Agrustos Holidays from £494

This is an amazing hôtel. Great friendly and helpful staff. Convenient location

Nice pool area and beach access. The quality of the food was quite bad, almost tasteless but on general a good experience excluding that.

Nice hotel, good sized rooms. Unfortunately some of its facilities were not operational such as the beach club, second (beachfront) restaurant). Air conditioning in the room did not work. Staff seemed functional but not particularly welcoming. Perhaps they felt it was the end of the season. Maybe they should fully function and then close rather than stay half open.

The hotel was perfectly located in Porto San Paolo. Laura, Francesca, and Danielle were incredibly helpful throughout our stay. And swift to reply to emails before we arrived, answering all our Qs. We experienced a couple of minor issues in our room, but these were resolved promptly and without any fuss. The bed and pillows were exceptionally comfortable – I had the best sleep on them! We stayed in the studio apartment, which was spacious and very cosy. The breakfasts were delicious! One suggestion would be for the hotel to compile a list of recommended restaurants, which could easily be printed and handed out to guests. It would also be helpful to include local bus routes and timetables, as services are infrequent. And also including which beaches need to be booked in advance (we didn't do that in the end, to be honest, as there so many outstanding beaches to visit). Providing this information in advance would be a great added touch. Sort of like a welcome pack. We thoroughly enjoyed our stay!

The grounds are beautiful, well maintained, peaceful. Staff is very friendly especially with children. We had a wonderful time both at the poolside and at the beach. The multiple pool sizes were great for children. The beach is not as isolated as the pictures lead on. Yes, there are enough beach chairs for hotel customers, but to either side of that designated area are crowds of Italians enjoying the beach. If you want isolated… this is not for you. We personally had a great time though. People respected the hotel area and did not overcrowd the water either. Water is clean and the sand is white and soft. It really is beautiful. As for the resort, a few negative things to mention. I wish the cleaning staff were more diligent with details and replaced things that were empty or missing since it’s a 5 star hotel. For example my robe was missing for 3 days until I called to get it replaced, body wash was finished and not replaced until I asked someone. The restaurant and pool bar are great, I just wished they had daily specials for children. After a week, the menu gets boring. Another thing to note, if you are allergic to bees or afraid of them, this might not the place for you. The staff really tries hard to control them but they are very bothersome at breakfast and dinner. At times you feel like you are battling bees instead of enjoying your meal. But again… I think that is part of nature there. Overall, my family did love it and would stay there again.