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"The room itself was fine. But just a few hours before arrival (and after the free cancellation window) the hotel emailed us to say they were overbooked and they had rebooked us into another hotel. Free parking was just for 4 hours (not overnight). On arrival we couldn't work the touch screen and get our automated key so had to stand outside in the freezing cold for 10 minutes while phoning for help. After leaving we got an email from the original hotel saying that we were a "no show" and would be charged for that hotel too …"

"everthing"

"everthing"

"Lovely hotel and restaurant. Met all our expectations."

"The hotel is clean and comfortable. The service at restaurant is very good "

"Breakfast was included but rarely any choice. If something ran out, it wasn't topped up. Had a boiled egg once in 6 days! No air conditioning or fan in the room. It was a small room with no air circulation in 34° heat, it was terrible. The staff/owners couldn't speak English so I couldn't tell them the problems. I would definitely not go back here or recommend it to anyone. Worst stay in a long time."

"Na"

"Room was very nice .. just lacked AC like all hotels in Switzerland so was hot even with a small fan and tiny window open. The hotel was very conveniently located and the parking was reasonable (15 chf per night) in a lot nearby. Breakfast was good. Staff was friendly and very helpful. "

"I like the vicinity to train station and Altstadt shopping and restaurants. The hotel lacks a few safety features in the Bathroom area like unsave bathtub ie could use rubber mats or hand rails. The Bar/Restaurant on street level is excessively noisy (music - low level base) at weekends Friday/Saturday up to 4AM."