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The Grand Imperial - Heritage Hotel

Photo gallery for The Grand Imperial - Heritage Hotel

Featured image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
View from Room

Overview of The Grand Imperial - Heritage Hotel

The Grand Imperial - Heritage Hotel

4 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
M.G. Road opposite to DM Bunglow, Near to Sai ki Takiya, Agra, Uttar Pradesh, 282001

Explore the area

  • Popular LocationAgra Marble Emporium20 min walk
  • Popular LocationJama Masjid2 min drive
  • Popular LocationKinari Bazar2 min drive
  • AirportAgra (AGR-Kheria)6 min drive

Choose dates to view prices

About this area

Agra

Located in Agra, The Grand Imperial - Heritage Hotel is connected to a shopping centre. Notable landmarks in the area include Taj Mahal and Agra Fort. Spend some time exploring the area's activities, including a ski shuttle, whale watching and ecotours. Guests appreciate the hotel's quiet location.

What's nearby

  • Agra Marble Emporium - 20 min walk
  • Jama Masjid - 2 min drive
  • Kinari Bazar - 2 min drive
  • Agra Fort - 3 min drive
  • Mankameshwar Temple - 3 min drive

Getting around

  • Agra Fort Station - 2 min drive
  • Indira Gandhi International Airport (DEL) - 166 min drive

Restaurants

  • Shanshah — 1 min walk
  • Deviram Sweets - 8 min walk
  • Pankhuri Restaurant - 11 min walk
  • Dasaprakash - 16 min walk
  • The Greens Restaurant & Herbal Cafe - 17 min walk

About this property

The Grand Imperial - Heritage Hotel

4-star luxury hotel connected to the convention centre in Rakabganj
A full-service spa, free water park access and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, an outdoor pool, a bar/lounge and a poolside bar are on-site. All 30 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers.
The Grand Imperial - Heritage Hotel offers 30 forms of air-conditioned accommodation with minibars and free newspapers. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a complimentary water park.

Guests aged under 14 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ayurvedic Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 5 kilometers
  • Return train station shuttle (surcharge) from 8:00 AM to 9:00 PM
  • Train station shuttle on request, at scheduled times
  • Shopping centre shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Breakfast available for a fee: INR 500 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • Access to nearby outdoor pool
  • Arcade/games room
  • Free water park access
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Hot tub

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (9688 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Rainfall showerhead

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Furnished patio

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - anytime
Early check-in subject to availability
Early check-in fee: INR 1500
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for INR 1500.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 3540
  • Christmas Eve (24 December) Gala Dinner per child: INR 1770 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5546.79
  • New Year's Eve (31 December) Gala Dinner per child: INR 1770 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 500 per person (approximately)
  • Airport shuttle fee: INR 700 per vehicle (one-way)
  • Airport shuttle fee per child: INR 700.00 (one-way), (from 15 to 18 years old)
  • Early check-in fee: INR 1500 (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is required for transport to and from this property
Guests under 14 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 14 years old are not allowed in the spa

Property is also known as

Grand Imperial Agra
Grand Imperial Hotel Agra
The Grand Imperial, Agra Hotel Agra
Grand Imperial Heritage Hotel Agra
Grand Imperial Heritage Hotel
Grand Imperial Heritage Agra
Grand Imperial Heritage
The Grand Imperial Heritage
The Grand Imperial - Heritage Hotel Agra
The Grand Imperial - Heritage Hotel Hotel
The Grand Imperial - Heritage Hotel Hotel Agra

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 40 out of 136 reviews
5 - Excellent 29%
Rating 4 - Good. 54 out of 136 reviews
4 - Good 40%
Rating 3 - Okay. 23 out of 136 reviews
3 - Okay 17%
Rating 2 - Poor. 9 out of 136 reviews
2 - Poor 7%
Rating 1 - Terrible. 10 out of 136 reviews
1 - Terrible 7%

4.1/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Fantastic hotel, if you get the right room
Was a nice hotel, but the room wasn’t as described in hotels.com information. There was no furnished terrace, or deep soak bath in the deluxe room. The room we were given, 112, smelled very damp and disturbed my sleep. In addition, there was no double bed, just 2 singles pushed together and made up as a double. The bed was also too short for me, due to the footboard - I’m approx 5’8” tall. On mentioning my concerns to the manager the next day though, we were upgraded to a luxury room, which did have the bathtub and the furnished terrace, and smelled better. The bed was bigger and thus more comfortable, thus I give good marks for service. Breakfast was exceptionally good.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We spent two nights at this beautiful heritage hotel, I loved the old fashioned brass padlocks on the doors. Our room was spacious, beautiful and clean, but a little dark and the blinds could not be opened. As the room opened onto an open baloney road noise could be hear thought out the night. I was told at check in that our room had been up-graded, however we booked and received a deluxe Room, so at the loss on that one. Restaurant was overpriced and food unappealing. At breakfast waiting an age for 2 omelettes to be made, despite the restaurant being mostly empty. On our second night we were given the bill after ordering 1 after dinner drink which made us feel most unwelcome. The hotel hosted a wedding during our stay, which detracted from the traditional Indian dance show by the pool on the first night and prevented us from using the pool or sleeping on the second night due to load music and fireworks. When we mentioned this to the staff on check out she just smiled at us.
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed the welcoming environment. The hotel was quiet and relaxing and I loved the pool and gardens.
Stayed 2 nights in Sep 2019