Title: Hotel Universal Terme Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Universal Terme Hotel in Abano Terme with full-service spa and free breakfast ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/5900/5846/4bf1c12e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/5900/5846/8687f1b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/10000/5900/5846/821be655.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/5900/5846/b3cf4432.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/1000000/10000/5900/5846/134d2cd0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of the city, Hotel Universal Terme offers a luxurious retreat with a free breakfast buffet, a serene garden, and an inviting terrace. Unwind at Universal Spa with massages and body treatments or enjoy international cuisine at Universal restaurant; stay connected with in-room WiFi and explore nearby attractions. 8.8 Excellent ## Popular amenities - Hot tub - Bar - Pet-friendly - Breakfast included - Pool - Gym £133 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=5846&PinnedHotelID=5846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=5846&PinnedHotelID=5846&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5846&PinnedHotelID=5846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5846&PinnedHotelID=5846&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5846&PinnedHotelID=5846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5846&PinnedHotelID=5846&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5846&PinnedHotelID=5846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5846&PinnedHotelID=5846&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Classic Double Room | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/5900/5846/d5e45c46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.0 Very good 1 review ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Down duvet Hairdryer Bidet Private bathroom - 161 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Double Room | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/5900/5846/4442579a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Down duvet Hairdryer Bidet Private bathroom - 205 sq ft - Sleeps 2 - 1 Queen Bed ![Classic Triple Room | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/5900/5846/07c16ac0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Down duvet Hairdryer Bidet Private bathroom - 215 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Suite | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/1000000/10000/5900/5846/34a7e1c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Flat-screen TV Separate bedroom Down duvet Hairdryer - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/5900/5846/721a9c71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Down duvet Hairdryer Private bathroom Rainfall showerhead - 86 sq ft - Sleeps 1 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAbano-Terme-Hotels-Hotel-Universal-Terme.h5846.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAbano-Terme-Hotels-Hotel-Universal-Terme.h5846.Hotel-Information) ## About the area Located in Abano Terme, Hotel Universal Terme is in the city centre. Basilica of Saint Anthony of Padua and Count Emo Capodilista Estate are local landmarks, and some of the area's activities can be experienced at Piscin Termali Columbus and Spa at Petrarca Hotel Terme. Case delle Farfalle Bosco delle Fate and Museo Naturalistico di Villa Beatrice are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Abano Terme travel guide](https://www.expedia.co.uk/Abano-Terme.dx4918) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.35305%2C11.78563&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GRm2uuUzIjsDdqzo7Xf2Zum6zRc=) Via Valerio Flacco, 28, Abano Terme, PD, 35031 ### What's nearby - Urbano Termale Park - 2 min walk - 0.1 miles - Piscin Termali Columbus - 8 min walk - 0.5 miles - San Daniele Park - 11 min walk - 0.6 miles - Amleto and Donato Sartori International Mask Museum - 18 min walk - 1.0 mile - Basilica of Saint Anthony of Padua - 14 min drive - 8.0 miles ### Getting around - Abano Station - 4 min drive - Marco Polo Airport (VCE) - 44 min drive ### Restaurants - ‪American Bar - ‬5 min walk - ‪Pizzeria Manzoni - ‬9 min walk - ‪Alibi Cafè Club - ‬7 min walk - ‪Speak Easy Bar - ‬3 min walk - ‪La Cantinotta - ‬4 min walk ## About this property ### Hotel Universal Terme Upscale hotel in the city centre Consider a stay at Hotel Universal Terme and take advantage of a free breakfast buffet, a terrace and a garden. Indulge in a manicure/pedicure, a body wrap and a body scrub at Universal Spa, the on-site spa. The on-site international cuisine restaurant, Universal, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar. Additional perks include: - An indoor pool and an outdoor pool - Free self-parking - Hot springs on-site, a round-trip airport shuttle (surcharge) and an indoor/outdoor pool - A 24-hour front desk, smoke-free property and luggage storage Room features All 106 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with rainfall showers and baths or showers - Flat-screen TVs with digital channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1110000/1107700/1107673/4a5c2efc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Abano Ritz Abano Terme - Pool - Hot tub - Breakfast included - Spa 8.4 Very good 287 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=1107673&PinnedHotelID=1107673&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1110000/1105300/1105256/b9c7eb03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ariston Molino Buja Abano Terme - Pool - Spa - Pet-friendly - Parking included 8.0 Very good 46 reviews £104 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1105256&PinnedHotelID=1105256&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/1000000/920000/915500/915458/d1e865b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Terme Millepini Montegrotto Terme - 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Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 167 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=2537549&PinnedHotelID=2537549&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 4 outdoor pools](https://images.trvl-media.com/lodging/3000000/2550000/2542000/2541922/21f312dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Metropole Terme Abano Terme - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 59 reviews £189 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2541922&PinnedHotelID=2541922&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Universal ### Things to do - Full-service spa - Gym - Hot spring - Hot tub - Indoor pool - Indoor/outdoor pool - Outdoor pool - Sauna - Steam room ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) ### Outdoors - Garden - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Hot spring - Hot springs open from 9:00 AM - 9:00 PM - Hot springs water temperature - 37 ºC - Manicures/pedicures - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Heating - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Renovations and closures This property is closed from 8 December 2025 to 22 December 2025 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20, per pet, per night, plus a deposit of EUR 30 per stay Service animals are welcome, and are exempt from fees Up to 25 kg per pet Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children 16 and younger are not allowed at this property; all guests older than 16 are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet deposit: EUR 30 per stay - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Property Registration Number IT028001A1I29769G3 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Hot springs access available from 9:00 AM to 9:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 16 years old and younger are not permitted at this property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Terme Universal Hotel Universal Terme Terme Universal Universal Terme Universal Terme Hotel Hotel Universal Terme Abano Terme Universal Terme Abano Terme Hotel Universal Terme Hotel Hotel Universal Terme Abano Terme Hotel Universal Terme Hotel Abano Terme ## Frequently asked questions ### Does Hotel Universal Terme have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Hotel Universal Terme? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Universal Terme on 2 Nov 2025 start from £133.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Abano-Terme-Hotels-Hotel-Universal-Terme.h5846.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Universal Terme pet-friendly? > Yes, Hotel Universal Terme allows pets with a maximum weight of up to 25 kg per pet. There's a deposit of EUR 30 per stay and a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel Universal Terme? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Universal Terme? > Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Universal Terme? > Checkout is at 11 AM. ### Does Hotel Universal Terme provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Universal Terme located? > Located in the heart of Abano Terme, this spa hotel is within a 10-minute walk of Piscin Termali Columbus, Urbano Termale Park, and Montirone Park. San Daniele Park and Amleto and Donato Sartori International Mask Museum are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Universal Terme Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 30 8 - Good 27 6 - Okay 4 4 - Poor 3 2 - Terrible 0 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### Barbara 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Die Hotellobby geschmackvoll gestaltet. Sehr aufmerksamer Service auch am Empfang. Unser Zimmer, Bad, Balkon sehr sauber. Die Betten, Kopfkissen sehr bequem. Unser war Zimmer mit älteren Schleiflackmöbeln und neuem Bett ausgestattet. Die vielleicht mal ausgetauscht werden müssen. Frühstück normal und schmackhafte süße Sachen. Joghurtprodukte leider zimmerwarm. Kaum frisches Obst. Außen Pool sauber klein aber hübsch. Es gibt keinen zusätzlichen Pool mit normalen Wassertemperatur. Würde das Hotel wieder besuchen. ##### Barbara Stayed 6 nights in May 2025 ### 10/10 Excellent #### Luca 7 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ottimo hotel uno dei migliori di abano terme ##### Luca Stayed 1 night in May 2025 ### 10/10 Excellent #### luca 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ottima struttura, vicino alla zona pedonale di Abano,ho fatto pernottamento e prima colazione molto abbondante ##### luca Stayed 3 nights in May 2025 ### 6/10 Okay #### Hans 9 May 2025 Liked: Cleanliness Disliked: Room comfort ##### Hans Stayed 3 nights in May 2025 ### 10/10 Excellent #### Sara 17 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tutto ottimo, dalla gentilezza del personale alla qualità della ristorazione, dalla pulizia delle piscine termali alla zona massaggi. Weekend perfetto, grazie per la 101! ##### Sara Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Darius 20 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Darius Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Enkeleda 4 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Cortesia pulizia parcheggio mangiare tutto di alto livello ho letto qualche recensione negativa ma non e così tutto perfetto ritornerò molto presto ##### Enkeleda Stayed 3 nights in May 2024 ### 8/10 Good #### Silvia 4 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Silvia Stayed 2 nights in May 2024 ### 4/10 Poor #### vladimir 3 May 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Nothing ##### vladimir Stayed 2 nights in May 2024 ### 10/10 Excellent #### Sofija 14 Apr 2024 Liked: Cleanliness, staff & service Hotel pulito e personale gentile e disponibile. Per un 4 stelle mi aspettavo delle camere più moderne (soprattutto infissi/serramenti ) ma nel complesso, per il prezzo pagato, siamo rimasti soddisfatti. Colazione ottima. Piscine piccole ma tranquille così come il giardino ben curato. Comodo al centro di Abano. ##### Sofija Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Paola 26 Mar 2024 ##### Paola Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Peter 24 Mar 2024 Liked: Cleanliness, staff & service, amenities Bemängle halt wie überall das die Speisekarte im Hotel nie auf deutsch steht ich möchte halt schon gerne wissen was ich bestelle ##### Peter Stayed 2 nights in Mar 2024 ### 8/10 Good #### Stefano 1 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura molto accogliente e pulita ##### Stefano Stayed 3 nights in Feb 2024 ### 6/10 Okay #### LOREDANA 28 Feb 2024 Disliked: Cleanliness, staff & service #### L'accappatoio e il telo per la piscina non erano i ##### LOREDANA Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Orio 26 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unito utile al dilettevole. Breve soggiorno per esame al policlinico ma l'occasione della sosta e stata molto confortevole. Certamente da ripetere. ##### Orio Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### SIMONE 22 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### tutto molto bene trascorriamo da qualche anno un we ad Abano nel mese di gennaio. Scelgo questo hotel, con un po' di "timore", perchè quello dove soggiornavo di solito, eccezionale, non aveva posto, ed invece devo dire che ci siamo trovati molto bene. PRO: posizione, pulito, tranquillo, ottima zona piscine, colazione, servizio, camera spaziosa e piacevole. CONTRO: c'è solo una biosauna (no bagno turco, no sauna finlandese), per un hotel ad Abano questo per me è un punto debole; palestra ai minimi termini, però per fortuna il tempo è stato ottimo e siamo andati a correre fuori; zone comuni ai piani camere un po' datate con moquette che mostra i segni dell'età. In generale comunque lo ritengo un'ottima soluzione e, non irrilevante, prezzi più che accettabili. bene. ##### SIMONE Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Alberto 12 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Alberto Stayed 1 night in Dec 2023 ### 10/10 Excellent #### PAOLO 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tranquillo pulito ##### PAOLO Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Annarosa 19 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un bel soggiorno, ampia la camera con poggiolo, un apprezzamento particolare per le piscine.Professionalità e disponibilità del personale, complimenti al maestro che ha condotto la serata musicale e al barman per la sua gentilezza.Consigliabile, da ritornarci. ##### Annarosa Stayed 2 nights in Nov 2023 ### 8/10 Good #### michele 18 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### michele Stayed 7 nights in Oct 2022 ### 10/10 Excellent #### Nora 28 Sept 2022 ##### Nora Stayed 1 night in Sep 2022 ### 8/10 Good #### Corinne 16 Sept 2022 Liked: Cleanliness, staff & service, room comfort #### Séjour détente Nous séjournons dans cet hôtel depuis des années, malheureusement ce n’est pas aussi bien qu’avant . Le personnel est affecté à plusieurs postes ( réceptionniste qui fait le service au restaurant , puis le bar . Femme de chambre que l’on retrouve au service du petit déjeuner puis au bar ) on se rend compte que la direction fait des économies. L’extérieur a été entièrement rénové , mais les moquettes dans les couloirs qui mènent aux chambres est défraîchie, dans les chambres un minimum d’entretien n’est pas effectué, portes d’armoires qui ferment mal , robinetterie entartrée . Climatisation qui ne fonctionne pas toujours . Lorsque l’on demande de l’aide pour quelque chose à réparer , c’est le maître nageur qui vient vous aider . Hygiène et nettoyage dans les piscines non effectué. Mèche de cheveux qui traînent depuis plusieurs jours . Jets hydromassant qui ne fonctionnent pas toujours ( excuse ..( il manque les pièces )Parcours Kneip sale taches noires et jets qui ne fonctionnent pas . Auparavant , du personnel était affecté au nettoyage des piscine .Bref établissement vieillissant et en déclin par manque d’entretien. Nous avons rencontrés d’autres clients habituels qui ne reviendront pas .Il y a tellement d’hôtels autour que les offres ne manquent pas . Point positif.. on mange bien .Le personnel est disponible et souriant. ##### Corinne Stayed 8 nights in Sep 2022 ### 8/10 Good #### Lorenzo 13 Aug 2022 ##### Lorenzo Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### Marianne 20 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Aufenthalt im Hotel Universale Sehr freundliches Personal. Zimmer goss und sauber. Genügend Liegestühle beim Aussen- und Innenpool. 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