Title: Castello Boutique Resort & Spa - Adults Only Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Castello Boutique Resort & Spa - Adults Only Adults-only hotel with 2 restaurants and full-service spa ## Photo gallery for Castello Boutique Resort & Spa - Adults Only ![Premium Studio Suite, 1 King Bed, Private Pool, Sea View | Terrace/patio - Castello Boutique Resort & Spa - Adults Only (Agios Nikolaos)](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/96dbd7d7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Castello Boutique Resort & Spa - Adults Only (Agios Nikolaos)](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/f96fb287.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Studio Suite, 1 King Bed, Private Pool, Sea View | Terrace/patio - Castello Boutique Resort & Spa - Adults Only (Agios Nikolaos)](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/77e1e1c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area - Castello Boutique Resort & Spa - Adults Only (Agios Nikolaos)](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/dcd0bca1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Studio Suite, 1 King Bed, Private Pool, Sea View | 1 bedroom, in-room safe, blackout curtains, soundproofing - Castello Boutique Resort & Spa - Adults Only (Agios Nikolaos)](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/78e8114b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Castello Boutique Resort & Spa - Adults Only offers a peaceful escape on a sun-drenched coast. Enjoy international cuisine with garden views at two restaurants, rejuvenating spa treatments, indoor/outdoor pools, a health club, and horseback riding. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Bar - Pool - Breakfast included - Spa - Housekeeping - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3992274&PinnedHotelID=3992274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3992274&PinnedHotelID=3992274&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3992274&PinnedHotelID=3992274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3992274&PinnedHotelID=3992274&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3992274&PinnedHotelID=3992274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3992274&PinnedHotelID=3992274&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3992274&PinnedHotelID=3992274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3992274&PinnedHotelID=3992274&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 9 of 9 rooms ### View all photos for Superior Room, Private Pool (Individual Pool) ![Designer toiletries, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/0341b0df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Private Pool (Individual Pool) 9.0 Wonderful 4 reviews ### Highlights Soundproofed Private pool Air conditioning Sofa bed - single Separate bedroom Blackout curtains Designer toiletries Hairdryer - 215 sq ft - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed ### View all photos for Superior Room, Garden View ![Designer toiletries, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/0341b0df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Sofa bed - single Separate bedroom Blackout curtains Designer toiletries Hairdryer In-room safe - 323 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ### View all photos for Junior Suite ![Junior Suite | 1 bedroom, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/f9c0457e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Air conditioning Sofa bed - single Separate bedroom Blackout curtains Designer toiletries Hairdryer - 538 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ### View all photos for Superior Double or Twin Room, Pool View ![Superior Double or Twin Room, Pool View | Terrace/patio](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/85410413.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Pool View ### Highlights Soundproofed Air conditioning Separate bedroom Blackout curtains Designer toiletries Hairdryer In-room safe Daily housekeeping - 142 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed ### View all photos for Junior Suite, 1 Bedroom, Pool View (Individual Pool) ![Designer toiletries, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/0341b0df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Pool View (Individual Pool) ### Highlights Separate sitting area Soundproofed Private pool Air conditioning Blackout curtains Separate bedroom Designer toiletries Hairdryer - 431 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Superior Room (Outdoor Jetted Tub) ![Designer toiletries, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/0341b0df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Outdoor Jetted Tub) 8.0 Very good 1 review ### Highlights Soundproofed Private rooftop hot tub Air conditioning Separate bedroom Blackout curtains Hairdryer Jetted bath Designer toiletries - 323 sq ft - Mountain view - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed ### View all photos for Junior Room, 1 King Bed, Jetted Tub ![Designer toiletries, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/0341b0df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed, Jetted Tub ### Highlights Soundproofed Air conditioning Separate bedroom Blackout curtains Hairdryer Jetted bath Designer toiletries In-room safe - 484 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Balcony, Sea View ![Premium Room, 1 King Bed, Balcony, Sea View | 1 bedroom, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/7d82cd99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony, Sea View ### Highlights Balcony Soundproofed Air conditioning Blackout curtains Separate bedroom Premium bedding Private bathroom Hairdryer - 323 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Premium Studio Suite, 1 King Bed, Private Pool, Sea View ![Premium Studio Suite, 1 King Bed, Private Pool, Sea View | Terrace/patio](https://images.trvl-media.com/lodging/4000000/4000000/3992300/3992274/96dbd7d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio Suite, 1 King Bed, Private Pool, Sea View ### Highlights Balcony Soundproofed Private pool Air conditioning Separate bedroom Blackout curtains Private bathroom Hairdryer - 377 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAgios-Nikolaos-Hotels-Castello-Boutique-Resort-Spa.h3992274.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAgios-Nikolaos-Hotels-Castello-Boutique-Resort-Spa.h3992274.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.30863%2C25.52319&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3l4t5XTxx1cUVtVUXavTDtAoR8A=) Sissi, Agios Nikolaos, Crete Island, 72400 #### What's nearby - Sissi Mini Golf \- 2 min walk \- 0.1 miles - Palm Bay Beach \- 5 min walk \- 0.3 miles - Boufos \- 7 min walk \- 0.4 miles - Avlaki \- 9 min walk \- 0.5 miles - Star Beach Water Park \- 16 min drive \- 12.3 miles #### Getting around - Heraklion (HER-Nikos Kazantzakis) - 30 min drive #### Restaurants - ‪Ταβέρνα Σοφιάδης - ‬4 min drive - ‪Taverna Amelia - ‬12 min walk - ‪Kalimera Kriti Restaurant - ‬17 min walk - ‪Taverna Kalyva - ‬7 min drive - ‪Co.Ba. - ‬5 min walk ## About this property ### Castello Boutique Resort & Spa - Adults Only Luxury boutique hotel near Palace of Malia Take advantage of a free breakfast buffet, a beach bar and a poolside bar at Castello Boutique Resort & Spa - Adults Only. Active travellers can enjoy amenities, such as horse riding and cycling, at this hotel. Treat yourself to hydrotherapy, aromatherapy or a body wrap at Callista, the on-site spa. Make sure that you enjoy breakfast and dinner, along with international cuisine and garden views at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a coffee shop/cafe. You'll also enjoy perks such as: - An indoor pool and an outdoor pool - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and express check-in - A 24-hour front desk, luggage storage and ATM/banking services Room features All guest rooms at Castello Boutique Resort & Spa - Adults Only have comforts, such as 24-hour room service and air conditioning, as well as amenities, such as late-night room service and free WiFi. More amenities include: - Designer toiletries and hairdryers - Daily housekeeping and phones ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. Hellenic Chamber of Hotels' Boutique Hotel – This property has received certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme. 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free beach shuttle - Free secured, covered self parking on site ### Food and drink - Free buffet breakfast available daily 7 AM to 10:30 AM - 2 restaurants - A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Elea - Gazebo a la carte ### Things to do - Bicycle rentals - Full-service spa - Health club - Horseback riding/rentals - Indoor pool - Library - Outdoor pool - Sauna - Steam room ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Garden - On the bay - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily ### Accessibility - No lift - Smooth flooring in room - Tile flooring in room ### More - 1 building - 2 floors - Banquet hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Designer toiletries - Hair dryer - Slippers - Towels provided ### Food and drink - 24-hour room service ### More - Air conditioning - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property enforces a strict dress code in the restaurants during dinner. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night - A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 70 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation Guests under 16 years old are not permitted at this adults-only property ### Property is also known as Castello Boutique Resort Adults Agios Nikolaos Castello Boutique Resort Adults Castello Boutique Adults Agios Nikolaos Castello Boutique Adults Castello & Agios Nikolaos Castello Boutique Resort Spa Castello Boutique Resort Spa Adults Only Castello Boutique Resort & Spa - Adults Only Hotel Castello Boutique Resort & Spa - Adults Only Agios Nikolaos ## Frequently asked questions ### Does Castello Boutique Resort & Spa - Adults Only have a pool? ### Is Castello Boutique Resort & Spa - Adults Only pet-friendly? ### How much is parking at Castello Boutique Resort & Spa - Adults Only? ### What time is check-in at Castello Boutique Resort & Spa - Adults Only? ### What time is check-out at Castello Boutique Resort & Spa - Adults Only? ### Does Castello Boutique Resort & Spa - Adults Only provide a shuttle to the airport? ### Where is Castello Boutique Resort & Spa - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Castello Boutique Resort & Spa - Adults Only Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 56 8 - Good 19 6 - Okay 5 4 - Poor 4 2 - Terrible 1 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Georgina 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were excellent. Clean and quiet location ##### Georgina Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Lisa 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay here. The room, facilities, dining, and staff were all superb. ##### Lisa Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### C 17 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend Excellent service from start to finish. Hotel is spotless and the breakfast was very good. ##### C Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Gary John 24 Jul 2025 A couple of minor things to note from the hotel description; They do not operate an airport shuttle bus, and there is no car parking on site. However, there is plenty of parking in the vicinity of the hotel. The hotel itself is absolutely perfect as far as I am concerned. It is small enough as to never seem overcrowded, even at full capacity. The rooms are spacious and very clean. Also, the bed was probably the most comfortable I've slept in when away from home. As for the staff, they are attentive and helpful. ##### Gary John Stayed 10 nights in Jul 2025 ### 8/10 Good #### PHILIP 18 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities Enjoyable ##### PHILIP Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Sophie 12 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay here! Would definitely go back. The staff are so lovely and helpful they work so hard. Spa was great too. The area is super chilled and great food and friendly hospitality. Only thing would say is the Wi-Fi isn’t perfect but think that’s Greece in general. ##### Sophie Stayed 7 nights in Aug 2022 ### 6/10 Okay #### Nitesh 26 Jul 2022 Liked: Cleanliness, property conditions & facilities Definitely not a 5-star property. I have seen better 3-star properties with better amenities and facilities. ##### Nitesh Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Lea 5 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le personnel est à l’écoute, les chambres sont spacieuses et ordonnées. Très belle piscine et spa, petit déjeuner complets et varié. Petit bémol : manque d’équipements dans la salle de sport. ##### Lea Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### Regina 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gerne wieder ##### Regina Stayed 12 nights in Jun 2024 ### 10/10 Excellent #### Maik 15 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ordentliche, zum Flur hin etwas hellhörige Zimmer. Zimmer und öffentliche Bereiche sauber, gutes Frühstück, nettes Personal. ##### Maik Stayed 7 nights in Sep 2022 ### 8/10 Good #### Michael 21 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities : Personal an der Rezeption, weibliche Kellnerinnen, Privatpool, Luftmatratzen im Pool, Frühstück -: Abendessen (besser keine Halbpension buchen und außerhalb essen gehen!), Preise der Getränke (6€ für eine Flasche Wasser!), keine Getränke bei HP Enthalten, Familien mit Kleinkindern im Hotel obwohl mit adults only geworben wird. ##### Michael Stayed 6 nights in Aug 2022 ### 8/10 Good #### Verified traveller 2 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bel hôtel mais on trouve beaucoup mieux en Crete Attention le descriptif des équipements de la chambre est trompeur il n’y a pas de bain à remous extérieur dans la supérieure vue jardin contrairement à ce qui est écrit et le stationnement se fait dans la rue. Le restaurant est délicieux et le personnel sympathique mais les avantages Vip n’ont pas été pris en compte même pas le départ tardif de 2h qui est normalement garanti. L’hotel est beau mais les finissions à revoir pour un 5 étoiles. Literie excellente. Environnement proche moche. Voiture indispensable. ![](https://a.travel-assets.com/ugc/hotel-reviews/0A4A5CAA81A5388EEB552F58865F7C5E2492FD3E1656776465011.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jun 2022 ### 6/10 Okay #### Vincent 3 Oct 2021 Liked: Cleanliness, property conditions & facilities #### OK hotel Ons verblijf was OK. Ook niet meer dan dat. Check in was vriendelijk en vlot. Helaas kamer nog niet klaar half uur voor check in tijd, maar dat is opgelost met een welkomstdrankje. Het hotel is netjes, maar kaal en kil. De kamer is netjes, maar erg basic. Het bed is wel erg zacht, maar dat bleek ook redelijk versleten. De TV is best verouderd. Internet heeft een aantal pogingen nodig om in te loggen. Dit hotel is echt geen 5 sterren waard. Prima 3 sterren hotel! ##### Vincent Stayed 2 nights in Sep 2021 ### 6/10 Okay #### Verified traveller 16 Sept 2021 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness Nice Hotel but obviously Covid is still restricting staff levels. Room comfortable but not as described on Hotels.com. Room did not have hot tub which was in the description. Only got 2 small bottles of water on first day. Had to keep asking for cups/t-bags. Cleaning not great and no towels on 2 days. Other guests in hotel were returning customers and they were disappointed with the changes/issues. Would return to the area again but not that hotel. At the moment it is not 5\* as advertised ##### Verified traveller Stayed 11 nights in Aug 2021 ### 6/10 Okay #### MOHAMED TAHAR 4 Sept 2021 Liked: Cleanliness La piscine privée, c’est interessant, le dîner le soir ce n’est pas dites tout bon. C’est de n’importe quoi. ! ##### MOHAMED TAHAR Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Kamil 22 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding experience Big spacious room with great view, perfectly equipped with both shower and massage bath tub. We could not ask for more! Staff was extremely helpful and very kind. Despite corona virus outbreak, service was not affected - I would say that being served exclusively by staff is even better than having access to buffet. Food and drinks were simply delicious - just like you would expect from a 5\* hotel. Very quiet location, not overly touristy like other locations we visited. We are looking forward to visit this hotel in a future! ##### Kamil Stayed 9 nights in Sep 2020 ### 4/10 Poor #### Verified traveller 15 Sept 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Be aware before you book We booked a suite with private pool thinking that the price and reviews made it sound like a 5 star experience. It came very highly rated, which is very surprising and makes the whole peer review exercise unreliable for future bookings. Our room was really in terrible condition. The pictures do not show how much wear and tear the hotel is under. The blue couch in our room was marked with brown from dirt and the towels had holes in them (see photos). Not to mention that the floors had the grout scrubbed white but the rest of the tiles they did not clean... The staff was kind and apologetic but there is nothing they can do. Just beware when you book not to pay a premium which is non refundable... Other rooms may be better and are much cheaper. The pool is nice. The dinner is not to our taste (we prefer the local Taverna food) but included in the rate, so a cheaper solution. Their COVID sanitation is likely to standards. I left and felt cheated and disappointed. Luckily we booked for one night and left for a luxury five star hotel at the same price. ![Couch in room](https://a.travel-assets.com/ugc/hotel-reviews/DA4AFF72E0C6CCB498D0EB7901BF7FBACC7DA2551600179820902.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Chair in room](https://a.travel-assets.com/ugc/hotel-reviews/C7D53F53796B7D5AD9D5D7969BD2CC655A3DEA061600179830632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Towels](https://a.travel-assets.com/ugc/hotel-reviews/52AB08A5B6672D1EF1371057913A511D00ACEE411600179838479.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice pool](https://a.travel-assets.com/ugc/hotel-reviews/D6318665DE64DD5FF428E5A0B80FBB722B57ABAF1600179857829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Verified traveller 29 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxury hotel, delicious meals, courteous stuff Very nice hotel with many facilities in a good location. We had a great room in front of the pool. Groomers and waiters were courteous and helpful. We enjoyed a delicious breakfast and dinner everyday. ##### Verified traveller Stayed 3 nights in Jul 2020 ### 10/10 Excellent #### Maria L 7 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Greek vacation. Wonderful hotel , friendly and helpful staff . ##### Maria L Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 3 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Etablissement tres calme,personnel souriant,bonne restauration ##### Verified traveller Stayed 14 nights in Aug 2019 ### 10/10 Excellent #### Joshua 30 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Stay Amazing stay! Very hospitable and accommodating. 5 star service, with very friendly and helpful staff! ##### Joshua Stayed 5 nights in Aug 2019 ### 6/10 Okay #### stephane 23 Aug 2019 Liked: Cleanliness, room comfort Disliked: Staff & service #### Moyen pour un hotel de "luxe". Le terme "luxury" est un peu galvaude pour cet hotel. Exemple: "vue sur jardin" est en fait vue sur un potager en friche....Le plafond de notre chambre a sans doute ete victme d'un degat des eaux mais a ete repare de facon assez spartiate avec encore des traces tres visibles. Le personnel non plus n'est pas "conforme" aux codes du luxe. A part la receptionniste qui nous a acceuilli a notre arrivee et qui est tres "pro", souriante, etc. D'autres membres du personnel, pas tous heureusement, sont peu aimables ou font les malins. Le buffet du diner et du petit dej sont tres communs pour le prix. Si vous arrivez a 9:50 (petit dej finissant a 10:00) on vous demande de vous presser de facon peu aimable. Globalement, assez decus car nous avions choisi de finir notre "road trip" en Crete par un hotel plus cher et plus cosy que ce nous avions choisi auparavant et cela nous laisse un gout amer. Les autres hotels bien moins chers ont ete de meilleures experiences. La wifi tres mauvaise dans les chambres aussi.... ##### stephane Stayed 2 nights in Aug 2019 ### 4/10 Poor #### Verified traveller 22 Aug 2019 Disliked: Cleanliness Quelque personnes désagréables Accueil , petite dej Café horrible Ne vaux pas un 5 étoiles ##### Verified traveller Stayed 14 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 15 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Der Service im Hotel ist rundum super, es ist sauber und das Frühstück ist lecker. Wir hatten Halbpension gebucht, aber nur das Frühstück genutzt. Da zum Abendessen eine lange Hose für Herren gewünscht ist und wir bei 34 Grad Außentemperatur keine lange Hose eingepackt hatten ;-) War kein Problem, denn es gibt viele tolle und schmackhafte Tavernen in der Umgebung. Der Ort Sisi war sehr schön. Es ist ruhig, man hat aber die Möglichkeit auszugehen. Die Zimmer waren sehr sauber und die Cocktails an der Bar superlecker. Am Tag des Check out habe ich ein Kleid im Schrank vergessen, man rief uns umgehend an und sendet es per Post in unser letztes Hotel auf Kreta. Ein supernetter Service Wir würden es wieder buchen ##### Verified traveller Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Arnaud 9 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour parfait Nous avons passé un formidable séjour au Catello boutique ! Le personnel est aux petits soins, le restaurant délicieux, la piscine très agréable, les chambres spacieuse et très confortables (baignoire à remous + douche à l'italienne, literie ++). Merci à Stavios, Christos, Mike, Konstantina et tout le personnel pour vos attentions pendant tout notre séjour ! ##### Arnaud Stayed 6 nights in Jul 2019 ## Expedia's Latest Trends ### Hotels > [Elounda Heights - Adults Only](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Heights-Adults-Only.h4281889.Hotel-Information) > > [Elounda Gulf Villas by Sandglass](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Gulf-Villas.h1046315.Hotel-Information) > > [Aquila Elounda Village Resort, Suites & Spa](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Tui-Blue-Elounda-Village-Resort-Spa-By-Aquila.h1119002.Hotel-Information) > > [Elounda Palm Hotel](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Palm-Hotel.h1457221.Hotel-Information) > > [Zeus Eleva Mirabello Bay](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Wyndham-Grand-Crete-Mirabello-Bay.h23655827.Hotel-Information) > > [Elounda Orama Boutique Hotel](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Orama-Boutique-Hotel.h18230881.Hotel-Information) > > [Domes of Elounda, Autograph Collection](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Domes-Of-Elounda.h2497819.Hotel-Information) > > [Candia Park Village](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Candia-Park-Village.h583319.Hotel-Information) > > [Istron Villas](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Istron-Villas.h3024473.Hotel-Information) > > [Domes Aulus Elounda All-Inclusive Resort, Curio by Hilton](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Domes-Aulus-Elounda-All-Inclusive-Resort.h922558.Hotel-Information) > > [Elounda Akti Olous - Adults only](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Akti-Olous-Adults-Only.h1850856.Hotel-Information) > > [Miramare Resort & Spa](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Miramare-Resort-Spa.h2759399.Hotel-Information) > > [Elounda Residence Resort & Waterpark](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Water-Park-Residence-Hotel.h8728984.Hotel-Information) > > [Elounda Peninsula Luxury Resort](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Peninsula-All-Suite-Hotel.h10912417.Hotel-Information) > > [INNSiDE by Meliá Elounda](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-INNSiDE-By-Melia-Elounda.h1590440.Hotel-Information) > > [Daios Cove](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Daios-Cove-Luxury-Resort-Villas.h3300418.Hotel-Information) > > [Blue Marine Resort & Spa](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Blue-Marine-Resort-Spa.h3240427.Hotel-Information) > > [Mistral Mare](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Mistral-Mare.h2717421.Hotel-Information) > > [Phāea Blue - Small Luxury Hotels of the World](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Blue-Palace-Hotel-Elounda.h972986.Hotel-Information) > > [Elounda Garden Suites](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Garden-Suites.h7761271.Hotel-Information) > > [Mare Hotel Apartments](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Mare-Olympus-Apartments.h3860435.Hotel-Information) > > [Cayo Exclusive Resort & Spa](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Cayo-Exclusive-Resort-Spa.h41464128.Hotel-Information) > > [Vasia Ormos - Adults Only](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Vasia-Ormos-Adults-Only.h15635990.Hotel-Information) > > [Elounda Bay Palace, a Member of the Leading Hotels of the World](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Bay-Palace.h3235.Hotel-Information) > > [Ariadne Beach - Adults Only](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Ariadne-Beach.h12829233.Hotel-Information) > > [Minos Imperial Beach Resort Milatos Crete](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Radisson-Blu-Beach-Resort-Milatos.h660214.Hotel-Information) > > [NIKO Seaside Resort MGallery - Adults Only](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Niko-Seaside-Resort-Crete-MGallery.h71986802.Hotel-Information) > > [Elounda Breeze Resort - All Inclusive](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Breeze-Resort-All-Inclusive.h1590643.Hotel-Information) > > [St. Nicolas Bay Resort Hotel & Villas](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-St-Nicolas-Bay-Resort-Hotel-Villas.h517311.Hotel-Information)