will never go again.
Stayed 1 night in Jul 2019