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It did fine for a quick stop - staff was friendly but not outgoing to provide additional hotel support. We did not stay for breakfast, room was clean but dated.
Tara
Stayed 1 night in May 2024
6/10 Okay
miranda
Travelled with family
22 May 2024
Liked: Cleanliness
The pool was good but the showers where really cold
miranda
Stayed 1 night in May 2024
Response from Manveer on 24 May 2024
Hi Miranda, Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you enjoyed our pool facilities. However, we apologize for the inconvenience you experienced with the cold showers. Your feedback is valuable to us, and we are addressing the issue to ensure it is resolved promptly. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.
Hi Michael, Thank you very much for your glowing 5-star review! We are delighted to hear that you enjoyed your stay at our hotel. It is always gratifying to receive such positive feedback, and it serves as a great encouragement to our team. We look forward to welcoming you back on your next visit.
Hi Nhien, Thank you for taking the time to leave such a wonderful 5-star review. We are thrilled to hear that you had an exceptional experience with us. Your kind words are greatly appreciated, and they motivate our team to continue delivering outstanding service. We look forward to welcoming you back on your next visit.
Everything was going great during our one night overnight stay until we were awakened by the thump, thump, thump of live music coming from down the hall. Went out to investigate and ended up looking out the exit door to the Abbey Road Tap House next door that was completely going off with a Saturday night set from a live band that was so loud it woke me up in our hotel next door. Going back to our room and getting back into bed then was woke again by the family next door having a full-on domestic dispute screaming match. Good hotel just request as far as possible away from the night club next door. Front desk employee doing check in was great and very helpful.
John
Stayed 1 night in May 2024
Response from Harpreet on 20 May 2024
Dear John, Thank you for reviewing your recent stay with us. We apologize for the disturbance during your stay. Your comfort is important to us, and we regret any inconvenience caused by the noise from restaurant next door. We appreciate your understanding and feedback. Please know that we'll do our best to accommodate your preferences for a quieter room location in the future.
Hi Meghan, Thank you for taking the time to review your stay at our hotel. We are delighted to hear that you had an overall positive experience with us and we look forward to welcoming you again in the future.
Hi Lisa, Thank you for reviewing your stay at our hotel. We're delighted to hear you had an overall positive experience with us. We hope to see you again in the future.
Scary, looks like theres a ghost in this hotel, poor brekfast. In total not recomendable
Mona
Stayed 1 night in May 2024
6/10 Okay
Anne
Travelled with family
13 May 2024
Disliked: Property conditions & facilities
The bathroom door looked like someone punched it in…and the room next door.. their window glass broke and glass was on the path
Felt a little innsafe.
Anne
Stayed 1 night in May 2024
Response from Front Desk Manager on 20 May 2024
Thank you for your recent stay and bringing this to our attention. We sincerely apologize for the issues you encountered and understand your concerns. Rest assured, we will address these matters immediately to ensure the safety and comfort of our guests. We appreciate your feedback and hope to provide you with a better experience in the future.
Enjoyed our stay at this establishment. The staff was friendly and helpful, the rooms and property were clean and the amenities were well taken care of. We enjoyed the breakfast and the friendly staff.
Chad
Stayed 1 night in May 2024
Response from Front Desk Manager on 20 May 2024
Dear Chad,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and hope to welcome you back soon for another pleasant stay.
Hi John, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
Thank you for your kind words! We're thrilled to hear that you found our staff very friendly. We look forward to welcoming you back soon.
8/10 Good
Jerin
9 May 2024
Liked: Property conditions & facilities
Jerin
Stayed 1 night in May 2024
Response from Manveer on 22 May 2024
Hi Jerin, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
Hi Corinna, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
6/10 Okay
Christina
Travelled with family, Travelled with group
6 May 2024
Disliked: Amenities
Close to restaurants
Christina
Stayed 2 nights in May 2024
Response from Manveer on 7 May 2024
Hi Christina, Thank you for your review. We're delighted to hear that you could benefit from our convenient location. We look forward to seeing you again sometime soon.
Lots of options to eat and drink all withing a few hundred metres. Have stayed here before and like the rooms.
D James
Stayed 2 nights in May 2024
Response from Manveer on 7 May 2024
Hi James, Thank you for your review. We're delighted to hear you were pleased with your room and that you could benefit from our convenient location. We look forward to seeing you again sometime soon.
8/10 Good
Stacey
5 May 2024
Liked: Cleanliness, staff & service
Stacey
Stayed 1 night in May 2024
Response from Manveer on 7 May 2024
Hi Stacey, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
Was a great 1 night stay to see a concert nearby. Would book again.
Rhonda
Stayed 1 night in May 2024
Response from Manveer on 7 May 2024
Hi Rhonda, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
6/10 Okay
Patricia
3 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Patricia
Stayed 2 nights in May 2024
Response from Manveer on 7 May 2024
Hi Patricia, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!
4/10 Poor
Justine
3 May 2024
Justine
Stayed 1 night in Apr 2024
6/10 Okay
Lawrence
3 May 2024
Liked: Staff & service
Lawrence
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Lawrence, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!
It was good for the price just there breakfast selction aint that great, would of been nice to have some scrambled egg at least.
Elvin
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Elvin, Thank you for your review. We're delighted to hear you had an overall positive experience with us. We're always looking for ways to improve, so I appreciate your feedback about our breakfast. We hope to see you again sometime soon!
6/10 Okay
Jennifer
Travelled with family
30 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
The front desk staff were very friendly. Hotel.rooms were fine, nothing fancy but that didnt bither us. The pool and hot tub however were absolutely filthy, and murky. The water even smelled. Made my kids get out after 15minutes when my eldest found a clump of hair and bandaid in the pool!! Mqde them shower immediatley it was that gross
Jennifer
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Jennifer, Thank you for your review. We're delighted to hear you were pleased with your room and with the service of our front desk team. However, I apologize that our pool did not meet your expectations; please allow me to express my sincerest apologies. I appreciate your detailed feedback, as we're always looking for ways to improve. I will talk to the staff working on the days of your stay personally. I hope you will give us another chance to serve you better in the future.
Hi Jenny, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
8/10 Good
Stephanie
29 Apr 2024
Stephanie
Stayed 1 night in Apr 2024
Response from Manveer on 24 May 2024
Hi Stephanie, Thank you for taking the time to review your recent stay at our hotel. We are pleased to hear that you had a positive experience and appreciate your 4-star rating. Your feedback is invaluable to us, and we are committed to making every stay a five-star experience. We look forward to welcoming you back on your next visit and exceeding your expectations in the future.
2/10 Terrible
Dallyce
26 Apr 2024
Disliked: Cleanliness
Dallyce
Stayed 5 nights in Apr 2024
Response from Manveer on 7 May 2024
Hi Dallyce, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.
Super awesome hotel. The place is clean and breakfast is great! Thank you, will definitely come back.
Merle
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Merle, Thank you for your review. We're delighted to hear you were pleased with your room and that you liked the breakfast. We look forward to seeing you again sometime soon.
Hi Aaron, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
8/10 Good
Ching Ying
Travelled with family
20 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
There was a McDonald cup with fluid on the coat hanging rack. I didn’t see it until I was packing to leave. Lorin bottle was empty. Bed was good and we had great sleep
Ching Ying
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Ching Ying, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us. I apologize for the mistake from our housekeeping staff. We look forward to seeing you the next time you're in our area!
Hi Haimon, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!
Hi Marcie, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!
10/10 Excellent
Taline
16 Apr 2024
Taline
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Taline, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
Staff was excellent. Very helpful and pleasant. Breakfast was as expected. I would book again for sure.
Michel
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Michel, Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.
Hi Randi, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
6/10 Okay
Sandra, Langley
Travelled with partner
14 Apr 2024
Liked: Cleanliness, staff & service
The pool was closed for maintenance and that was the only reason we chose this hotel. We had already booked a non refundable room when they called to inform us. The breakfast was ok. Our bed was awful. They put us in a double room but we booked a queen. Wasn’t worth arguing over. Parking wasn’t great, but Tim Hortons is right beside it. Pros and cons for sure, but likely would not go back.
Sandra
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Sandra, Thank you for reviewing you stay at out hotel. I am sorry that our beds did not meet your expectations and for the inconvenience caused by the unscheduled maintenance of the pool slide. In terms bed size: the beds at our hotel are standard queen size not the olympic queen size. It is our hope that you will give us the opportunity to better serve you in the future.
6/10 Okay
Robyn
Travelled with group
12 Apr 2024
Liked: Staff & service
It was ok. Just a normal hotel. Nothing outstanding.
Robyn
Stayed 3 nights in Apr 2024
Response from Manveer on 7 May 2024
Hi Robyn, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!
10/10 Excellent
Roberta
Travelled with family
7 Apr 2024
Was very clean and friendly within walking distance from restaurants
Roberta
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Roberta, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.
6/10 Okay
Colin, Salmon Arm
Travelled with family
7 Apr 2024
Hotel is dated, and breakfast was just adequate, but decent for the price. We had trouble getting the parking gate to lift, and pool was small, but again, decent value for a lower-priced hotel.
Colin
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Colin, Thank you for reviewing your recent stay at our hotel. I appreciate your detailed feedback, as we're always looking for ways to improve. We hope to see you again the next time you're in our area.
10/10 Excellent
Andrew
Travelled with family
6 Apr 2024
Liked: Amenities
Convenient, clean
Andrew
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Andrew, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.
It’s a busy commercial area with some refuse indicative of areas with a lot of fast food joints. There’s a lot of food choice within walking distance of the hotel so that’s a good thing.
Leslie
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Leslie, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.
Hi Davina, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
The staff were kind and helpful. The facility is well maintained. It is such a convenient location to shopping, restaurants and airport. Continental breakfast featured delicious homemade waffles, fruit, cereal, toast & eggs. We so enjoyed our stay!
Travis
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Travis, Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had an overall positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.
Hi Babal, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!
Our room was clean and safe and the area is conveniently located to shopping and restaurants. More options at breakfast would be nice (there was boiled eggs, toast and waffles offerred). I also think the gym and pool hours should be open earlier than 10am so theres more opportunity to use the facilities.
Kathryn
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Kathryn, Thank you for reviewing your recent stay with us.We're glad you found your room clean and safe. We understand your concern about breakfast options, and here at Super 8, we are all expected to serve a good quality free continental cold breakfast. We will certainly take this into consideration to enhance our offerings and provide a more satisfying experience for our guests in the future.We hope to see you again the next time you're in our area.
4/10 Poor
Kevin
1 Apr 2024
Kevin
Stayed 3 nights in Mar 2024
Response from Manveer on 7 May 2024
Hi Kevin, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.
Dear Amber, Thank you for your feedback. We appreciate you bringing the cleanliness of the pool and bathrooms to our attention. Ensuring a clean and hygienic environment is a top priority for us, and we'll address these areas immediately to improve the guest experience. We hope to see you again the next time you're in our area.