Aïn Mezouar Holidays from £210

Rooms on the ground floor were outside of the pool area so you had little privacy unless you shut the curtains all day. Clean rooms, good location. Sufficient enough amenities apart from first night where we had no hot water. At breakfast we think they were reusing pots of jam from the day before, as on our second day we had apricot jam but underneath the top layer was strawberry jam - which we had on the day before. The staff seemed hospitable at first but this quickly changed. We had an issue with our booking which required the riad to get in contact with Expedia. The riad lied to us and said that they had heard nothing from Expedia, despite Expedia showing proof that they had. We were assured on our leaving day they the riad would sort out this issue for us, yet we were continually lied to. They have since ignored my follow up emails. This is very poor customer service, I would not recommend this riad based on this.

I was looking for a stressfree retreat and this was exactly that. The entire place was beautifully presented and every single member of staff from management, waiters, house keeping and gardeners were just so kind and polite. I had no excursions planned but when i changed my mind, the hotel arranged this to meet my individual preferences. The transport and guides were equally as wonderful. The location is remote but perfect for having peace and quiet, yet still close enough for a nice drive to the city. Everyone was so kind and considerate and treat me so well. I would definitely return!

Staff was very helpful and breakfast was delicious. Rooms were little dated needs some care.

Room was clean. Convenient location near souk. No shower curtain so bathroom all gets wet. Our room was next to reception so was noisy. We only stayed one night so was ok.

Room and staff was very good