thank you for staying at trinity hotel, hope we will welcome you again for your next visit to Addis Ababa

Dear Valued guest, Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize and assure you that I will personally followed-up with the relevant departments to look into this matter accordingly and update you as soon as possible . I hope that we will have another opportunity to welcome you back and to show you that we can make it right. With best regard

Dear valued guest, Thank you for your review and for sharing your recent experience at the Trinity Hotel, Addis Ababa. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon! With kind regards,

Dear Valued Guests I would like to personally apologize that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted,

Dear Valued Guests I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, Regarding the items you lost , we have to let you know that it was on lost and found report and we can ship it to your location

Dear , shanmuga Thank you for taking the time to review your recent stay with us at the Trinity hotel, Addis Ababa. We do sincerely appreciate your candid feedback and we do hope to welcome you back again with improved hospitality soon. Kind regards,

Dear Mr. Mark, Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize and assure you that I have personally followed-up with the relevant managers to look into this matter accordingly. I hope that we will have another opportunity to welcome you back and to show you that we can make it right. With best regards

Dear Mr. Mohammed, Thank you for your recent stay at Trinity hotel, Addis Ababa and taking your precious time to leave us such a wonderful review regarding your stay. We are pleased to read that you had great overall experience .Our hotel values put customer satisfaction as top priority and we take pride giving outstanding service every customers.We appreciate your compliments and positive comments. Hope to serving you again soon with a better service.

Dear Mr. Mark, Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize and assure you that I have personally followed-up with the relevant managers to look into this matter accordingly. I hope that we will have another opportunity to welcome you back and to show you that we can make it right. With best regards

Dear, Mesfin .Thank you for your feedback after your recent stay at the Trinity Addis hotel. We are always trying to improve the service we deliver to our customers. One of the most effective ways of doing so is by listening to your views and opinions. We want to make a few changes as a result of your comments and feedback. I want to thank you for choosing us to spend your vacations in Addis Ababa and we look forward to welcoming you back very soon! Warm regards,

Dear, valued guest Thank you very much for your kind comment following you recent stay here in Trinity. we are very pleased to read how much you enjoyed your stay and the service. it gave me great pleasure to share your wonderful comments with all of the team who looked after you so well. your feedback is hugely appreciated and we look forward to welcoming you back in the future with a better service. Best Regards

Hello, Mr. Colin, Thank you for choosing trinity hotel again for your accommodation need and taking the time to review your stay with us. We glad you enjoyed the comfort, the staff and the facilities. Hope to see you again in future. Kind regards,

Hello, Mr. Alexander, Thank you for choosing trinity hotel again for your accommodation need and taking the time to review your stay with us. We glad you enjoyed the comfort, the staff and the facilities. Hope to see you again in future. Kind regards,

Dear Biruk, Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize and assure you that I have personally followed-up with the relevant managers to look into this matter accordingly. I hope that we will have another opportunity to welcome you back and to show you that we can make it right. With best regards

Dear valued guest, hope all is well with you. Thank you for taking a moment to share your experience about your stay at the Trinity. We greatly appreciate any comments made by our guests as we constantly strive to achieve the highest quality standards. I am happy to note that you enjoyed your recent stay. We take great pride in offering our guests inspiring stays and we look forward to welcome you back again in the near future. With kind regards, Getahun Tsegaye, General Manager

Dear mona, Hope all is well with you. Thank you for taking a moment to share your experience about your stay at the Trinity. We greatly appreciate any comments made by our guests as we constantly strive to achieve the highest quality standards. I am happy to note that you enjoyed your recent stay. We take great pride in offering our guests inspiring stays and we look forward to welcome you back again in the near future. With kind regards,

Dear, maureen. hope all is well with you and Thank you very much for your kind comment following you recent stay here in Trinity. we are very pleased to read how much you enjoyed your stay and the service. it gave me great pleasure to share your wonderful comments with all of the team who looked after you so well. your comments and feedbacks are hugely appreciated and we look forward to welcoming you back in the future. Hospitality Regards Trinity Hotel Management

Dear Mohamed Robleh, thank you for taking the time to share your feedback from your recent stay with us at Trinity Hotel ***. I am happy to note that you had fantastic time, enjoyed your stay and had a pleasant stay in our rooms. I sincerely appreciate your king acknowledgement of our colleague's/ team who I understand had helped to ensure your stay with us was an enjoyable and relaxing experience. We certainly look forward to welcoming you back and ensuring your expectations will be exceeded . hospitality Regards, Trinity Management

Dear Valued Guest, Thank you so much for taking the time to write a review about your stay with us. We are happy that you enjoyed your time with us. I am sure we will welcome you back soon. Kind regards, The Trinity Team

Dear valued guest Thank you so very much for taking your own time to write such a nice review of your recent stay, my team and I always appreciate feedback. your comment mean a great deal to all of the team, and our mission is to create a heartfelt experience for all our guests, and on this occasion I was pleased that you found the overall experience to a good level and thank you for your Star review. We however recognize how important it is to listen to our guests and rest assured we will continue to work hard with all our team to ensure our service is continually improved, and on a next visit I trust you would see first hand how your feedback has been used constructively so we can excel in all areas of our guest services, and hopefully next time we will score a 10 out of 10 review. We all hope you had a great onward journey following your visit and certainly hope to welcome you again in the very near future. Kindest Regards

Dear, laurence Thank you for taking a moment to write this review about your stay at the Trinity. I am very glad to see that your stay with us was pleasant and that you were satisfied with our team's service. It is always fulfilling to receive positive feedback from our valued guests. Please note that we will take your kind suggestion into consideration as we continue to focus on improving our services and facilities in order to enhance our overall guests' experience. On behalf of our entire Trinity Hotel team, I want to thank you for choosing us to spend your vacations in addis ababa and we look forward to be welcoming you back very soon! Warm regards,

Dear Nathan, Thank you for your review and for sharing your recent experience at the Trinity Hotel, Addis Ababa. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon! With kind regards,

Dear, herve.Thank you for your feedback after your recent stay at the Trinity Addis hotel. We are always trying to improve the service we deliver to our customers. One of the most effective ways of doing so is by listening to your views and opinions. We want to make a few changes as a result of your comments and feedback. I want to thank you for choosing us to spend your vacations in addis ababa and we look forward to be welcoming you back very soon! Warm regards,

Dear, yair valued guest Thank you for your words about the hotel. thank you for your remarks and Hope to see you again with a much more better service . Regards

Dear Garry, Thank you for your review and for sharing your recent experience at the Trinity Hotel, Addis Ababa. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon! With kind regards, General Manager

Dear VALUED GUEST, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and location of the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, which our guests expect. Our commitment to investing in our property will continue this year. Thank you again, and we look forward to seeing you on your next trip to Addis ! Regards

Dear Samlee, Thank you so very much for taking your own time to write such a nice review of your recent stay, my team and I always appreciate feedback. your comment mean a great deal to all of the team, and our mission is to create a heartfelt experience for all our guests, and on this occasion I was pleased that you found the overall experience to a good level and thank you for your Star review. We however recognise how important it is to listen to our guests and rest assured we will continue to work hard with all our team to ensure our service is continually improved, and on a next visit I trust you would see first hand how your feedback has been used constructively so we can excel in all areas of our guest services, and hopefully next time we will score a 5 out of 5 review. We all hope you had a great onward journey following your visit and certainly hope to welcome you again in the very near future. Kindest Regards

Dear, valued guest, Hope all is well with you and your family . we are glad that Trinity Hotel is your customary choice for your accommodations needs and Thank you very much for taking our valuable time to review our Trinity Hotel . We constantly work on improving our guests’ satisfaction; therefore, your feedback, helps us to see our product through the eyes of our guests and is highly appreciated to us. We truly appreciate your thoughts and we are glad to hear that overall you enjoyed your stay. we would be happy to accommodate you again at the Trinity with a much better services. Best Regards Trinity Hotel Management

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and location of the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, which our guests expect. Our commitment to investing in our property will continue this year. Thank you again, and we look forward to seeing you on your next trip to Addis ! Regards ,

Dear, Aboubaker Hadi Thank you so very much for taking your own time to write such a nice review of your recent stay, my team and I always appreciate feedback. your comment mean a great deal to all of the team, and our mission is to create a heartfelt experience for all our guests, and on this occasion I was pleased that you found the overall experience to a good level and thank you for your 10.0 Star review. We however recognise how important it is to listen to our guests and rest assured we will continue to work hard with all our team to ensure our service is continually improved, and on a next visit I trust you would see first hand how your feedback has been used constructively so we can excel in all areas of our guest services, and hopefully next time we will score a 10 out of 10 review. We all hope you had a great onward journey following your visit and certainly hope to welcome you again in the very near future. Kindest Regards

Dear Valued Guest Thank you for your feedback on Expedia regarding your recent stay at our hotel. I will convey the positive aspects of your stay to the team who will be enthused to meet and exceed your expectations every time you stay with us and truly demonstrate our service philosophy . We look forward to welcome you back and assure you our best services at all times...................... Trinity Hotel Management

Dear valued guest Thank you for taking the time to submit a review in connection with your stay at the Trinity on 8th july 2019. All guest feedback is extremely important to us and we do appreciate your participation as it is only through input such as your own that we can truly gauge how our services, team members and facilities are perceived and experienced by our guests. Yours sincerely,

Dear valued guest Thank you for taking the time to submit a review in connection with your stay at the Trinity on 8th june 2019. All guest feedback is extremely important to us and we do appreciate your participation as it is only through input such as your own that we can truly gauge how our services, team members and facilities are perceived and experienced by our guests. It is noted from your additional comments that there had been issues with the airport pickup , which is most regrettable, we are well known for our reliable airport transfer and for this I would like to extend our apologies for the resultant inconvenience and disappointment caused. Yours sincerely,

Dear Jason, Thank you for your recent stay at Trinity hotel, Addis Ababa and taking your precious time to leave us such a wonderful review regarding your stay. We are pleased to read that you had great overall experience .Our hotel values put customer satisfaction as top priority and we take pride giving outstanding service every customers.We appreciate your compliments and positive comments. Hope to serving you again soon.

Dear guest Thank you for taking the time to review your recent stay with us at the Trinity hotel, Addis Ababa. We do sincerely appreciate your candid feedback and we do hope to welcome you back again with improved hospitality soon. Kind regards,

Dear, Asrat Thank you so very much for taking your own time to write a review of your recent stay, my team and I always appreciate feedback. your comment mean a great deal to all of the team, and our mission is to create a heartfelt experience for all our guests, and on this occasion I was pleased that you found the overall experience to a good level and thank you for your . We however recognise how important it is to listen to our guests and rest assured we will continue to work hard with all our team to ensure our service is continually improved, and on a next visit I trust you would see first hand how your feedback has been used constructively so we can excel in all areas of our guest services, and hopefully next time we will score a 10 out of 10 review. We all hope you had a great onward journey following your visit and certainly hope to welcome you again in the very near future. Kindest Regards

Dear, Sheila Thank you for taking a moment to write this review about your stay at the Trinity. I am very glad to see that your stay with us was pleasant and that you were satisfied with our team's service. It is always fulfilling to receive positive feedback from our valued guests. Please note that we will take your kind suggestion about the hotel shuttle into consideration as we continue to focus on improving our services and facilities in order to enhance our overall guests' experience. On behalf of our entire Trinity team, I want to thank you for choosing us and we look forward to be welcoming you back to Ethiopia very soon! Warm regards

Dear Darnell , Thank you for your feedback on booking.com on your recent stay at our hotel. I will convey the positive aspects of your stay to the team who will be enthused to meet and exceed your expectations every time you stay with us and truly demonstrate our service philosophy . I have also noted the issues you have highlighted with concern and will ensure that corrective action is taken as soon as possible. We look forward to welcome you back and assure you our best services at all times...................... Trinity Hotel Management

Thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and guest experiences. i sincerely apologies for your less-than-satisfactory experience WE WILL SHARE your feedback to the relevant departments. Please be assured that your comments have been shared with our team who continually strive to create seamless and positive experiences for our guests. We hope that we will have chance to welcome you back again and recover your impression of the hotel.

Dear valued guest, thank you for taking the time to share your feedback from your recent stay with us at Trinity Hotel ***. I am happy to note that you had fantastic time, enjoyed your stay and had a pleasant stay in our rooms. I sincerely appreciate your king acknowledgement of our colleague's/ team who I understand had helped to ensure your stay with us was an enjoyable and relaxing experience. We certainly look forward to welcoming you back and ensuring your expectations will be exceeded . hospitality Regards, Trinity Management