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"Clean room friendly staff at the counter"

"Friendly and helpful staff. Made stay very pleasant "

"Repeat stay, nice comfortable and clean room. Friendly staff and good location"

"It was brilliant! Gave us complimentary drinks each day of our stay and were very accommodating to our every request. Great location for visiting the Carolus Thermen heated pools."

"Great hotel! Would definitely return. "

"We arrived early and were told our room would be ready by 1:00 PM. When we returned, there was a technical issue with the door, and unfortunately after about two hours the problem still could not be fixed. The wait and back-and-forth were frustrating, but I do want to give credit to the staff for how hard they tried to help. They kept us informed, made sure we were comfortable, and ultimately offered to move us to a sister hotel with a cathedral view. While the experience was inconvenient, I appreciated their professionalism and genuine effort to resolve the situation."

"Clean and modern room with very nice and spacious shower and bath!"

"Excellent customer care! Very clean and friendly staff"

"Good staff, no many options of restaurants or bars"