Title: Hotel Tortuga Express Acapulco Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179991&destination=Acapulco%2C+Guerrero%2C+Mexico&selected=17037325&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Tortuga Express Acapulco Travelers find a tropical escape with an outdoor pool just steps from Acapulco's lively Parque Papagayo, perfect for afternoon relaxation ## Photo gallery for Hotel Tortuga Express Acapulco ![Outdoor pool - Hotel Tortuga Express Acapulco (Acapulco)](https://images.trvl-media.com/lodging/18000000/17040000/17037400/17037325/79537bfe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor banquet area - Hotel Tortuga Express Acapulco (Acapulco)](https://images.trvl-media.com/lodging/18000000/17040000/17037400/17037325/e44f20ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Tortuga Express Acapulco (Acapulco)](https://images.trvl-media.com/lodging/18000000/17040000/17037400/17037325/bc881419.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Tortuga Express Acapulco (Acapulco)](https://images.trvl-media.com/lodging/18000000/17040000/17037400/17037325/426ff9e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room - Hotel Tortuga Express Acapulco (Acapulco)](https://images.trvl-media.com/lodging/18000000/17040000/17037400/17037325/b21ca9aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Tortuga Express Acapulco sits close to vibrant Parque Papagayo, offering a refreshing tropical retreat. Guests can relax on the sun-drenched terrace, cool off with a swim in the outdoor pool, or connect with the 24-hour front desk for assistance with tour tickets. ## Reviews 3.6 ## Popular amenities - Pool - Air-conditioning - Parking available - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=17037325&PinnedHotelID=17037325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=17037325&PinnedHotelID=17037325&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=17037325&PinnedHotelID=17037325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=17037325&PinnedHotelID=17037325&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17037325&PinnedHotelID=17037325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17037325&PinnedHotelID=17037325&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17037325&PinnedHotelID=17037325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17037325&PinnedHotelID=17037325&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 1 of 1 room ### Standard Room, Bay View - Bay view - Sleeps 4 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Tortuga-Express-Acapulco.h17037325.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Tortuga-Express-Acapulco.h17037325.Hotel-Information) ## About the area Located near the beach, Hotel Tortuga Express Acapulco is in Costera Acapulco, a neighbourhood in Acapulco. Acapulco Historical Museum of Fort San Diego and Sinfonía del Mar are cultural highlights, and some of the area's activities can be experienced at Acapulco Golf Club and Club de Yates de Acapulco. Casa de la Cultura and Naval History Museum are also worth visiting. [Visit our Acapulco travel guide](https://www.expedia.co.uk/Acapulco.dx179991) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86166%2C-99.88936&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mzrZCeVGDr8vMzGUXL9e1fHTddQ=) Avenida Cuauhtemoc 1220 Col. Progreso, Acapulco, GRO, 39350 ### What's nearby - ![papagayo rojo posado sobre una rama](https://images.trvl-media.com/place/6069985/1f9d27ce-e950-4b20-8bbe-5dd27b5a0a19.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque Papagayo 3 min walk \- 0.2 miles - ![Wide view of Acapulco Bay from the sea taken with a drone](https://images.trvl-media.com/place/553248621576998692/fee1453b-810c-4710-af6d-73e0617f2830.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Papagayo Beach 12 min walk \- 0.7 miles - ![Condesa Beach](https://images.trvl-media.com/place/6075581/f44605f8-322b-4eb9-a1af-29cfbb368148.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Condesa Beach 7 min drive \- 1.9 miles - Hornos Beach 12 min walk \- 0.7 miles - Tamarind Beach 17 min walk \- 0.9 miles ### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 38 min drive ### Restaurants - Sushi2go! 8 min walk - Bocana Beach Papagayo 14 min walk - Enchiladas Dali 4 min walk - KFC 3 min walk - La Casa De La Tía Dali. 4 min walk ## About this property ### Hotel Tortuga Express Acapulco Hotel near Papagayo Beach Hotel Tortuga Express Acapulco provides a terrace and more. Other perks include: - An outdoor pool - Self-parking (surcharge), a 24-hour front desk and smoke-free property - Tour/ticket information Room features All 63 rooms include comforts, such as air conditioning. Extra conveniences in all rooms include: - Bathrooms with showers ## Similar properties ![Individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119080000/119070900/119070856/8eb1163f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condesa Americana Acapulco Costera Acapulco - Pool - Pet-friendly - Free Wi-Fi - Bar 6.8 101 reviews £23 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=119070856&PinnedHotelID=119070856&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/33000000/32130000/32127100/32127056/7f615c16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel El Mejicano, Acapulco Acapulco Tradicional - Pool - Kids’ pool - Parking included - Free Wi-Fi 6.6 330 reviews £20 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=32127056&PinnedHotelID=32127056&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/25000000/24730000/24723900/24723849/b611120d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Maria Eugenia Acapulco Costera Acapulco - Pool - Spa - Kids’ pool - Free Wi-Fi 8.2 Very good 268 reviews £47 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=24723849&PinnedHotelID=24723849&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite Jacuzzi | Free WiFi](https://images.trvl-media.com/lodging/16000000/15980000/15971700/15971663/9fe545e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### D'Cesar Hotel Acapulco Costera Acapulco - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.0 Good 96 reviews £39 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=15971663&PinnedHotelID=15971663&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18460000/18452300/18452250/b9d8a5aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Acapulco Hotel & Suites Acapulco Tradicional - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 628 reviews £71 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=18452250&PinnedHotelID=18452250&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=17037325&PinnedHotelID=17037325&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17037325,119070856,32127056,24723849,15971663) ## Property amenities ### Parking and transport - Parking on site (MXN 150 per day) - Limited on-site self parking ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - TV ### More - Air conditioning ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Optional extras - Self-parking fee: MXN 150 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Hotel Tortuga Express Tortuga Express Acapulco Tortuga Express Tortuga Express Acapulco Hotel Tortuga Express Acapulco Hotel Hotel Tortuga Express Acapulco Acapulco Hotel Tortuga Express Acapulco Hotel Acapulco ## Frequently asked questions ### Does Hotel Tortuga Express Acapulco have a pool? ### Is Hotel Tortuga Express Acapulco pet-friendly? ### How much is parking at Hotel Tortuga Express Acapulco? ### What time is check-in at Hotel Tortuga Express Acapulco? ### What time is check-out at Hotel Tortuga Express Acapulco? ### Where is Hotel Tortuga Express Acapulco located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Tortuga Express Acapulco Reviews 3.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.8 Cleanliness ### 4.6 Location ### 3.6 Staff & service ### 4.2 Property conditions & facilities 10 - Excellent 1 8 - Good 0 6 - Okay 3 4 - Poor 2 2 - Terrible 11 ## Reviews Verified ### 2/10 Terrible #### Javier 6 Jun 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No lo volvería a alquilar no cuenta con aire acondicionado el personal muy incapacitado muy desorganizados la habitación no sé que tenía pero amanecí todo picoteado hay muchas hormigas la alberca muy sucia las habitaciones sucias la verdad no lo recomiendo ni aunque no hubiera disponibilidad en algún lado muy mal lo bueno que solo me hospede un solo día no hubiera aguantado más dias ##### Javier Stayed 1 night in Jun 2022 Verified ### 6/10 Okay #### Arturo 28 Feb 2020 #### Not bad at all Facilities are super old and the room is not comfortable at all but If you’re going to be at the beach all day and just come back to shower and sleep this hotel covers the deal. ##### Arturo Stayed 2 nights in Sep 2019 Verified ### 2/10 Terrible #### alejandra 1 Jul 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo Servicio! Muy mal! No había agua, no servía el elevador, no querían hacer valida mi confirmación hecha a través de Hoteles.com. Mal Mal. No lo recomiendo. ##### alejandra Stayed 2 nights in Jun 2019 Verified ### 4/10 Poor #### Verified traveller 22 Apr 2019 Liked: Property conditions & facilities Disliked: Amenities buena ubicación,buen precio,el elevador no funcionaba ##### Verified traveller Stayed 3 nights in Apr 2019 Verified ### 2/10 Terrible #### Verified traveller 22 Apr 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pésimo, falta de personal, servicio aténcion y parece abandonado ##### Verified traveller Stayed 1 night in Apr 2019 Verified ### 2/10 Terrible #### eduardo 26 Mar 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities una pocilga el peor hotel del mundo es mejor la calle ##### eduardo Stayed 2 nights in Mar 2019 Verified ### 2/10 Terrible #### Verified traveller 23 Mar 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No me gustó el hotel en nada , pésimo , no servía el elevador , el agua está fallando , la.limpieza del hotel mala ,muy poco personal para atender a tanta gente muy mal hotel ##### Verified traveller Stayed 2 nights in Mar 2019 Verified ### 6/10 Okay #### Ulises 23 Mar 2019 Liked: Cleanliness Disliked: Staff & service La piscina en la azotea y la vista son geniales, los cuartos tienen bunea higiene. NO servía el elevador, en la noche tuvimos que bajar a recepcion que varios pisos estaban sin luz para que las prendieran, no habia linea de teléfono. ##### Ulises Stayed 2 nights in Mar 2019 Verified ### 2/10 Terrible #### Victor 21 Mar 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort NO RECOMIENDO PARA NADA SU HOTEL ##### Victor Stayed 1 night in Feb 2019 Verified ### 2/10 Terrible #### luis 20 Mar 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo lugar Mala experiencia no sirve el elevador, el agua se termina cada 5 minutos, no te cambian toallas... Muy mala experiencia ##### luis Stayed 2 nights in Mar 2019 Verified ### 2/10 Terrible #### ADAN 15 Oct 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Asqueroso Hotel y servicio. Es un pésimo Hotel, reserve y pague por una habitación en Tortuga Express Acapulco y al llegar al lugar me enviaron a otro Hotel todo sucio, ni siquiera tenía sabanas la cama, el baño inservible sin mencionar el resto del cuarto, pague por un hotel 3 estrellas y me dieron una habitación de media estrella y en una zona mas alejada. ##### ADAN Stayed 1 night in Oct 2018 Verified ### 2/10 Terrible #### oscar 30 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El hotel es una gran mentira el precio es excesivo Cuando llegue no podía creer el nivel de 1 estrella del hotel Cobran el estacionamiento y la renta del control remoto Te ofrecen un par de toallas rotas y sucias y dos jabones Venus rosa No sirve el elevador La alberca esta Meada literal huele y no se ve el fondo No cuenta con agua caliente Se descompone la bomba del agua Te ofrecen una cubeta con agua fría para poder bañarte De verdad quiero que me devuelvan mi dinero me sentí asaltado ##### oscar Stayed 1 night in Jul 2018 Verified ### 2/10 Terrible #### Verified traveller 5 Jun 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo hotel, mal servicio, muy sucio, lamentable Pésimas instalaciones, no sirve el elevador, en el estacionamiento están las toallas y sabanas tiradas en el piso, la basura regada, hay cables en el piso de algunas conexiones, heces de perro, pedazos de madera tirados y asquerosamente sucio y además me cobraron $150 por 1 noche de estacionamiento cuando hasta en el emporio me la cobran en $80 y con valet, y no es el hotel tortuga express xq me entrego nota de hotel papagayo, las fotos que ponen no son xq ni nombre tiene el hotel por fuera, y me tuve q dormir encima de la cama ya que hasta cabellos anteriores estaban en la almohada, estoy muy enojada xq uno confía en qva a encontrar hoteles de calidad por el precio q se pago, deberían de confirmar los servicios de los hoteles antes de ponerlos en la página ##### Verified traveller Stayed 1 night in Jun 2017 Verified ### 10/10 Excellent #### fernando i 8 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### fernando i Stayed 4 nights in Jul 2019 Verified ### 6/10 Okay #### Elia 17 Jun 2019 ##### Elia Stayed 2 nights in Jun 2019 Verified ### 4/10 Poor #### Verified traveller 8 Apr 2019 ##### Verified traveller Stayed 2 nights in Apr 2019 Verified ### 2/10 Terrible #### Verified traveller 8 Apr 2019 Disliked: Staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Apr 2019 ---