Academy

Average at best. Not particularly hospitable. I was locked out of my room twice. I met a lovely elderly lady in her zimmer staed on my corridor,who was also having difficulty accessing her room. I offered to help. When that wasn't feasible I then went down to the reception. I rang the buzzer 3 times. Just no staff. Bags of rubbish left in the corridor. Fruit flies in my room suggest it may well be needing a look in to regards to hygiene. I did extend my stay, mainly due to mobility issues, but I doubt very much that I'll be back. A shame as it's a decent area. More effort is needed.

Everything we experienced at Palm Court Hotel was above and beyond excellent. We really enjoyed our stay. The food was outstanding. The staff were really helpful and Jenna the Manager on duty was exceptional in helping us and making sure our stay was enjoyable. I would thoroughly recommend this Hotel to anyone.

A lovely overnight stay. The sandwiches at lunchtime ( especially the Club) and the truffle and Parmesan fries were superb as was dinner. Lovely clean rooms, tastefully decorated throughout the hotel and staff were extremely helpful. What a stunning position next to the river!