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Elounda Bay Palace, a Member of the Leading Hotels of the World

Photo gallery for Elounda Bay Palace, a Member of the Leading Hotels of the World

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Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Overview of Elounda Bay Palace, a Member of the Leading Hotels of the World

VIP Access

Elounda Bay Palace, a Member of the Leading Hotels of the World

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Elounda, Agios Nikolaos, Crete Island, 72053

Explore the area

  • Popular LocationHiona Beach10 min walk
  • Popular LocationElounda Windmills16 min walk
  • Popular LocationChristian Basilica Poros Elounda18 min walk
  • AirportSitia (JSH)91 min drive

Choose dates to view prices

About this area

Agios Nikolaos

Located in Agios Nikolaos, Elounda Bay Palace, a Member of the Leading Hotels of the World is on a private beach. Alykes of Elounda and Elounda Windmills are local landmarks, and the area's natural beauty can be seen at Lake Voulismeni and Hiona Beach. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking.

What's nearby

  • Alykes of Elounda - 7 min walk
  • Hiona Beach - 10 min walk
  • Elounda Windmills - 16 min walk
  • Christian Basilica Poros Elounda - 18 min walk
  • Kolokýtha - 8 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 54 min drive

Restaurants

  • Thalassa Restaurant — 1 min walk
  • Ariadne Taverna — 1 min walk
  • Thea Restaurant - 5 min walk
  • Ergospasio - 13 min walk
  • Lotus Eaters - 15 min walk

About this property

Elounda Bay Palace, a Member of the Leading Hotels of the World

Hotel with private beach and full-service spa
Catch some rays on Elounda Bay Palace, a Member of the Leading Hotels of the World's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 262 soundproofed rooms feature free WiFi and room service. Other amenities available to guests include LCD TVs, hairdryers and safes.
Elounda Bay Palace, a Member of the Leading Hotels of the World offers 262 forms of air-conditioned accommodation with a safe and complimentary bathrobes. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Agios Nikolaos hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a private beach, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ESPACE VITALITE CHENOT. Services include massages. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis
  • Waterskiing
  • Yoga classes

Family friendly

  • Arcade/games room
  • Baby bath
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Massages
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

More

  • Electrical adapters/chargers
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:30 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs welcome
Up to 11 lbs/5 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Elounda Bay Palace a Member of the Leading Hotels of the World
Elounda Bay Palace Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 124 out of 204 reviews
5 - Excellent 61%
Rating 4 - Good. 54 out of 204 reviews
4 - Good 26%
Rating 3 - Okay. 10 out of 204 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 204 reviews
2 - Poor 6%
Rating 1 - Terrible. 4 out of 204 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
utstanding aervice
Superlative professional and friendly service.
Stayed 2 nights in Sep 2020

2/5 Poor

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia once again let me down. I use the app for Everything and I expect the app to do the communicating. Not only did the app not alert the hotel- but, like a fool in the middle of the night at 1 am after being lost for an hour and half bc there is no signage in lights on a totally black hilly road- bc Elounda doesn't advertise in lights. The one night cost was worth 150 euro not 275 euro. Though everyone was kind- communication between Expedia and property was zero. Finally at about 1 am I got an email that I had to waste 40 min of my time downloading email confirmations & forwarding on. I am unlikely to return to this property. I was so excited to stay there.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose to stay at Elounda to celebrate our mother's 80th birthday. The rooms were wonderful. We had 4 interconnecting rooms with balconies and really good facilities. We chose a half board package which allowed us to take breakfast and dinner on site. The food was good and a reasonable choice was available in all of the restaurants. It became clear that many of the guests were regulars and returned to Elounda each year to enjoy the facilities. I can fully understand why. The beaches are clean and the hotel offers an excellent option for family holidays.
Stayed 6 nights in Oct 2019

5/5 Excellent

Stayed 7 nights in Oct 2019

3/5 Okay

Travelled with partner
Liked: Cleanliness
Rather run down hotel, restaurant service is organized chaos. Was very surprised it was part of the Leading Hotels of the World with a 5 star rating. If you are used to luxury, don’t go there.
Stayed 7 nights in Sep 2019