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ITC Mughal, A Luxury Collection Resort & Spa, Agra

Photo gallery for ITC Mughal, A Luxury Collection Resort & Spa, Agra

Featured image
2 outdoor pools, pool umbrellas, pool loungers
View from Room
Minibar, in-room safe, desk, blackout curtains
View from Room

Overview of ITC Mughal, A Luxury Collection Resort & Spa, Agra

ITC Mughal, A Luxury Collection Resort & Spa, Agra

5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
Taj Ganj Uttar Pradesh, Agra, Uttar Pradesh, 282001

Explore the area

  • Popular LocationMosque and the Jawab18 min walk
  • Popular LocationAgra Fort3 min drive
  • Popular LocationTaj Mahal4 min drive
  • AirportAgra (AGR-Kheria)10 min drive

Choose dates to view prices

About this area

Agra

Located in Agra, ITC Mughal, A Luxury Collection Resort & Spa, Agra is in the city centre and near the airport. Taj Mahal and Agra Fort are notable landmarks, and travellers looking to shop may want to visit Sadar Bazar and Kinari Bazar. Travelling with kids? Don't miss Guru ka Tal. Spend some time exploring the area's activities, including golfing. Guests appreciate the resort's quiet location.

What's nearby

  • Mosque and the Jawab - 18 min walk
  • Agra Fort - 3 min drive
  • Agra Marble Emporium - 4 min drive
  • Taj Mahal - 4 min drive
  • Sadar Bazar - 5 min drive

Getting around

  • Agra Fort Station - 4 min drive
  • Agra (AGR-Kheria) - 10 min drive

Restaurants

  • Peshawri — 1 min walk
  • Taj Bano — 1 min walk
  • Pinch of Spice - 3 min walk
  • Pind Balluchi - 6 min walk
  • Costa Coffee - 6 min walk

About this property

ITC Mughal, A Luxury Collection Resort & Spa, Agra

Family-friendly Agra resort in Taj Ganj, near Taj Mahal
3 restaurants, 2 outdoor pools and a full-service spa are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and an outdoor tennis court. All 233 rooms feature thoughtful touches such as pillow menus and bathrobes, plus in-room free WiFi and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars and coffee makers.
ITC Mughal, A Luxury Collection Resort & Spa, Agra offers 233 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Agra resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kaya Kalp - The Royal Spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: INR 1240 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's games
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • Conference centre (6846 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from January 1 2021 to October 31 2021 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2360.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: INR 1240 per person (approximately)
  • Rollaway bed fee: INR 2360.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book yoga sessions (surcharge) 1 day in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Agra ITC
Agra Mughal
ITC Agra
ITC Agra Mughal
ITC Mughal
ITC Mughal Agra
ITC Mughal Hotel
ITC Mughal Hotel Agra
Mughal Agra
Mughal ITC
Agra Itc Mughal Hotel
Itc Mughal, Agra Hotel Agra
Sheraton Agra
ITC Mughal Agra Hotel
ITC Mughal Luxury Collection Hotel Agra
ITC Mughal Luxury Collection Hotel
ITC Mughal Luxury Collection Agra
ITC Mughal Luxury Collection
ITC Mughal a Luxury Collection Hotel Agra
ITC Mughal a Luxury Collection Hotel Agra
ITC Mughal A Luxury Collection Resort Spa Agra
"ITC Mughal A Luxury Collection Resort Spa Agra"
ITC Mughal, A Luxury Collection Resort & Spa, Agra Agra
ITC Mughal, A Luxury Collection Resort & Spa, Agra Resort
ITC Mughal, A Luxury Collection Resort & Spa, Agra Resort Agra

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 501 out of 960 reviews
5 - Excellent 52%
Rating 4 - Good. 284 out of 960 reviews
4 - Good 30%
Rating 3 - Okay. 97 out of 960 reviews
3 - Okay 10%
Rating 2 - Poor. 49 out of 960 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 960 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind service~
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Run down property will most facilities closed. Food was average and desserts were disappointing. Staff is excellent. They are always eager to go an extra mile to please. Yesterday we were served by Saurabh. He went out of his way.
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service
Nothing
Stayed 3 nights in Aug 2021

1/5 Terrible

Travelled with family
Liked: Amenities
Disliked: Staff & service
Like: The property is really huge and eco friendly, the F&B staff and House Keeping was great. Dislike: The Front Office staff was worst, specially the lady i met on my check-in. You will not get the feeler that you are going to check-in in a 5* property. Most of the activities like SPA, swimming pool, play garden were closed.
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is as luxurious as it seems in pictures and is at a stone’s throw away from Taj Mahal, popular markets as well as popular restaurants in the city. The check-in experience was smooth and all necessary precautions were being taken to ensure safety of guests during covid. In terms of food, taste and quality in the buffet was only average. The food at the on-site restaurant Peshawari is much better. However, the property needs to be more respectful towards the privacy of their guests. The cleaning staff at the property entered our room when we were away for our breakfast without any prior intimation. When we raised this with the managerial staff, we were told that this is a hotel policy and the staff did not feel any need to even apologize.
Stayed 2 nights in Aug 2021