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My experience was very satisfactory. The reception staff was polite and very helpful. Food arrangements were extremely good. Service staff was also polite and helpful. We had a pleasant stay.
It took lots of time for us to trace your hotel, as there was absolutely no sign boards nearby and the name of the hotel was unaware even for locals. The approach road to the hotel needs immediate attention as it would be very difficult to reach there during rainy season. Our overall experience about ...
This Hotel needs to improve on the maintenance of rooms.The staff are extremely friendly. I had checked on earlier reviews and called the hotel before i checked-in- and asked to allocate me a decent room and was given one. However it may not happen if we do not ask for it. Also
Hotel is close to tourism spots. Staff is excellent especialy John front desk. Only issue is hot water not available throughout the day has some time restrictions. Kitchen is average n so is food
Superb experience. Can never forget. Good unwinding. Food in the hotel is normal not great. Staff is very good. Must remember the visibility when reaching in the evening due to heavy mist is very poor. So plan to reach in the afternoon. It's 2 hours from Munnar. Never try to travel and reach thereafter ...
I stayed one day just before Thaipoosam. Front office could be better. One supervisor is confused and lacks customer friendly attitude. Hot water was not coming. Receptionist said that it was due to crowd. Still not acceptable.
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