2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Hyatt Place Taghazout Bay

5 out of 5
Hyatt Place Taghazout Bay
Station Touristique de Taghazout, Km 17, Route d'Essaouira, Taghazout

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 322 reviews" "
Rating 8 - Good. 98 out of 322 reviews" "
Rating 6 - Okay. 31 out of 322 reviews" "
Rating 4 - Poor. 11 out of 322 reviews" "
Rating 2 - Terrible. 12 out of 322 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend and stay again, my only compliant is that the service near the pool could be allot better. It was hard to get towels most days and I waited 40 mins to be served lunch.
Stayed 4 nights in Apr 2024

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really brilliant place to come and unwind, with faultless staff, amazing views, and well designed room (yay to not having key card slots). Everything is comfortable, the view perhaps the best in the region, and it is hard to leave. Mostly smoke free, even outside few people smoked, and you relax within moments of arrival. The location is stuck out the way, bigger water bottles, better toilet paper, balconies easier to open, and an outdoor hot tub would all be great additions, but this is miles ahead of most hotels in the region and makes the case that good hotels are better value than bad ones. Come for the views, stay for the service, and be grateful that whoever designed the hotel had stayed in them before.
Stayed 8 nights in Mar 2024

10/10 Excellent

TaNesha, Bethel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. It is not on the beach but I actually liked the vibe more than the other hyatt on the ocean. The pool food is terrible but the hotel buffet was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Jalil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, quiet and peaceful. The subset view is amazing. Staff is very customer oriented. Highly recommend the hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Angus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the the pool was lovely, the hotel itself was in very good condition and the staff are very friendly. The food in the restaurant was not particularly good and the service was a little slow. The reception were very helpful and the concierge quick to respond to any requests. There is a lack of water on offer, only tiny bottles were provided, meaning it is possible to get very dehydrated. There is a lot of noise coming from the surrounding areas that unfortunately not a lot can be done about. The free roaming dogs are extremely load every night and their barking kept us up a lot!
Stayed 7 nights in Jan 2024

6/10 Okay

mumin

was not worth the hype
Stayed 5 nights in Jan 2024

4/10 Poor

Leshia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old, dirty and just not worth the price at all. We left the property prior to the end of our stay. I just couldn’t remain in the room. It was full of cobwebs and spiders - awful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views over the bay, excellent breakfast, good lunch options, didn’t try dinner. We stayed at one of the villas on the golf course. The pool was a bit cold there, but we could also use the main hotel pool. The staff were all very polite and helpful. We didn’t realise that the Hyatt Place was not part of Hyatt Regency, so while you can walk there (all downhill) in 10 mins or take a shuttle, you can’t use their facilities such as the spa and swimming pool. They have a really nice restaurant KM17 on the beach and particularly nice for Sunday lunch
Stayed 5 nights in Dec 2023

10/10 Excellent

Samirah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Hyat place over the weekend for my sisters birthday and we loved it. Wasn’t too happy about the room we was first given however as we spoke to the staff they managed to get us another room the next day with an outstanding view. The staff were so friendly and the hotel was very clean and safe. Eveything was explained detailed and if we had any questions they were happy to help. The view from the balcony on the third floor was amazing it was a beautiful view with the whole of the hotel garden. We would defo recommend and will tell family and friends to stay here. Such a beautiful and lovely experience we had with them thank you!!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasser
Great service and very friendly prof staff, clean and quite, amazing view from top of hill overlooking the taghazout bay beach
Stayed 2 nights in Oct 2023

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Safaa

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Shaniya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel, good breakfast and dinner options. My only complaint is the shower issue. They need to find a better shower system. There’s no reason why I need to place 5 bath towels on the floor to ensure that the shower isn’t leaking out onto the floor.
Stayed 4 nights in Aug 2023

6/10 Okay

Shaniya

Stayed 1 night in Aug 2023

10/10 Excellent

shivani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel & fantastic experience of Morocco
The hotel is very well located on top of a hill. The views are amazing. Its clean and well maintained. The staff members were very helpful - esp mention to Badiaa and Hussein at the reception along with Ahmed in the waiting staff. The food and service was great. We enjoyed the pool area and the hill top bar immensely. One suggestion -an adults only pool area would be very welcome. Overall an excellent stay...highly recommend Agadir and Hyatt Place for a vacation. Special mention for a fantastic cab driver - Aziz who drove us around to the interior / non touristy areas for a feel of the authentic Morocco. Utterly helpful and trustworthy. We left with amazing memories.
Stayed 7 nights in Jul 2023

8/10 Good

mahad

Liked: Cleanliness, property conditions & facilities
Limited transport staff are very friendly
Stayed 7 nights in Jul 2023

2/10 Terrible

Khalid

Disliked: Staff & service, room comfort
A Miserable Experience at the Hyatt Place
Awful experience! Totally unprofessional staff…reception staff is a total disaster….it took us 5 hours to check no towels broken air conditioning…after numerous attempts to get things fixed they moved us in a new room..we have been begging for a quiet room they put us in front of the pool where a duo of singers were offering a miserable performance. My wife and I decided to leave first thing next morning..we preferred to leave 2 nights on the table and avoid further frustrations!
Stayed 3 nights in Jul 2023

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service by reception staff and room keeper
Stayed 2 nights in Jun 2023

8/10 Good

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le cadre et la vue
Stayed 5 nights in Apr 2023

10/10 Excellent

Tristan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property

8/10 Good

Mosammat

Stayed 3 nights in Dec 2022

8/10 Good

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay & would come back/recommend, however feel like it’s more a 4 start hotel rather than 5. Good things: . Free shuttle bus (every like 45 min) to/from the beach which has a small private area reserved for hotel guests . Free shuttle bus to Agadir town centre (however there’s only 2 departure times at the end of the day which isn’t very convenient) . Really nice pool and the whole outdoor area with a bar with an amazing beachfront view . View from the room was 10/10 (sea view), perfect sunset from the balcony . Very good breakfast with a lot of variety . Food from the poolside restaurant is also nice (we had a few different salads and they were very good) . Staff was nice Not so good things: . We had an issue in our room as there was a really bad smell coming from the shower drain (staff came and fixed it but seemed like old drain/pipes issue) . We ordered food whilst at the pool and asked to bill our room which the restaurant staff said it was not possible so we had to go all the way to our room just to grab money to pay there and then. It’s not the end of the world but it’s the type of situation that, for me, it doesn’t give this hotel 5 stars . We really wanted to get a massage done but they were absolutely fully booked on the duration of our stay. Understand we were only there for 2 days and it was the weekend but due to the size of the hotel they should have more staff at the spa. Also their English isn’t the best
Stayed 2 nights in Nov 2022

6/10 Okay

NISSIM NISAN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
the breakfast was poor and not enjoy . i thought hyatt should be nicer.
Stayed 1 night in Oct 2022

10/10 Excellent

Houda, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place lives up to its name, our 3 days stay was amazing. The room was spacious, clean with an amazing view! Both the bed and couch were comfy. The breakfast was delicious and everything was fresh. The service was also great and we have nothing negative to report! Thanks for the unforgettable experience, we will definitely be back!
Stayed 3 nights in Aug 2022

2/10 Terrible

mohamed

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in times not respected. Lack of cleaning staff. Reception always crowded and overwhelmed.
Stayed 3 nights in Aug 2022

4/10 Poor

Khalid

Stayed 1 night in Aug 2022

10/10 Excellent

HUY

Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service! Great breakfast
Stayed 5 nights in Jul 2022

10/10 Excellent

Wioletta

Stayed 2 nights in Jun 2022
Response from Fatima AIT SALEM on 10 Jun 2022
Dear Wioletta, Thank you for the review. We really appreciate your support. Kind regards,

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Underwhelming hotel
Stayed 2 nights in Mar 2022
Response from Fatima AIT SALEM/ Guest Relations on 21 Mar 2022
Dear Andrew, I would like to thank you for taking the time to share your feedback. Could you tell us more about your stay? Looking forward to greeting you personally on your next visit, Cordially,

10/10 Excellent

Houda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A client fully satisfied
We have passed a weekend in this beautiful hotel, everything was amazing, the staff the food the service room... Special thanks to Adil who made us a nice tea. Malika, soukaina, ghizlane for there great massage and spa service you are the best, of course I will return with my family next time.other thing the location is perfect to have diner in taghazout or lunch in imi ouadar it's soo close to all nice places 👍
Stayed 2 nights in Feb 2022
Response from Fatima AIT SALEM on 2 Mar 2022
Dear Houda, Thank you so much for sharing such an excellent review on Expedia, further to your recent stay with us. We are very happy to read that you had a wonderful stay at Hyatt Place Taghazout Bay, as well as the professionalism of our staff contributed to making your stay memorable. We look forward to the pleasure of welcoming you back very soon. Best regards,

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location is beautiful… dinner buffet is very good
Stayed 2 nights in Feb 2022
Response from Fatima AIT SALEM on 23 Feb 2022
Dear Nasser, Thank you for the review. We really appreciate your support. Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was affordable compared to other hotels nearby, the hotel is not close to the beach, you have a shuttle that will take 10 mins to get to the beach. I did not like the breakfast and dinner buffet 😑
Stayed 5 nights in Jul 2021
Response from Fatima AIT SALEM/ Guest Relations on 12 Aug 2021
Dear Guest, Thank you very much for the marks you gave us. We are happy that you enjoyed your stay at the Hyatt Place Taghazout Bay Hotel despite your comments about the the food, we will not fail to share it with the concerned department in order to improve the service. We look forward to welcoming you again in the near future and doing everything to repeat your positive experience. kind regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great customer service, the food is excellent as well. The staff is ready to listen and cater to your needs. Great for families.
Stayed 3 nights in Jul 2021
Response from Fatima AIT SALEM/ Guest Relations on 12 Jul 2021
Dear Guest, Thank you for the review. We really appreciate your support. Kind regards,

8/10 Good

Ahmed

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2021
Response from Fatima AIT SALEM/ Guest Relations on 17 May 2021
Dear Ahmed, Thank you for the review. could you tell us more about your stay? Kind regards

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2020
Response from Fatima AIT SALEM/ Guest Relations on 12 Oct 2020
Cher client, Nous vous remercions d'avoir pris le temps de partager votre feedback avec nous. pourriez-vous nous en dire plus sur votre séjour? Cordialement

4/10 Poor

Ramzi, Montreal

Travelled with partner
Disliked: Staff & service
Stayed 3 nights in Aug 2020
Response from Fatima AIT SALEM/ Guest Relations on 25 Aug 2020
Cher Ramzi, Nous vous remercions d'avoir pris le temps de partager votre feedback avec nous. pourriez-vous nous en dire plus sur votre séjour? Cordialement

8/10 Good

Berrada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the was a little far
The wather was very good
Stayed 3 nights in Jul 2020
Response from Fatima AIT SALEM / Guest Relations on 27 Jul 2020
Dear Berrada, Thank you very much for your comment on Expedia. We were very happy to welcome you to Hyatt Place Taghazout Bay and it is a pleasure to read that you had a great stay. We hope to welcome you again on your next trip to Taghazout.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Ant and spiters in the room, poor quqlity wifi. Hotel quqlity of beds and furnishing is average.
Stayed 1 night in Oct 2019
Response from Fatima AIT SALEM/ Guest Relations on 28 Oct 2019
Dear Guest, Thank you for taking the time to share your experience with Expedia. Let me emphasize that the experience you have experienced is by no means representative of the service we usually provide to our clients and I apologize for not meeting your expectations. I regret not being able to meet you during your stay or I would have liked to collect your comments and take all necessary measures to meet your expectations. Do not hesitate to contact me to share any information you may find useful. Thanking you in advance. Once again, we regret that your experience in our hotel has not been perfect and we look forward to welcoming you back to the Hyatt Place Taghazout Bay Hotel, where we will strive to provide the service you expect and deserve.

10/10 Excellent

Youssef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, highly recommended
Very nice hotel, good service, professional and nice team, I appreciated too much and will back there next time. Shuttle available to the beach (private beach of “sol house hotel” with seats and unbrellas, just take towels with you from hotel) it takes only 5 min. 20 min to marina agadir and shuttle is available too following the schedule. Food is very good either buffet restaurant or pool restaurant.
Stayed 3 nights in Aug 2019
Response from Fatima AIT SALEM/Guest Relations on 2 Sept 2019
Dear Youssef, Thank you for sharing your great impressions as a result of your stay at Hyatt Place Taghazout Bay. Your comments are encouraging for all our teams who work day after day to offer an unforgettable stay to our guests. We are delighted that you have enjoyed the attentive and the service of our staff as well as the food. It is with immense joy that we will welcome you again for your next stay! Sincerely,

8/10 Good

Hyder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Fatima AIT SALEM/ Guest Relations on 9 Aug 2019
Dear Hyder, Thank you very much for taking the time to share your comments with us. Please feel free to let us know what we can do better to ensure you have a tip top experience. Warm Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from armando waser/ DG on 15 Jul 2019
Thank you for choosing Hyatt Place Taghazout, we are very glad to have you with us, please dont hesitate to let us know for your upcoming stays.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Georges Moura / General Manager on 31 May 2019
Thank you for choosing Hyatt Place Taghazout, we are very glade to have you with us, please dont hesitate to let us know for your upcoming stays.

8/10 Good

Lewis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice location, clean, rude staff
Pretty hotel in nice location. Pool was nice with shuttle bus service to local beach. Access cards were shut off a half hour prior to check out with unhelpful and rude reception staff which soured the end of our stay. Would not expect this of a 5* hotel.
Stayed 2 nights in May 2019
Response from Georges Moura / General Manager on 14 May 2019
Dear Mrs Lewis, Thank you very much for the nice grades granted to the Hyatt Place Taghazout Bay ! We are delighted to perceived you enjoyed your stay in our Hotel. Still as it was a grade of 8 out of 10, there is improvements that can be done. Could you please give us more explanation about the staff in order to detect the problem? Please feel free to share with me the areas of you concern to keep on improving our service. Thank you Warm Regards

8/10 Good

Matthew, Bradford, UK

Liked: Staff & service, room comfort
Great hotel if hey fixed the edges
The hotel was very nice and we would definitely consider coming back. Positives: > Thank you for having vegan and Daisy options - I have stayed in hotels all over Europe that have struggled with basics like Soya Milk but you guys had it out with the breakfast stuff. > All of the managers we spoke to were very helpful and considerate. > The free shuttle to Agadir was a great touch - especially given how expensive taxis to and from the hotel were. Negatives: > My main complaint was that some of the maintenance was not in keeping with a 5* hotel. There were loose tiles in the pool, a light had come loose and was floatin for two of the three days. The pool bathroom had not been cleaned for a while. > The room bathroom similarly was not well maintained. There was black mould around the shower which was disappointing for a 5* hotel.
Stayed 3 nights in May 2019
Response from Georges Moura / General Manager on 13 May 2019
Dear Matthew, Thank you for taking the time to share your experience at the Hyatt Place Taghazout Bay on with us. We thank you for your very positive comments, especially our very committed teams. With regret, I read your comments about the black mould around the shower. please be informed we will share this with our housekeeping department and our maintenance. We look forward to seeing you soon at your home in Taghazout Bay Regards, Georges MOURA Directeur Général

8/10 Good

karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good!!
very good hotel, much recommended. quiet, nice and clean. Very good staff as well. Breakfast is a delight.
Stayed 4 nights in Apr 2019
Response from Georges Moura / General Manager on 3 May 2019
Dear Karim, Thank you very much for taking the time to share your comments with us. We are delighted to read you had a great time in our hotel. thank you also for highlighting our delighted breakfast. Please feel free to let us know what we can do better to ensure you have a tip top experience. Warm Regards

10/10 Excellent

Simo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. We liked the heated pools and the views from hotel.
Stayed 2 nights in Apr 2019
Response from Georges Moura / General Manager on 22 Apr 2019
Dear Simo, Thank you very much for taking the time to share your comments with us. We are delighted to read you had a great time in our hotel. Please feel free to let us know what we can do better to ensure you have a tip top experience. Warm Regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Georges Moura / General Manager on 19 Apr 2019
Dear Mark, Thank you very much for taking the time to share your comments with us. Please feel free to let us know what we can do better to ensure you have a tip top experience. Warm Regards