Search Hotels Near Acrisure Arena, Thousand Palms

"Amazing "

"Our room still had other people’s stuff in it and the exterior door that was a secured entry point was broken and unable to close properly. Because of that it felt fairly unsafe. Why would they put guests near that situation. Furthermore, the door had been left open for a very long time and there was dirt and debris all over the place upon entering the hallway. "

"On"

"Breakfast was amazing, all the staff were great! Shout out to Joe who has been accommodating with our stay. We love the complimentary EV charging. Rooms are clean, "

"Hotel was in good location, but seemed dated, worn, especially room, a/c in room was wall type and when running was very loud, had to turn off at night even though temps were 107 day, 90’s at night. TV took a while to figure out how to operate. At check out breakfast charges had been added, disputed this, never ate there but was told that I had in a manner like yes you did, over there. After waiting to check all the receipts, one for my room number was found but not my name or signature, so charge was removed. Don’t they check this before adding? I was there for an off site wedding so didn’t spend any time at pool plus it was very hot at the time. Had planned on staying one extra night but honestly with that a/c being so loud and so hot there changed my mind. Overall my stay was average, room was quiet, except a/c, staff was nice, location great, seemed to have lots of people around and price was fair. "

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"Daily breakfast was very good with a lot of different choices. The kitchen in the room had everything to cook if you wanted. "

"Dated rooms. Gross carpet. Old cabinets and horrible musty smell. Good place for teens though to hang. "

"This was hands down the best experience we've ever had in this area. It all kicked off at the front desk and Jeremy was the absolute best at representing the Hyatt brand. He was super professional, friendly, and knew everything about the property, including its history. Just everything you'd expect from a place like this and then some. The room was top-notch! It was huge and spotless. The pools were also great, and there was loads of seating within a few steps of the pool. Overall, our stay was just amazing and we'll definitely be back."