Nightclub
Check availability

Reviews of Paloma Hotel Ring Road Central

3 out of 5
Paloma Hotel Ring Road Central
Ring Road Close, Accra

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 36 reviews" "
Rating 8 - Good. 12 out of 36 reviews" "
Rating 6 - Okay. 9 out of 36 reviews" "
Rating 4 - Poor. 4 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Claude Finch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Emma

Business traveller
Liked: Cleanliness
Vida was very helpful at reception. Very good cleaners. Some of the waiting staff in the restaurant in the evening are miserable.
Stayed 5 nights in Feb 2024
Response from Jay on 16 Apr 2024
Hello Emma,we are grateful for the feedback. we sincerely apologize for the bad experience by our waiting team. Appropriate measure shall be taken to address it. THANK YOU

8/10 Good

Aman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite overpriced as per facilities..
Stayed 3 nights in Nov 2023

10/10 Excellent

Ravi

Stayed 9 nights in Sep 2023
Response from JOHN on 11 Oct 2023
THANK YOU FOR CHOOSING PALOMA HOTEL

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from jay on 27 Jun 2023
Thank you sir Daniel. we are grateful for your feedback. We looking forward to giving you more improved service on your next visit.Thank you

6/10 Okay

Magloire

Disliked: Cleanliness
Cleaness
Stayed 1 night in Mar 2023
Response from jay on 20 Mar 2023
Thank you for the feedback. We assure you of great improvement on your next visit.

10/10 Excellent

Fredrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easier to get to. Very clean rooms!!
Stayed 5 nights in Oct 2022
Response from jay on 18 Oct 2022
Thank you for the feedback. we look forward to giving you a more improved service on your next visit

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location. 8 minutes away from the Airport.
Stayed 2 nights in Jun 2022
Response from PALOMA on 8 Jul 2022
THANKS FOR CHOOSING PALOMA

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people we like the owners and the staff
Stayed 2 nights in Jun 2022
Response from JAY on 24 Jun 2022
Thanks for patronizing Paloma hotel. Do visit us again.

10/10 Excellent

OLUSEGUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great work. More room for improvement. Kudos.
Stayed 1 night in Mar 2022
Response from John on 27 Apr 2022
we are grateful for the feedback, we look forward to host you again with more improved service. Thank you

8/10 Good

Domingo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022
Response from John on 27 Apr 2022
Thanks for the feedback. We look forward to your next visit . regards

6/10 Okay

olubukola

Needs upgrade
The facility needs to be upgraded to a more modern state. The staff are however friendly and helpful.
Stayed 1 night in Feb 2022
Response from MacDonald on 14 Feb 2022
Hello Olubukola, thank you for your feedback. Paloma will continue to provide the best of services to all our guest through our well trained staff. However, the state our structure is more deliberate as in being more African.

6/10 Okay

LaKesha

Travelled with family
Disliked: Property conditions & facilities
Check in was speedy and painless! The front desk gruddly assisted with printing my travel documents. The front door was brooken out, half the items in the menu were not present, the pool table didn't work, and no airport transportation. The staff were very accommodating with meals and luggage.
Stayed 1 night in Jan 2022
Response from Macdonald on 19 Jan 2022
Dear Cherished Guest, Thank you for your feedback. we have notify all your concern and we will do our best to improve the situation. Please come again. Thank you

8/10 Good

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, big room and very comfortable
Very friendly and polite staff. The room was clean and well presented . Nothing to moan about .
Stayed 1 night in Jan 2022
Response from Macdonald on 19 Jan 2022
Dear Cherished Guest, we thank you for patronizing our Hotel and we grateful for your feedback. Please come again. Thank you

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from MacDonald on 2 Nov 2021
Dear Cherished Guest, It is been a pleasure patronizing our facility. it was wonderful having you lodge here. Please do come again. Thank you

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good value for the money
the hotel was well located and I had very good view of the environment from my room, which was spacious and clean. The staff were very good all of them and the restaurant area was very lovely especially if you like eating outside.
Stayed 14 nights in Aug 2021
Response from MacDonald on 14 Sept 2021
Dear Cherished Guest, Thank you for your review and for your well commendation. we shall continue to improve and make you happy. Please come again whenever you come to Accra. Regards. MacDonald

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Friendly staff and confortable room. Great bar
Stayed 2 nights in Oct 2020
Response from MacDonald on 23 Nov 2020
Thank you so much for the good review. Please do come again. Thank you.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly hotel
Have stayed here three times now and find it very convenient. Staff are always friendly and the rooms are comfortable. The buffet breakfast is adequate while not outstanding but am happy to have a nice relaxing breakfast there. Other meals in the hotel are fine. Will no doubt stay there again next time i visit.
Stayed 5 nights in Aug 2019
Response from Nafia on 3 Feb 2020
Dear sir, thank you for taking the time to share this feedback with us. We appreciate your candidness. We will work on improving our buffet breakfast. Thank you.

10/10 Excellent

Allyson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Nafia on 3 Feb 2020
Thank you, we appreciate your feed back.

10/10 Excellent

Parth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Reservation on 26 Aug 2019
THANK YOU.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness
I liked the cleanliness of the room and the redecoration of the rooms. I didn't like signing into Wifi every day: this was tedious and the wifi was very slow at times.
Stayed 11 nights in Jul 2019
Response from MacDonald on 21 Aug 2019
Dear Valued Client, Thank you for patronizing Paloma Hotel facility. Your concerns are duly noted, we have put up measures to increase the WIFI accessibility . We hope to see you again.

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but not if you're a breakfast fan
Paloma Hotel is a nice hotel it has all one needs such as a restaurant/ bar plus a seperate sports bar, the rooms are fine and very clean with decent bathroom and shower. My only complaint is, although there seems to be many staff around who are all very pleasant, i found the service very slow in the restaurant, although the sports bar staff were very accommodating and friendly. The worst part of my stay was the abysmal breakfast, it really was awful which really lets down what is a perfectly decent hotel to stay in.
Stayed 3 nights in Jun 2018
Response from Paloma Hotel Guest relations on 22 Jun 2018
Dear Paul, we appreciate your feedback and we totally agree with you about the poor breakfast during your stay. We sincerely apologize for that unfortunate experience, we are working really hard to rectify the situation with slow food service and we have just employed the services of a "swanky" new chef to improve our breakfast. we promise your next experience will be much better. Thank you again for your feed back.

4/10 Poor

Adrian, London, England

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only nice placement
water pressure :1/10 Qualité of door lamps: 1/10 Internet access 1/10 bathroom 1/10 personnal 8/10

4/10 Poor

Rose , England

Liked: Staff & service
Well located
The hotel photocopying guest's passport during check -in process is scary (identity fraud) as there is no data protection policy in display at the front desk. They should consider other alternative means. I was in rooms 228 and 229 and the curtains need changing as its very dirty. Please provide clean towels. The restaurant food is flat. A bit of improvement will do. However, most staff were polite.

10/10 Excellent

Mamadou Tahirou, Silver Spring, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in accra
This was a very neat hotel. The rooms was very clean and the staff was very friendly and willing to help. The hotel serves good food (a bit overpriced for Accra) and is located at the center of the city.

6/10 Okay

Nana, Corvallis, OR

Liked: Cleanliness, room comfort
Overpriced
Paloma is an adequate hotel. It just happens to be ridiculously overpriced. I had a higher standard newer hotel with better service in Kumasi for a third of the Paloma rate. They have an airport pick up which is nice, especially if you come in late at night. Only issue was it took me 4 emails to set up and I still wasn't sure if someone would be there when I landed - they were. Hotel is old and could use a face lift. Breakfast was good, can't complain. Some individual staff were extremely helpful, especially Daniel, but otherwise I found the front desk staff rather indifferent to any queries I had. Knowing what I know now, I probably would not spend the money to stay at Paloma again, there are many other options available at much better prices.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Basic hotel, well situated.
Very basic hotel. Rooms are spacious, but not spotless. Wi-fi barely worked on higher floors. But the outside area for dining and drinks was really nice and pleasant.

6/10 Okay

liz, l.m

Disliked: Cleanliness, room comfort
No beach nearby
Bathroom wos dirty .prostitute s hanging around the restaurant ground's.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel location is great for business and leisure. The rooms decoration is old and bad. The Internet connection is too slow. Abscence of safe box in the rooms. The expedia rate was higher than the hotel original rate

6/10 Okay

Ulrich

Liked: Staff & service
Stayed 10 nights in May 2022

6/10 Okay

Sébastien

Liked: Cleanliness, room comfort
Bon hôtel à Accra
Bon Hôtel à Accra, bon emplacement, bon accueil! Restaurant de l'hôtel sympa. Wifi moyen. Chambre propre et spacieuse. Petit déjeuner moyen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Personal y Restaurante muy Bueno. Hotel wn general, regular.

6/10 Okay

Dominik, Lagos

Liked: Staff & service
Gutes Preis-Leistungs-Verhältnis - zentral gelegen
Die Stärke des Hotels liegt in seiner zentralen Lage bei gleichzeitig angemessenem Preis. Erwähnenswert war auch das Frühstücksbuffet, bei welchem bis auf Joghurt eigentlich nichts fehlte. Auch das Personal war freundlich und immer zu einem kleinen Plausch bereit.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness