Upon arrival we were told we were to be upgraded from a 'standard' room to a 'family' room for the first part of our holiday and that on the last day we would revert back to our original booking, that of a 'standard' room - super we thought!.
However, it turned out that this was a trade off for the dingy downgrade that we were given on the last day of our stay.
The room we were switched to was not on the Angelika resort and certainly not the standard of a 'standard' room.
The apartment was so small and the shower cubicle a ridiculous 100cm square so that you could not bend down or be at all comfortable.
The toilet leaked and would not flush without some difficulty and the sleeping area for the third person of our party, was a narrow vinyl sofa (in 30deg heat, really!) that was situated in the kitchenette area.
Our stay was spoilt by what we considered to be a downgrade from our original booking and not at all worth the price we had booked at. The fact that the accommodation was also off site of the resort also made us feel cheated out of the quality of a 'standard' room that we had booked.
The accommodation bore no resemblance to any of the accommodation featured on their own website and was clearly below that of a 'standard' room.
I am sure the hotel imagined that as we had had an upgrade to begin with, this was now somehow acceptable, but it was an awful and disappointing end to our stay and not at all an expectation that having being offered an upgrade, we would