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"I decided to surprise my husband with a trip and booked Jumeirah Saadiyat Island for a week for his birthday. My oh my!!! The hotel exceeded my expectations. They went above and beyond to make it a truly memorable trip. They had a birthday cake, balloons, cookies and a basket of fruits set up in our room on our arrival with rose petals on the bed. We also landed early morning around 8am and got to the hotel around 9am. Check-in wasn’t until 3pm, however our room was ready at 10.30am and we were allowed to check-in early!!! Always a plus. The room was amazing, we had the garden room which was super spacious with easy access to the pools and the beach as it was located on the ground floor. The staff were all very welcoming, kind and caring. The hotel focuses a lot on sustainability which is great and we were given beautiful complimentary bottles upon arrival to use around the hotel. Breakfast was top-notch, so many different options and cuisines to choose from, you will never get bored. I would like to highlight that there is a deposit to be paid upon arrival and it was about £800 for 6 nights (which you get back providing you didn’t break anything in the room), just a heads up for people who are not aware as I was not aware. The deposit is calculated based on the number of nights you are staying for. The beach!!!! Where do I even start?! The beach was the highlight of our trip. Super well maintained, soft sand, clear warm turquoise waters. Thank you Jumeirah Team"

"t was amazing. Staff is very helpful, had a few minor spots of hair we noticed when we arrived but it got taken care of. Furniture is outdated, but aside from that we were comfortable and enjoyed it."

"Amazing hotel and service from staff is 5 star. I would love to return at some point"

"What a change from dull 5* corporate hotels. All the expected standards and more but the real difference is this hotel reflects its location. Wonderful stay, highly recommended, especially brunch. Manager of brunch deserves special mention for professionalism. Well done Shanghai-La."

"It was nice stay, the AC was not functioning but Sharyfa & Vishnu supported me to put me in another room with sea view and better AC condition "

"Amazing people Amazing guest attention by all members of the hotel ! Samuelle was exceptional making sure all my questions and needs were answer ! Thx so much Great place great food great rooms !’"

"Relaxing and great services "

"This was the perfect little rest spot for us on our 7 hour layover. Being able to nap in a quiet & comfortable location was exactly what we needed after a long flight!"

"Staff were very friendly and helpful. Excellent food in the restaurant and in room dining as well. Lot of activities to choose from. I wish we could borrow a stroller they didn’t have this option. "