In Pandie Pandie, a hotel must provide a certain level of high-end conveniences to earn 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their outstanding standard of service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may also offer additional touches like welcome gifts.