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Hotel staff was very friendly and continental breakfast was average and good. Room was clean and bed and pillows comfy. Only issue I had was that the hotel did not have any complimentary travel items.
Great staff. Beautiful room. Nice outdoor fire place. enjoyed the gym and the indoor pool. Wonderful location. Short walk to almost everything. Beach across the street. Hotel needs to review its internet provider though. Watched a movie on Netflix and the movie rebooted several time due to poor internet. ...
from the ladies in the breakfast room, to the people working on the front desk.... the service was excellent and we will always come back to this hotel when in Nanaimo. Keep up the good work!!!!!
The staff were so helpful and friendly. The unit was well stocked and clean. The beds were very comfortable. The whole unit was well furnished and comfortable and quite large....very roomy. Unobstructed views of the ocean from all the living spaces and steps to the beach. Will stay there again for ...
Great hotel in a great location, easy check in and staff really helpful and friendly. Very central laoction Nanaimo! Just one knock, the jacuzzi bath tub did not work and our kids were a little bummed out that they had no jets. Other then that we will be back again
Excellent staff, Clean comfortable room. Fantastic view of beach (and a pod of orcas passing by and a bald eagle on a a rock). Good menu and excellent food. Pianist in evening was a nice touch. We enjoyed our stay.
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