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Reviews of Zihuatanejo Centro

3 out of 5
Zihuatanejo Centro
AGUSTIN RAMIREZ COLONIA CENTRO,2, Zihuatanejo, GRO

Reviews

6.4
Rating 10 - Excellent. 10 out of 51 reviews" "
Rating 8 - Good. 11 out of 51 reviews" "
Rating 6 - Okay. 14 out of 51 reviews" "
Rating 4 - Poor. 9 out of 51 reviews" "
Rating 2 - Terrible. 7 out of 51 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Is a charming place near everything quiet and very comfortable that staff was really friendly and helpful I definitely recommend this place
Stayed 4 nights in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2020

6/10 Okay

Jessica, Chengdu,China

Liked: Cleanliness, staff & service
Great location,but do need some improvement！
First,what I booked was the penthouse, but when I arrived, the front desk told me it was not available. Later they explained because the credit system of Expedia did go into the hotels. The staff tried so hard to show me around to find a satisfying alternative. Even though a little bit disappointed, I could live up with the room the suggested. Second, the hot water could really be a issue, only in a certain time in the morning, I could use the hot water, the rest of the day, there was only water.

6/10 Okay

Carol

Disliked: Property conditions & facilities
Good location but poor Hotel
The town is great and that is why this hotel was selected. It is in the heart of it all. The hotel is in need of upgrading and a good scrubbing. The pool area toilets were so bad it made me sick to go in them and I had to go to the desk for help. They did nothing.

4/10 Poor

Diana, New Zealand

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to central
This hotel is not what you expect ,the photos are misleading. The only thing good is the staff and that it is close to the central

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Nice hotel, clase to the beach and downtown.
I really enjoyed this hotel it had a nice view and the front desk was great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close tp beach and shops
Was very nice Hotel staff are nice but wpuld be nicer of they spoke a little english.

6/10 Okay

Melanie, Brighton

Liked: Cleanliness, staff & service, room comfort
Good location & friendly staff
We stayed here for 4 nights as part of a longer trip around Mexico. We arrived in the early hours of the morning on the day we were supposed to check in. Although the system couldn't officially check us, in as it was so early, we were still able to use our room even though we had at that point not even paid anything! This was a real bonus. We found the staff very friendly and helpful but they are not multilingual as advertised and you need to speak Spanish. We stayed in the Penthouse Suite which is a slightly overrated description! It is indeed at the top of the building, has a large terrace and great views over the bay but the room has seen better days & could do with updating. The 31inch plasma TV (as advertised) was ancient & we didn't even bother to switch it on, there is no wifi in the room (as advertised) at all & when we asked about internet we were directed to a bench on the first floor next to a pile of laundry as this was supposedly the best wifi spot!! We had no hot water a couple of times as someone seemed to keep turning it off but, when switched on, the water was very hot & the shower a good pressure. The location is very Central and only a 5 minute walk to the beach but this brings with it the inevitable techno music blaring out every night until 6am from various nearby bars. Overall this hotel has seen better days and is overpriced for the amenities and condition of the rooms.

4/10 Poor

Dan, Montgomery, TX

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice staff, but lots of noise.
I just spent one week here and chose this hotel because of its convenient location in Zihuatanejo Centro. The staff was extremely helpful and friendly, but unfortunately much is out of their control. Party goers within the hotel and outside the hotel routinely make noise until very early in the morning making nighttime sleep almost impossible. The hotel is old and internet was sporadic at best making work and emails very difficult. I wish I could rate it higher, but the noise factor within the hotel of partying guests prevents me from doing so.

6/10 Okay

Gene, Denver, CO.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok hotel is for Downtown Zihuatanejo
This hotel is pretty much a common type of an older Mexican, downtown hotel that has seen better days. It's fine if you're just looking for a place to park your luggage and get a few hours of sleep. The huge advantage is the location for exploring central Zihuatanejo and a very close walk to the beach. Don't expect the restaurant to be open except for weekends - maybe. Services such as making collect calls to the USA are out of the question - they simply cannot be done. The hot water is questionable at best. Bed comfort is okay, but certainly not the best. They do strive to make sure the air conditioning works good and do the utmost to keep things as clean as possible. Everything else in the room (phone, TV, lights, etc.) and hotel seemed to work as expected. I was told by some locals that this is one of the best hotels in the downtown area, so I made the best of it. The staff did go out of their way to fix problems I encountered with the air and water, they also gave very good info on where to eat and visit in the area. Very nice and very helpful people - however it pays to know the language! I would recommend it for the price they charge, however I don't think I will return to this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and cheap place to stay in downtown!
Cheap and great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, cheap center hotel
Excellent stay! We wanted a place near the port as our purpose was to go fishing and we had to go out early. Yes, it is a small hotel. Yes, it is rowdy as there are a lot of bars near. Yes, it is not the fancy Ixtapa crowd. But, if you would like to go cheap, this is the place.

8/10 Good

aca.rik, Winnipeg, Mb., Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centro es muy bueno.
Location, location, location. This is vital if you have problems walking getting tired from the heat. Add the fact that there is an elevator, it matters not to me what floor I am on. If you are overheated, simply enjoy the crystal clear waters of the house pool. Location is important to me and this is like the nucleas of so many restaurants and other amenities.

2/10 Terrible

Paul, Albuquerque, NM

Disliked: Staff & service, property conditions & facilities, room comfort
Lied to us and ripped us off
I made a reservation for a premium room for two people. I was told at the desk that I had reserved two rooms. and forced to rent an additional room at the premium price. There was nothing premium about the rooms we were given, they were identical to a standard room rented by one of my friends. The hotel staff is dishonest and the hotel is nothing special. I would definitely not recommend it.

8/10 Good

Ed, Redwood City CA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Surprisingly wonderful stay.
We stayed in the penthouse/honeymoon sweet. While the hotel is older and not luxurious the charm of the town, the view from our room and the privacy of the space far outweighed any negatives. The room has two glass walls that can be opened to admit a wonderful Pacific breeze. Any clothing at all is over dressing in this space. The room includes an outdoor patio with seating and a hammock (private). The room and patio overlook the harbor as well as distant beaches, mountains and the town. The outdoor pool was clean, private and masterfully decorated with the pool area designed as a surreal concrete village. The hotel is centrally located with 6 or more restaurants just outside the door, many providing live music. The center of town is a 5 minute walk providing shopping, including fine Mexican silver, handmade shoes, more restaurants, and mucho live music. If you get up early you can watch the fishing trade as locals walk to beach to buy fish directly off the boats as they come in (at 20 peso's per kilo). The staff is friendly and attentive (only Spanish spoken). Highly recommended for the adventurous type.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

2/10 Terrible

Ernesto, Morelia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Me gusto la hubicacion del hotel pero lo que no me gusto fue la habitacion que me dieron puesto a que no fue la habitacion que contrate y no quisieron cambiarmela ademas el clima no servia
Stayed 1 night in Dec 2020

10/10 Excellent

Leonardo, Morelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me.gusto excelente hotel bien hubicado y excelente servicio
Stayed 1 night in Dec 2020

8/10 Good

Miguel, Querétaro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Él hotel muy cerca de la playa todo accesible y muy buena atención
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos fue bien y la atención muy amable. Nos dieron la habitación en cuanto llegamos, por la mañana.
Stayed 2 nights in Sep 2020

6/10 Okay

Veronica

Liked: Staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De vacaciones en zihuatanejo
Exelente todo muy bien nadamas el estacionamiento está un poco pequeño los carros no cabían todo lo demás exelente
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Muy caro para lo que ofrece
Ni siquiera ofrecen agua para beber, las camas son sumamente incómodas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bonito y comodo
hotel que es muy céntrico tanto de los servicios como de la playa, con mucha tranquilidad y el servicio pronto y amable, con un ambiente familiar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel agradable, en buena zona, centrica y accesib
Excelente atención y seguro. El hotel hotel está ubicado en un zona muy turistica, cerca de restaurantes, de la playa del pueblo, de noche hay mucha vida, con muchos negocios de artesanias abiertos. Ahora mismo el hotel se encuentra en remodelación lo que hace que se vea un poco sucio y desordenado pero la atención es tan buena que eso se puede obviar. La piscina está bastante limpia. Lo que no me gusto fueron las palomas (las aves) que se la pasan sobre volando la zona de la piscina y dejan caer sus heces al agua y a los alrededores...

2/10 Terrible

Verified traveller

Mal, dos dias después y todavía no recibo la factura con que justificar mis gastos.....

6/10 Okay

Verified traveller

Liked: Cleanliness

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
hotel desagradable cerca de la playa
es un engaño . no me querian degar entrar por que no llevaba la hoja de internet donde dice que hice una reservacion, te dicen, agale como quiera hay mas hoteles, por que prefieren no dar habitaciones de promocion para cobrarlas mas caras. y tienen fotos maravillosas pero cuando entras todo es en miniatura, nose degen engañar, que varvaros.

8/10 Good

monica cecilia, Ciudad de México, México

Liked: Cleanliness
Buena ubicación del hotel, limpieza de la habitaci
Fue un viaje de trabajo y quede maravillada por las zonas que estuvimos recorriendo, gracias por su hospitalizacion

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me gusto el hotel
Las instalaciones estan muy obsoletas no fueron de mi agrado

6/10 Okay

jose juan, salamanca gto.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
un deseo hecho realidad
Muy bien a pesar q fue de ultimo momento la reservacion devido a que no hubo boletos de autobus para regresar a mi destino en la fecha deseada, pero mi esposa encantada de q asi fuera

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Le draps sont bien rugueux et les oreiller sont inconfortable

8/10 Good

Matilde, tlaquiltenango morelos

Liked: Cleanliness, staff & service, room comfort
Elevador lento, el restaurante tardo en servir y poco sazón, se desactivaron las llaves, todo lo demás bien

6/10 Okay

Monique, Montréal, Qc, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Confortable, sans plus.
Les photos font croire à mieux. Décevant, mais passable pour un court séjour en attendant de trouver un apart.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

RAUL, Salamanca GTO

Disliked: Property conditions & facilities, room comfort
Se soporta
En otra icacon ya me avia ospedado en este hotel y estava mejor esa avitacion en esa ocacion en esta ves no me due tambien con la avitacion no estava del todo vien Tenia alfunos detalles con el aire pero me cambiaron de avitacon pero estuvo vien si regresaria

2/10 Terrible

Raul, Morelia

Disliked: Cleanliness, property conditions & facilities, room comfort
No placentero...
Las habitaciones olian a cigarro y a humedad y las camas tambien.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Mucho ruido, dejan muy tarde a la gente en la alberca y hacen mucho ruido gente tomando día y noche en la alberca ya amaneciendo se calman los borrachos y siguen los niños

6/10 Okay

jesus, Edo de Mexico

Liked: Cleanliness
Disliked: Property conditions & facilities
hotel muy centrico
todo muy bien pero las instalaciones son ya muy antiguas y los pasillos se ven sucios esta descuidado

4/10 Poor

NAYELY SHANTAL, morelia

Disliked: Staff & service, property conditions & facilities, room comfort
mejorar el hotel
le hace falta mantenimiento al hotel, la playa mas cercana no es para nadar

2/10 Terrible

Francisco, morelia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
zihuatanejo centro
pues en las caracteristicas decia, por ejemplo, que la habitacion tenia plasma lo cual no es cierto ni el control servia. las habitaciones estan limpias pero son viejas y hace que se vea sucio.

6/10 Okay

MARIA DOLORES

Liked: Cleanliness, room comfort

4/10 Poor

Jorge Garcia R

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel cerca del centro pero las calles muy sucias
La habitación no tiene el esoacio adecuado para el cuarto de baño, el colchón muy duro. El RESTAURANT no tiene buena comida y atienden tarde.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY AGRADABLE, LO RECOMIENDO PLENAMENTE Y VOLVERÍA A REGRESAR A HOSPEDARME. MUY LIMPIO Y BONITO

8/10 Good

ernesto , guanajuato

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel bien ubicado y económico
Para lo que cuesta es buen hotel sin embargo las instalaciones son algo viejas e incómodas, las pudieran mejorar. En general BIEN

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Percepción personal
Todo bien a excepción de la incomodidad del colchón de la king size.

6/10 Okay

raymonde, Qubec Canada

Disliked: Property conditions & facilities
Hôtel bien situé,près de tout et le personnel est
nous étions 6personnes et nous avons tous apprécié notre séjour le seul point négatif fut l,arrivee massive de Familles Mexicaine tres bruyante tôt le matin,

4/10 Poor

DAVID, Estado de México

Disliked: Property conditions & facilities
queja
pues el hotel resulto que no contaba con mi reservacion, ya buscando en el sistema resulto que si la hicieron pero en fecha y noches distintas, ya que la reserva la tenian hasta el mes de junio por 107 noches imaginense nada mas aquien se le ocurre. por otra parte el hotel es viejo y no vale lo que se paga que en este caso fueron 803 pesos por noche impuestos incluidos ya que yo ando en todo la republica y me he encontrado con hoteles mucho mejores a mejores costos.