"A great base to start exploring Shenzhen"
I've visited Shenzhen several times over the last few years, and I'm always drawn towards the Marco Polo hotel in Futian, Shenzhen. The front desk are always pleasant, from the very first time, talking me through what I needed (like a credit card for the deposit), and how it's used. Checkout is remarkably quick, I have to ask each time if everything is done, because it is that smooth. On checkout they organise a taxi to take me directly to Huanggang Port. That is super helpful, and reduces the stress of travel for the trip to Hong Kong airport. It's these little things that make my stay so much more enjoyable and relaxing
The rooms are spacious, the bathrooms are fantastic, though the air-conditioning does take a little patience to set comfortably (I'm perennially cold). The kingsize beds are huge and quite comfortable. It's the one place I feel I can sleep better (which helps for jet and timezone lag). The safe is big, which helps for travelling geeks with lots of gadgets.
The breakfast fare on the ground floor is okay, if a little expensive. On my last visit I went for one of the Club Deluxe rooms, with breakfast included. This breakfast is on the 40th floor, it's quieter and brighter, with fantastic views of Shenzhen, including marvellous view of the Convention Centre and Coco Park. It's worth doing at least once, for the experience.
With English speaking staff, this is a great place to start a Shenzhen adventure, and start exploring.
Traveller from London, UK