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The new GM Mr Santiago was not management material, no eye contact or pleasant words. The entire staff was great, housekeeping to the window washer would greet you. Amie night clerk was very professional and should be with the guest more for good representation of the hotel
This hotel is not perfect, nothing is, but it will be my go to hotel when in Canada. We had a family of 8 so we reserved a family room and a standard room. Everyone was extremely pleased. The breakfast at the hotel is fantastic. Very rarely is the free breakfast at hotels any good.This one definitely ...
very good hotel, nice location and very good staff
Enjoyed our stay. Room was clean and enjoyed our breakfast each morning. Staff were accomodating and friendly. Close to everything. Would go back again.
Convenient to everything on Clifton Hill and to the American Falls, also the casino and duty free shopping. Perfect for families with pool, although it did not appear to be heated as described. No continental breakfast as indicated in AAA book. They give a three dollar off breakfast coupon for the ...
Nice and decent hotel. we had a 2 night stay and it was perfect for my family. Pool was nice, room was clean, shower worked well and was clean. We had 2 beds and still a lot of room to walk around in. Closet was big. AC worked well. Close enough to be able to walk to the falls. We didn't have to ...
We had a very pleasant stay. Love the fact there is an ensuite and a powder room. Excellent breakfast. There is a lovely yard which you can probably visit but we had a lot of rain.
The location here is perfect. You can walk down to the park/ falls, as well as to the touristy shops, etc. We were in room 201 -- spacious room compared to most hotel rooms! We could see a little bit of the falls from our window (not a sitting balcony with this room). The bathroom needs updating, ...
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