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Reviews of ibis Aguascalientes Norte

3 out of 5
ibis Aguascalientes Norte
Bvld Aquascalientes Zac Km 6 6, Fracc Arroyo El Molino, Aguascalientes, AGS

Reviews

7.8

Good

Rating 10 - Excellent. 297 out of 911 reviews" "
Rating 8 - Good. 328 out of 911 reviews" "
Rating 6 - Okay. 172 out of 911 reviews" "
Rating 4 - Poor. 61 out of 911 reviews" "
Rating 2 - Terrible. 53 out of 911 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a hospedarme me gusto el lugar sin duda volvería a venir
Stayed 1 night in Jan 2024
Response from Gerente General on 12 Jan 2024
Muchas gracias por calificar su estancia con nosotros y por sus valiosas recomendaciones. Estaremos muy complacidos de servirle nuevamente.Atentamente.

4/10 Poor

Candido

Stayed 2 nights in Nov 2023
Response from Gerente General on 9 Nov 2023
Agradecemos su valoración. Lamentamos enormemente no haber cubierto sus expectativas. Seguiremos trabajando para usted-

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of soap at both lavatory and shower
Stayed 1 night in Oct 2023
Response from Gerente General on 9 Nov 2023
Agradecemos su reseña. Esperamos tener el gusto de recibirle nuevamente.

8/10 Good

NIXON JESUS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy for transportation.
Stayed 15 nights in Oct 2023
Response from Gerente General on 9 Nov 2023
Agradecemos enormemente su calificación sobre su estancia. Esperamos que nos brinde la oportunidad de atenderle nuevamente.

10/10 Excellent

Oscar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2023
Response from Gerente General on 9 Nov 2023
Muchas gracias por su valoración. Esperamos tener el gusto de recibirle nuevamente.

8/10 Good

Miguel Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything alright!
Stayed 1 night in Oct 2023
Response from Gerente General on 9 Nov 2023
Thank you very much for your kind comments. We hope you come back.

2/10 Terrible

Pedro

Stayed 2 nights in Aug 2023

6/10 Okay

gustavo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The air conditioned is regulated to operate at a very low capacity. It was necessary to open the window in order to sleep, unfortunatly the noise coming from the highway, did not help.
Stayed 2 nights in Aug 2023

6/10 Okay

Cristina

Stayed 4 nights in Jun 2023
Response from Gerente General on 18 Jul 2023
Muchas gracias por calificar su reciente estancia con nosotros. Esperamos tener el gusto de recibirle nuevamente.

8/10 Good

Jim

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jun 2023
Response from Gerente General on 4 Jul 2023
Agradecemos su valoración respecto a su estancia con nosotros. Esperamos tener el gusto de recibirle nuevamente.

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the essay location
Stayed 3 nights in May 2023
Response from General Manager on 6 Jun 2023
Thank you very much for sharing your experience and comments. We hope you come back. Regards!

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Gerente general on 27 Sept 2022
Agradecemos enormemente su valoración respecto a su estancia con nosotros. Esperamos tener el gusto de recibirle nuevamente. Muy Cordiales saludos!

8/10 Good

Rosa

Travelled with family
Liked: Staff & service, property conditions & facilities
I didn't like that you have limited options to eat inside and outside hotel. I like the pillows and Bed..But l dislike the Bedsheets covers need to be change more ours was dirty:(
Stayed 1 night in Jul 2022
Response from General Manager on 30 Jul 2022
Thank you very much for your comments, they are really important for us. We will watch for improving cleanin supervising and hope you may find a perfect room in a next stay. Best Regards!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

8/10 Good

ivonne, westminster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, access is a little confusing but not too bad. Shower doors are installed backwards though to get in shower without possibly burning yourself.
Stayed 1 night in Jul 2022
Response from Gerente General on 18 Jul 2022
Thank you very much for your comments and recommendations. They are very important for us. We will feel very pleased if you decide to come back. Meanwhile, we will continue working for you.

6/10 Okay

Norma Alicia

Stayed 1 night in May 2022
Response from Gerente General on 16 May 2022
Gracias por su valoración. Seguiremos trabajando para lograr su satisfacción. Con el objeto de mejorar, nos gustaría tener mayor detalle sobre su estancia. Muy Cordiales Saludos

8/10 Good

Oscar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was comfortable and clean. Only thing that I would complain about was the staff. While checking in, staff gave me the wrong room. Opened my room to find it was someone's room. Not a huge deal, but staff didn't even apologize for the mistake. Not very helpful.
Stayed 2 nights in Apr 2022
Response from Gerente General on 16 May 2022
Thank you very much for sharing your experience. We recently hired staff and are still working on training. However, common sense is a law. I apologize on behalf of the team and reinforce my compromise to improve customer care. Sincerely

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 7 nights in Dec 2021
Response from Gerente General on 7 Jan 2022
Estimado Huesped, Muchas gracias por elegir Ibis Aguascalientes Norte en su visita a la Ciudad. Estamos muy agradecidos por su amable calificación. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo.

6/10 Okay

Ricardo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It actually looked like I was sleeping on a cruise!! Hahaha super tiny rooms, really uncomfortable shower doors The only good thing was their restaurant staff, really friendly
Stayed 1 night in Dec 2021

8/10 Good

Roberto Carlos

Travelled with family
Liked: Cleanliness, staff & service
A buen precio
Bien para el precio
Stayed 1 night in Nov 2021
Response from Gerente General on 23 Nov 2021
Estimado Huésped, Nos encanta recibir comentarios tan positivos sobre su estancia, pues reconoce nuestro compromiso con hacer su estancia cómoda y agradable. En futuras visitas, por favor reserve directamente con nosotros para ofrecerle atractivas promociones.

10/10 Excellent

Lenin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Gerente General on 8 Nov 2021
Estimado Huesped, Muchas gracias por elegir Ibis Aguascalientes Norte en su visita a la Ciudad. Estamos muy agradecidos por su amable calificación. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo.

8/10 Good

Jose l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing about this hotel don’t have a fitness room
Stayed 2 nights in Oct 2021
Response from Gerente General on 23 Nov 2021
Dear guest We very much appreciate your comments regarding your stay at the ibis Aguascalientes Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Edmundo Mora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Edmundo Mora

Liked: Cleanliness, staff & service, property conditions & facilities
Bien en realidad, tiene que que se necesita, es pequeño pero cómodo y rellativamente buen precio/valor.
Stayed 1 night in Oct 2021
Response from Gerente General on 11 Dec 2021
Estimado Huésped, Ha sido un placer poder recibirle en esta su casa, Hotel Ibis Aguascalientes Norte. Agradecemos sus comentarios y el que nos recomiende con otros visitantes. Estaremos encantados de que nos visite nuevamente.

6/10 Okay

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so clean, the rooms are old and dirty
Stayed 2 nights in Oct 2021
Response from Gerente General on 23 Nov 2021
Estimado Huésped, Lamento mucho las situaciones que se presentaron durante su estancia en el Hotel. Agradezco que nos comparta su retroalimentación y tenga por seguro que hare llegar sus comentarios con los departamentos correspondientes a fin de mejorar el servicio que ofrecemos. Esperando recibir una nueva oportunidad para recibirle en esta su casa. Muy cordialmente

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2021
Response from Gerente General on 18 Aug 2021
Dear Guest I appreciate the time you took to share your experience with other travelers. I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation. We hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the privacy and security /key , quiet area,. Food could be better , fruit should be fresh on daily basis for better taste.But I did like it, I would visit Ibis hotel again... thank you for asking
Stayed 6 nights in Jul 2021
Response from Gerente General on 4 Aug 2021
Dear guest We very much appreciate your comments regarding your stay at the ibis Aguascalientes Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 3 nights in May 2021
Response from Gerente General on 14 Jun 2021
Estimado huésped: Muchas gracias por compartir su experiencia en Hotel Ibis Aguascalientes Norte. Es un placer saber que logramos cumplir con sus expectativas de confort y descanso. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia.

8/10 Good

Viviana

Liked: Cleanliness, property conditions & facilities, room comfort
It was a nice little place the only thing was it had not one water bottle. Other than that the place was good.
Stayed 1 night in May 2021
Response from Gerente General on 2 Jun 2021
Dear Viviana We very much appreciate your comments regarding your stay at the ibis Aguascalientes Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio, limpieza, personal, restaurante todo excelente
Stayed 3 nights in Mar 2021
Response from Gerente General on 12 Apr 2021
Estimado Huésped, Ha sido un placer poder recibirle en esta su casa, Hotel Ibis Aguascalientes Norte. Agradecemos sus comentarios y el que nos recomiende con otros visitantes. Estaremos encantados de que nos visite nuevamente.

6/10 Okay

Vladimir

Business traveller
Stayed 1 night in Mar 2021
Response from Gerente General on 12 Apr 2021
Estimado Vladimir, Muchas gracias por elegir Ibis Aguascalientes Norte en su visita a la Ciudad. Estamos muy agradecidos por su amable calificación. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo.

10/10 Excellent

Leonel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Gerente general on 20 Feb 2021
Estimado Leonel, Muchas gracias por elegir Ibis Aguascalientes Norte en su visita a la Ciudad. Estamos muy agradecidos por su amable calificación. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo.

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend it 100%
Stayed 4 nights in Aug 2020
Response from General Manager on 11 Oct 2020
Dear Guest I appreciate the time you took to share your experience with other travelers. I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation. We hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Gerente general on 12 Aug 2020
Estimado Huesped, Muchas gracias por elegir Ibis Aguascalientes Norte en su visita a la Ciudad. Estamos muy agradecidos por su amable calificación. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services cleaning house keeping breakfast nice place.
Stayed 6 nights in Jan 2020
Response from General Manager on 15 Mar 2020
Dear Guest I appreciate the time you took to share your experience with other travelers. I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation. We hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. It was convenient having a restaurant in the evening for dinner and the breakfast was good as well. The room had a bit of a funky smell, but I think it hadn't been used in some time. The staff was very friendly and it was a nice quiet hotel.
Stayed 1 night in Dec 2019

8/10 Good

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel for the price
room was good, i had to move to another room because the aircondition was not working the following room had the same issue but overall the hotel is good, food is okay location not so good...a car is required to get around.
Stayed 1 night in Sep 2019
Response from Gerente general on 3 Oct 2019
Estimado Marco: Muchas gracias por compartir su experiencia en Hotel Ibis Aguascalientes Norte. Es un placer saber que logramos cumplir con sus expectativas de confort y descanso. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The parking its to small, other than that everything else its good.
Stayed 16 nights in Jul 2019
Response from General Manager on 7 Aug 2019
Dear guest We very much appreciate your comments regarding your stay at the ibis Aguascalientes Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Gerente General on 7 Jul 2019
Estimado Huésped, Nos encanta recibir comentarios tan positivos sobre su estancia, pues reconoce nuestro compromiso con hacer su estancia cómoda y agradable. En futuras visitas, por favor reserve con nosotros para ofrecerle atractivas promociones.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i live everything staff was great rooms were clean, except no shampoo condutioner or soap
Stayed 1 night in Apr 2019
Response from Gerente General on 5 Jul 2019
Dear guest We very much appreciate your comments regarding your stay at the ibis Aguascalientes Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

6/10 Okay

Verified traveller

Travelled with partner
What I don’t like was that the towels and bed sheets dint look white, new ones are needed
Stayed 2 nights in Apr 2019
Response from General Manager on 25 Apr 2019
Dear guest We very much appreciate your comments regarding your stay at the ibis Aguascalientes Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Ok
Stayed 5 nights in Oct 2018
Response from Gerente General on 12 Nov 2018
Estimado Enrique, Ha sido un placer poder recibirle en esta su casa, Hotel Ibis Aguascalientes Norte. Agradecemos sus comentarios y el que nos recomiende con otros visitantes. Estaremos encantados de que nos visite nuevamente.

6/10 Okay

Jaime Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Gerente General on 14 Sept 2018
Estimado Jaime, Muchas gracias por su amable calificación . Estaremos encantados de recibirlo en su próxima vista a la ciudad.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2018
Response from Gerente General on 11 Dec 2018
Estimado Huésped, Muchas gracias por su calificación. Estaremos encantados de recibirlo en su próxima vista a la ciudad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Response from Gerente General on 15 Apr 2018
Estimado Huésped, Muchas gracias por sus amables comentarios. Estaremos encantados de recibirlo en su próxima vista a la ciudad.

10/10 Excellent

Diego jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Gerente general on 11 Apr 2018
Estimado Diego, Ha sido un placer poder recibirle en esta su casa, Hotel Ibis Aguascalientes Norte. Agradecemos sus comentarios y el que nos recomiende con otros visitantes. Estaremos encantados de que nos visite nuevamente.

10/10 Excellent

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good location yo the industrial park
Stayed 1 night in Dec 2017
Dear Guest I appreciate the time you took to share your experience with other travelers. I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation. We hope your next visit will be as pleasant as the previous one. Sincerely, Abel Vargas General manager

8/10 Good

Patrick, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice, modern hotel. However, our room has most definitely had cigarette smoke in it recently - disappointing.
Stayed 1 night in Nov 2017
Response from Abel Vargas on 10 Jan 2018
Dear Patrick We very much appreciate your comments regarding your stay at the ibis Aguascalientes Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abel Vargas General Manager

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check-in, quick check-out.
Quick check-in. Quick check-out. Good wifi. Decent parking lot. Great location.
Stayed 2 nights in Aug 2017
Dear guest We very much appreciate your comments regarding your stay at the ibis Aguascalientes Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abel Vargas General Manager